Reviews of Port Orleans Riverside Resort (Moderate Resort)
Reviewed by Anonymous Review Date: 04/22/2022
Rating: (5) Not Recommended
Really going downhill. We have stayed here 5 times over the last 10 years, most recently last week. Housekeeping limited to fresh towels every other day. Very inconsistent hot water for shower. Small ants in bathroom. Surprise “visual safety inspections “ in the room mid day. This policy really should be mentioned at check in.
Pros:
Landscaping. Theming. Boat to Disney Springs.Cons:
Lack of housekeeping. Cleanliness not up to past standards.Reviewed by HeidiHo Review Date: 03/21/2022
Rating: (9) Recommended
Very well themed resort, it is a lot bigger than you think so walking places may be further than you anticipate looking at a map. Food court, gift shop, arcade, etc are all well maintained and staff was super friendly and helpful
Pros:
Boat transportation to Disney Springs, theming and ambianceCons:
A room with a connecting door is LOUD-can hear everything in the neighbors room Lots of walkingReviewed by Anonymous Review Date: 03/20/2022
Rating: (3) Not Recommended
Will not return here or any Disney resort. The room was small especially bathroom.
Housekeeping says they are required to do safety checks between 10-4pm.
The issue with this was we requested due to sleeping in on some mornings We wanted no one to come until after 12 noon. They repeatedly came and knocked anyway when we were still sleeping 10am.
They come in look around for no apparent reason. I complained about this many times but to no avail. We have stayed at other resorts at Disney World and nothing like this ever happened. I have health issues and trouble sleeping at night and without getting the extra sleep in the mornings I feel much worse. If I had known about this requirement I would not have stayed here.
Also no housekeeping at all during our stay not that we needed much trash emptied and fresh towels at least but we had to use our own trash bags and chase around the housekeeping staff for towels. For the price of this resort I would expect better than we we received. The food court was just average food. Prices were high for what you got. We stayed the first week of our trip at a Staybridge with two bedrooms and two bath kitchen living room. Very clean and modern updated. We made the wrong decision to stay here at port orleans riverside for our second week. We won’t make the same mistake ever again. The staybridge was half the price or the Disney hotel.
Pros:
Transportation to the parksCons:
Daily housekeeping coming in room for no apparent reason to just snoop around I guess. High cost for tiny room: bathroom. No luggage carts at all unless you pay the bell men to help you. There should be available luggage carts at each building but evidently that’s not allowed.Reviewed by Anonymous Review Date: 03/12/2022
Rating: (8) Recommended
Pool view princess room ended up cheaper than our original booked room due to a promotion. We stayed in Oak Manor in a pool view royal room. It was a short walk to the main lobby and not too much further to the main bus stop. The quick service food court was adequate for our needs. Did not eat at Boatrights. The room décor was very whimsical and the fireworks in the headboard added that extra magic. Our family was all in the Alligator Bayou section and we much preferred our room location to theirs.
Pros:
food court, pools, resort beautyCons:
only bus transportationReviewed by disneyDANfam17 Review Date: 02/13/2022
Rating: (7) Recommended
Stayed a week with my husband and our two year old. Room was very spacious but was not a fan of the curtain to separate the room from the bathroom. Food and pool bar were great! The only downside was the transportation. We just wished there was something else besides buses to get to the parks. The lines got very long for the bus in the morning. Otherwise, a great resort!
Pros:
Food, locationCons:
Only one form of transportation to the parksReviewed by Anonymous Review Date: 02/13/2022
Rating: (3) Not Recommended
Well where can I begin. Drove in from Texas all night to be told I won’t be able to get a room until the scheduled check in time of 3pm.
I was offered a room to stay in until the next day but apparently that was not my room.
I asked why I just couldn’t stay in that room for the 6 days and 5 nights. The cast member started rolling her eyes .
I asked her to find me another from for a less expensive payment again rolled her eyes. I guess I was bothering her busy night, which to say it was 12:20 am in the morning. I tried this hotel but I have decided to just stay at POP , where arriving early in the morning has never been a problem not even through COVID.
I’m not having a magical Mickey experience this trip. Disney so big now that me never returning wouldn’t even matter.
Pros:
Beautiful sceneryCons:
Poor customer serviceReviewed by Anonymous Review Date: 02/10/2022
Rating: (9) Recommended
Very relaxing, beautiful and have wonderfully themed princess rooms. The Disney Springs boat rides and the easy walk to the beignets make this moderate resort one my favorites.
