Reviews of Boardwalk Inn (Deluxe Resort)
7.96 / 10
Reviewed by Ard62191 Review Date: 07/25/2022
Rating: (5) Not Recommended
I wanted to LOVE this resort, but couldn’t get over a few major shortcomings. First, our check in was significantly delayed and then our room was not ready until almost 6pm. The rooms are in badly need of a refurbishment. I get that the theme is turn of the century boardwalk, but there’s a difference between theming and just dated. There were stained areas, doors that wouldnt properly shut etc. In the morning of check out, the housekeeping staff continued to knock on our door starting at 830am to check to see if we were leaving- huge turn off. There is no food options located within the building. You need to walk out on to the boardwalk to access any of this, which in rain or extreme heat can be a pain especially at the deluxe price point. On check in day, we went to the pool bar which was severely understaffed, only one employee working for a whole ton of pool guests, and I felt so bad for the bartender. It just seems like a lot of details from this hotel is just an afterthought, which for a deluxe hotel is unacceptable. I would rather pay the extra $50-80 per night to stay across the lake at the Yacht club
Pros:Proximity to Epcot/HS, theming can be cute on boardwalk itself, views can be good
Cons:Dated rooms, lack of in building food options, understaffed, pushy housekeeping, room not ready on time
Reviewed by kmdelarosa501 Review Date: 06/21/2022
Rating: (8) Recommended
We visited Boardwalk 6/1-6/6. First, the lobby smells amazing. The front desk cast member was very helpful getting our reservations together so we wouldn’t have to change rooms. Housekeeping took our trash daily and left towels as we needed. Also restocked toiletries and coffee when needed. Loved the lawn area where the movies were shown. Our view was amazing from our balcony - 5th floor view overlooking the main pool. The Flying Fish was very good. We went there to celebrate my son’s birthday. The Abracabar was fun and a cool vibe. Loved the pizza window - we got pizza a couple of times. Order early. The bakery was very good but the only place to fill our resort mugs. It’s fun to sit on the boardwalk, people watch and drink a margarita.
Pros:Walking distance to Epcot and skyliners Food along Boardwalk Lobby smells amazing Amazing front desk staff
Cons:No inside quick service Costly Dated in comparison the newly updated dvc villas that have the Murphy beds
Reviewed by Anonymous Review Date: 06/20/2022
Rating: (9) Recommended
We stayed at the Innkeepers Club. It was wonderful! The staff is enthusiastic and very helpful. There is a pleasant ambiance. After tiring days at the parks, returning to the Club level was welcoming.
Pros:Food in the lounge is delicious. Club level is an oasis in the whirlwind of Disney World.
Cons:The cons are not caused by the staff or club level. There some parents who just let their children scream, shove in front, run wild. Trying carrying a plate of food and a drink with all that underfoot. The parks are overrun with people staring at phones, large strollers and scooters. You have to navigate very carefully. We will return to Club level at the Boardwalk but will plan the next trip in at a less crowded time.
Reviewed by Anonymous Review Date: 06/03/2022
Rating: (3) Not Recommended
The Boardwalk Inn was one of my worst Disney stays I have had out of going there for 5 years and staying at 8 different resorts. The kitchen needed a refurbishment. The cabinet door on the bottom of the sink/ counter was about to fall off the hinge. The bed was a good bed for the room. The pool is a great edition to make it better. On our check out day the maids were very exited to clean the rooms. We were getting ready for the day when we have a knock on the door, they tell us that they really wanted to clean a room. We told them we were getting ready and we would leave when done and ready then like ten minutes later they don't even knock and come in and then left. We went to the front desk and told them and the cast member was so nice to us and for the inconvenience and gave us $40 to spend on anything. Long story short I was so happy to stay but then left disappointed.
Pros:Great lobby, pool and The Boardwalk make up for the room.
Cons:The room is outdated. Problems are bound to happen.
