Disneyland Hotel Fact Sheet
Tell me about the Disneyland Hotel.
The Disneyland Hotel (DLH) is located across Disneyland Drive from Disneyland and next to Downtown Disney. The hotel consists of three high-rise towers overlooking the extensive grounds. In addition to the dining, pool, shopping and recreation areas there is also a large convention facility. Originally built in 1955 and owned by Jack Wrather and his wife, actress Bonita Granville, the Walt Disney Company purchased the property in 1988.
During the construction of Downtown Disney in 1998-2001 the grounds of the Disneyland Hotel were significantly changed: The rooms and buildings in the Oriental Gardens area were removed and the Monorail Plaza, containing shops and restaurants, was demolished. The monorail station remained in the same location but was remodeled. The pool area was extensively refurbished and rethemed as the Never Land Pool.
In 2010-2011 the hotel experienced another renovation – all three towers now have the same exterior look, and the rooms inside were remodeled as well. Most of the central courtyard was demolished, including the “quiet pool” area, two restaurants, the arcade, shops, waterfalls and koi pond. The new D-Ticket Pool opened on May 26, 2011, along with two new restaurants: Tangaroa Terrace and Trader Sam’s Enchanted Tiki Bar.
What type of accommodations are available?
The Disneyland Hotel has 990 rooms and suites. Standard rooms are 364-415 square feet with either a king-size bed or two queen-size beds and will accommodate up to five people. In addition to the 930 standard hotel rooms there are 60 one- two- or three-bedroom suites, ranging in size from 740-3,400 square feet. These include the 1,320 sq ft Mickey Mouse Penthouse, the 1,400 sq ft Pirates of the Caribbean Suite, and the Big Thunder Mountain Suite.
Handicap accessible rooms are available.
What are the differences between the towers?
As part of the 2010-2011 renovation the towers have been re-named, though at this point in time that process is not complete, and the towers are still known by their original names. The Dreams Tower (soon to be the Adventure Tower) is closest to Downtown Disney and the theme parks. Most of the rooms are considered “view” rooms, with a view of either the pool area or Downtown Disney and the parks. All of the 79 concierge rooms are located in the Dreams Tower, as are the Mickey Penthouse and the Pirates of the Caribbean Suite.
The Magic Tower (soon to be the Fantasy Tower) is the “main” tower, with the lobby and gift shops located on its first floor. Standard view rooms look over the hotel entrance towards the convention center and parking lot, while view rooms look over the Never Land Pool area.
The Wonder Tower (soon to be the Frontier Tower) is the furthest away from the Never Land Pool and the parks. Standard view rooms overlook the parking lot, while view rooms overlook the D-Ticket pool area.
Are there any Smoking rooms?
The Disneyland Hotel is a non-smoking hotel. Smoking is not permitted anywhere inside the hotel or its rooms, balconies, shops, restaurants or pool areas. Smoking is only allowed in designated outdoor areas.
What types of amenities are offered?
Early Entry into Disneyland Park and Disney California Adventure Park
High speed internet access
Iron, ironing board, hairdryer and make-up mirror in each room.
In-room coffee maker available upon request
Dual line phones with voicemail
Cribs and roll-away beds available upon request
Disabled-accessible rooms available.
On-property charging privileges
Complimentary merchandise delivery from theme parks
Where can I park my car?
Valet parking is available for $35/day. Self-parking is $25/day – you may park in the surface lot adjacent to the hotel or in the parking garage. You will not receive a parking pass – to exit the parking lot show your room key to the parking lot attendant in the kiosk.
What time is Check-in/Check-out?
Check-in time is 3:00 p.m., check-out time is 11:00 a.m. Express Checkout is available, though they ask that you call an Express Checkout number when you leave the room so they know the room is unoccupied.
What kind of Concierge service is available?
Concierge rooms are located in the Dreams Tower and have views either of the Never Land Pool or Downtown Disney/theme parks. The Concierge Lounge, located on the 11th floor of the tower, is open from 6:30 a.m. to 10:00 p.m. Cast Members at the Concierge desk can assist you in making dining arrangements or other plans.
Concierge service includes the following amenities:
Vacation planning services prior to and during your visit
Continental breakfast, evening wine and cheese reception, nightly desserts. Beverages and fresh fruit available throughout the day.
Nightly turndown service
DVD players and complimentary movies
Disneyland fireworks viewing from the Lounge.
Are there special activities for kids?
Yes. There are specific activities such as crafts and storytelling sessions for children at the hotel, and they even have their own pool in the pool area.
How do I get to…?
Downtown Disney: Take the walkway between the Magic and Dreams Towers and follow the signs.
Disneyland: Either take the monorail from the Downtown Disney monorail station, or walk through Downtown Disney to the Main Entrance.
Disney California Adventure: Walk through Downtown Disney to the Main Entrance.
Grand Californian: Walk into Downtown Disney and use the entrance to the Grand Californian located near the Disney Dress Shop. You may NOT enter the Grand Californian by using the crosswalk on Disneyland Drive – that walkway is reserved for guests of the Grand Californian only. A room key is required to open the gate.
Paradise Pier Hotel: Take the walkway between the Magic and Dreams towers and follow the signs leading to the right. Or take the walkway along the Never Land Pool area towards the Wonder Tower and follow the signs.
Self-parking lot: Exit the main entrance of the hotel and walk past the entrance to the Convention Center. The parking garage will be to your left, the surface lot is straight ahead.
What is the Disneyland Monorail service like?