Pros:
Transportation to Disney Springs, scenery and water views, princess roomsCons:
Lots of walking, no current outdoor eating.Reviewed by DisneyNewbie41 Review Date: 02/06/2022
Rating: (8) Recommended
Visited early February 2022. I was in one of the buildings that was about a 10 minute walk to the lobby. I highly recommend you walk around the front and back of your building before venturing out for the first time, as especially at night it can be hard to find your building, as there are many smaller buildings that look the same (on my arrival night I spent an hour finding my building after returning from Disney Springs!) I would definitely recommend requesting the closest building to the lobby as possible, as after a long park day the last thing you want to do is walk more (the 4 bus depots seemed to be decently close to the rooms, but if you are taking the boat back and forth to Disney Springs, the dropoff is at the lobby).
Overall. I had pretty good luck with the buses, I never waited longer than 10 minutes, except it was a 30 minute wait for the bus from Animal Kingdom back to the resort, I did leave the park a bit early so maybe that was why. For the most part it is a 15-20 minute bus ride to the parks, pending traffic and how many stops (there are four bus stops at Port Orleans and one at French Quarter). The boats to and from Disney Springs were a definite highlight, it's about 20 minutes each way (sometimes they stop at French Quarter). The boat drivers were definitely some of the friendliest and nicest cast members I encountered!
The landscaping and setting was so peaceful and well-done. It was about a 10 minute walk to French Quarter which is all along the river. I only ate at the food court once, there was about a 10 minute wait for the jambalaya, but the cast member apologized multiple times.
Room:
I was in Magnolia Bend. I am tall, big guy, and was thrilled that the queen bed was more than big enough for me! It was very comfortable. I did find the toilet and bathtub to be very cramped, not much space for giving a child a bath. I did find especially later in the day it took at least 1-2 minutes to get hot water. The double sink area was wide open though, and there was a curtain you could pull back to separate it from the bedroom. There was a decent sized fridge, and a Cuisinart coffee pod maker (with both caffeinated and decaf options, sugar, creamer, and also some tea packets). There wasn't any silverware so bring that if you think you'll need it. The dresser was massive with plenty of space on top to lay things out. There was a long clothes rod with several hangers, and also a shelf with hooks to hang jackets on. The room does not have any clock, so be prepared to either use your phone or bring a small portable clock. There were USB plugins both by the bed and by the dresser. The room was set at 68 and I found that to be perfect, never required adjustment and I was always comfortable.
I think unfortunately my lasting memory will be all the walking back and forth! I should have just asked to see if I could get moved to a closer building; other than that I had no complaints!
Pros:
Boats to Disney Springs, beautiful outdoor landscapingCons:
Up to 10 minute walks from lobby to roomReviewed by QuincyIsMySpiritAnimal Review Date: 02/01/2022
Rating: (10) Recommended
Been here twice! It was a suggested resort by a cast member for my 1st visit to WDW with my bestie. I loved it so much I came back here with my husband a few years later. And have chosen this same spot for our future trip in September. It's tranquil, beautiful and fairly quiet. Honestly it's the best of both worlds if you're trying not to break the bank yet feel like you're splurging a bit for such a beautiful spot.
The boat ride to Disney Springs was so relaxing. We loved it! For some only having bus transportation to the parks is a con however we never had any issues and enjoyed not having to worry about driving anywhere ourselves for over a week! BIG pro as far as we're concerned.
Love love love this resort!
Pros:
Fairly quiet. Beautiful views. Boat to Disney SpringsCons:
Hahaha! Oh your serious? None. Final answer. 🙂Reviewed by Camryn1993 Review Date: 01/03/2022
Rating: (8) Recommended
Stayed here on my honeymoon in 2019. Absolutely beautiful and romantic resort without completely breaking the bank! The grounds are absolutely breathtaking. The bayou section of the resort where we stayed truly felt like Louisiana! My husband still goes on and on about how secluded and peaceful it felt amidst the Disney hustle and bustle. We even splurged and took a horse drawn carriage ride which was the perfect ending to our special trip together. I will say, having stayed at both French Quarter and Riverside, Riverside is absolutely massive in comparison and the walk to our room although peaceful was extremely long at the end of a theme park day.