Reviewed by Anonymous Review Date: 05/22/2022
Rating: (10) Recommended
We just got back and simply fell in love with this resort! I wasn’t sure how I’d like it - because of the lack of a food court and I’m not sure why, but I didn’t think I’d like it so much. The feel of this resort is just so much like home, I can’t explain it. Everyone was so nice, all the cast members I interacted with went above and beyond and were just so friendly. We really liked the coffee/breakfast in the Belle Vue Lounge in the morning. It helped get our day started. I also liked the Boardwalk Bakery as they had these great little gluten free muffins that I’d get for breakfast, they were delicious. Such a cute little place, so much nostalgia there. The beds were comfy, pillows and all. Any time we needed anything I just called and asked and it was delivered within a few minutes. Great place to stay!
Pros:Location, location, location -walking distance to Epcot and Hollywood Studios, charming, nostalgic
Cons:Didn’t have any
Reviewed by Lizgistix Review Date: 04/05/2022
Rating: (7) Recommended
I want to love this place but it's so inconveniently laid out. The hallways are very long stretches, which can be tiresome at night when you just want to get back to the room. Only one bank of elevators, so guests in an ECV have to travel all the way back to the lobby to get to the first floor to access the Boardwalk.
Pros:Can walk to Epcot or Hollywood Studios, or take the boat. Good dining options, great atmosphere, great theme. Fantastic water view from rooms
Cons:Long hallways to get to room. Not many short cuts to get down to the Boardwalk from the rooms
Reviewed by Bebopulation Review Date: 01/29/2022
Rating: (6) Not Recommended
I'm shocked at how I feel about this hotel, but I have to say I wouldn't stay there again. The rooms feel dated and housekeeping left much to be desired. They didn't replace our washcloths (that we left in the tub ... the "please change these out" area) and when I asked for more, the cast member made a point of asking if they could also bring us more coffee for the Keurig ... nothing ever showed up. While there are restaurants on the Boardwalk, even the hot dog cart had a 35 minute wait. There's no quick service option like other hotels. It was awesome being so close to Epcot and easy access to the Skyliner and Hollywood Studios, but overall pretty underwhelming. Also, the Boardwalk attraction lights are on all night ... and they're bright!
Pros:Great location, lots to do just outside of the hotel
Cons:Lack of easy dining options, lackluster housekeeping, dated accommodations.
Reviewed by Anonymous Review Date: 12/18/2021
Rating: (1) Not Recommended
The people who work there are so unfriendly
Pros:The room was nice but never cleaned while we was there for a week
Cons:Have nothing nice to say about this over priced dump that on top of paying your hotel then paying for parking
Reviewed by Brittney Review Date: 10/08/2021
Rating: (10) Recommended
We fell in love from the moment we stepped into the lobby of this beautiful resort! We're DVC with our home resort as Riviera and Boardwalk has a very similar upscale atmosphere. The theming is incredible and the boardwalk itself makes you feel as if you're really in a beach town. The General Store is well stocked with a bakery case and lots of Merch without having to fight through park crowds. We are new Passholders as well and this resort is made for park hopping! We started our day in HS, walked back to our room to freshen up, walked over to Epcot to grab a quick Fish and Chips in the UK, then took the Skyliner back over to HS to rest our feet a little but could've easily walked back to Studios again. Our next trip will be my parent's first time to Walt Disney World and we will now be splitting time between Jambo and here based on this trip! We love, love, love Boardwalk and can't wait to come back!
Pros:Walkable to Epcot and Studios, beautiful atmosphere, super friendly cast members (shout out to the pin trading queen Laura), late night pizza window, fun themed lounges, lots of areas to sit and relax
Cons:Boardwalk Bakery is not one of our favorites, the sandwiches are just ok but the bakery case items are fantastic!
Reviewed by Hayleabug11 Review Date: 09/13/2021
Rating: (9) Recommended
Loved the view ! Stayed here for a weekend stop in dec during Covid felt very safe staying here they were nice enough to upgrade us to see spaceship earth wish fireworks were going on