The Disneyland Monorail station is located at the end of Downtown Disney closest to the Magic and Dreams Towers, but it is not actually directly accessible from either tower. Anyone wishing to ride the monorail must pass through the security checkpoint at the monorail station and must present a valid Disneyland ticket for entry, since passengers disembark at the Tomorrowland Station inside Disneyland park.
From the Downtown Disney station the monorail passes by Downtown Disney and the Grand Californian hotel, as well as the Main Entrance to Disneyland. As it approaches the Tomorrowland station it circles the Matterhorn and passes over the Finding Nemo Submarine Lagoon before stopping at the Tomorrowland station. The trip takes about 5 minutes.
At busier times of day, typically evening and park closing, Disney Resort guests receive priority boarding at the Tomorrowland Station upon showing their resort ID slip.
Is morning coffee available?
Complimentary coffee service is available in the lobby of the Magic Tower, near the elevators, in the morning. In-room coffee makers are available upon request, or you may purchase coffee at The Coffee House, which opens at 6:00 a.m., or at Tangaroa Terrace.
Describe the restaurants at the Disneyland Hotel.
The Coffee House – Located near the Never Land Pool and open from 6:00 a.m. to midnight. Selection of pastries and “to go” salads and sandwiches. Coffee beverages, fruit, sodas and cookies are also available.
Goofy’s Kitchen – Join Chef Goofy and other favorite Disney characters at this character buffet restaurant serving brunch and dinner.
The Lounge – Located outside Steakhouse 55. In addition to the full bar, salads and sandwiches are available for lunch and a selection of appetizers in the evening.
Steakhouse 55 – (Formerly known as Granville’s.) Serving breakfast and dinner. Afternoon Tea is available on weekends. At breakfast, enjoy a large selection of breakfast specialties like Eggs Benedict and Huevos Rancheros in addition to traditional favorites. The dinner menu features a wide variety of certified Angus steak cuts as well as seafood choices and an extensive wine list. A three-course prix fixe menu is also available. Priority Seating arrangements should be made in advance.
Tangaroa Terrace is a casual island-themed counter service restaurant which serves breakfast, lunch, and dinner. In addition to made-to-order items, there is a “grab-and-go” selection of sandwiches, salads, snacks, pastries, and desserts.
Trader Sam’s Enchanted Tiki Bar – offers a full bar with a “jungle cruise-themed” interior and some specialty beverage items. The bar opens at 11:30 a.m. and also offers a selection of appetizers and pupus.
The many restaurants in the Downtown Disney district are located nearby.
What about laundry facilities?
The hotel provides dry cleaning and laundry services. The guest laundry facility was removed in the latest renovation and construction of the new facility is not yet complete. There is a guest laundry facility available at the Grand Californian, which offers washers, dryers, change machine, soap dispenser and table and chairs.
Are there any special programs?
Upon check-in guests receive a schedule of hotel events. Some activities are open to anyone while others may require sign-up and/or paying an additional fee.
Typical activities include:
Morning Pilates session
Walking tours of the Grand Californian or Disneyland Hotels
Songs and Storytelling
“Learn to Draw” class
Is there high speed internet access?
Yes. Wireless access is available in each room as well as in the lobby, pool area, and Lounge. Internet access is free for hotel guests.
What types of recreation are available?
The Never Land Pool area includes Hook’s Ship, Skull Rock and a suspension bridge leading to a 100-foot water slide. There’s also a kid-size slide and the Mermaid Lagoon spa area. A room key is required for entry.
The new D-Ticket Pool features a 26′ tall, 187′ long monorail-themed water slide that empties into a splash pool. There’s a water play area under the slide, as well as a new new four-foot-deep pool.
Mandara Spa, located at the Grand Californian, offers spa services including facials, massage therapy, body wraps, and manicures and pedicures. A tea ceremony is also available. Their YSPA Teen Program features treatments designed especially for teens. Advance appointments are recommended. A complete list of services is available at http://MandaraSpa.com.
Team Mickey’s Workout Room – located in the Dreams Tower and open to all hotel guests. Guests must have an injury waiver on file at the Front Desk for their key to be encoded to access the Workout Room. Available equipment includes treadmills, elliptical machines, LifeCycles and weight machines, as well as a selection of free weights.
What shops are available?
Disney’s Fantasia Shop, located in the lobby of the Magic Tower, offers a selection of souvenirs and collectibles, including clothing, plush animals, and jewelry.
Magic Lobby Shop – Newspapers, magazines, books, snacks and sundry items.
Is there a “Resort Fee?”
The Disneyland resort hotels used to charge a daily resort fee which covered newspaper delivery, local calls, self-parking, high speed internet access and use of the Fitness Center. Those are all included in the nightly room charge now, with the exception of self-parking, which is $20/day.
Are airline check-in/boarding pass printing services available?
Yes, at the business center located upstairs from Goofy’s Kitchen.
What airport transportation options are available?
Taxi service from Orange County Airport (SNA) is about $40 plus tip, and from LAX about $90-$100 plus tip. Shuttle service (e.g. Super Shuttle, Disneyland Express) is available from a variety of providers for about $10.00-$14.00 one way to/from SNA and $15.00-$19.00 one way to/from LAX.
Address and phone numbers
1150 W Magic Way
Anaheim, California 92802
Hotel Operator: (714) 778-6600
Fax: (714) 520-6099
Reservations: 714-956-MICKEY (6425)
Disneyland Vacation Planning: 714-300-7526 ext 2
Mandara Spa: 714-300-7350
Pinocchio’s Workshop: 714-635-2300