Services For Guests with Visual Disabilities at Walt Disney World
Walt Disney World offers special accommodations for guests with visual disabilities. Guests with specific questions can contact Disability Services at (407) 560-2547, or disability.serv[email protected].
Guests may rent a Handheld Device at the main Guest Relations location in each park for a fully refundable deposit of $25. This device provides supplemental audio for most attractions, providing descriptions of visual elements such as actions, settings, and scene changes. The following attractions support audio description.
- Buzz Lightyear’s Space Ranger Spin
- The Hall of Presidents
- Haunted Mansion
- it’s a small world
- The Many Adventures of Winnie The Pooh
- Mickey’s Philharmagic
- A Pirate’s Adventure ~ Treasures of the Seven Seas
- Pirates of the Caribbean
- Peter Pan‘s Flight
- Tomorrowland Transit Authority PeopleMover
- Under the Sea ~ Journey of The Little Mermaid
- Walt Disney’s Enchanted Tiki Room
- Walt Disney’s Carousel of Progress
- The American Adventure
- Disney & Pixar Short Film Festival
- Frozen Ever After
- Gran Fiesta Tour Starring The Three Caballeros
- Impressions de France
- Journey Into Imagination with Figment
- Canada Far and Wide
- Reflections of China
- The Seas with Nemo and Friends
- Soarin’ Around the World
- Spaceship Earth
- Beauty and the Beast: Live on Stage
- Disney Junior Dance Party!
- Indiana Jones Epic Stunt Spectacular
- Millennium Falcon: Smugglers Run
- Muppet*Vision 3D
- Star Wars Launch Bay
- Toy Story Mania!
- Voyage of The Little Mermaid
- Avatar Flight of Passage
- Finding Nemo: The Musical
- Gorilla Falls Exploration Trail
- It’s Tough to be a Bug
- Maharajah Jungle Trek
- Na’vi River Journey
- Rivers of Light
Guidebooks printed in large text as well as Braille are available at the Guest Relations counter of all four theme parks for a fully refundable $25 daily deposit. The guidebooks feature descriptions of attractions, restaurants, and stores.
Disney offers stationary braille maps at all four parks, Disney Springs, and the ESPN Wide World of Sports Complex. These maps feature large print, as well as raised graphics to highlight key landmarks and attractions. These maps are located at or near Guest Relations locations. Most parks have two stationary braille maps, so ask a Guest Relations cast member for any additional locations.
Guest Service locations at Walt Disney World theme parks also offer portable tactile maps, which feature tactile representations of building boundaries, walkways, and landmarks. Portable maps may be rented for a fully refundable $25 deposit.
Select table service locations offer menus in Braille. Ask a Cast Member for details.
Disney allows service animals (such as dogs or miniature horses) into the parks. For more information, check our page on Service Animals at Walt Disney World.