The new Disney Genie service launched in Disney World today with several different components.
When you purchase the paid add-on service, Disney Genie+, you can skip the Standby Lines via Lightning Lanes (or what used to be FastPass Lanes) of select qualifying rides and attractions in Disney World. But, there’s one part of securing your Lightning Lane reservations that has proven to be a bit more complicated than we expected!
If you are staying at a qualifying Walt Disney World hotel, you can begin booking your Genie+ selection at 7AM on the day of your visit. The way Genie+ selections work is that you can book one at a time, and can either book another after two hours or once the initial Genie+ selection is used (whichever comes first). However, we found that this rule gets a little more complicated if you are booking at 7AM before the park opens.
When we booked a Genie+ reservation for Slinky Dog Dash, we made the reservation for a 4PM arrival window. When we went to see if we were able to make a second Genie+ reservation, we were met with a screen saying we could not make another reservation until 11AM.
Even though the first Lightning Lane time slot was not until this evening, the My Disney Experience app would not allow them to make a second Lightning Lane reservation for 120 minutes after the park opened, or 11AM because Disney’s Hollywood Studios opened at 9AM today. This might vary depending on opening times for different Disney Parks, and this specifically applies to people who make Lightning Lane reservations prior to park opening.
Confused? If you are booking your first Genie+ reservation prior to park opening, and make a reservation for say 9:05AM at a park that opens at 9AM, you will be able to make another reservation as soon as you scan in for your first pick. However, if your reservation is for two hours or more after the park opens, you will not be eligible to make another Genie+ selection until 120 minutes after the park’s opening.
We’ll be continuing to try out all of the Disney Genie and Genie+ services to determine exactly how this 120 minute rule works. Keep reading All Ears for more Disney Genie coverage today in Disney World!