Tips about Health, Mousecellaneous and Resorts

I am writing to post a comment about the Disney website. It seems that ever since the My Disney Experience portion was launched, the website has become very slow and unresponsive. I have ended up calling to make my dining reservations since the system keeps timing out and Donald Duck appears to tell me the server has become too busy. The cast member told me to try using Google Chrome as my browser. While I have still not been able to make any dining reservations through a computer (neither a home or office one), Google Chrome definitely is faster than Internet Explorer. The cast member told me that many people are complaining about the same issues and that hopefully Disney is listening, as all the calls are recorded. - Tracey Etchberger

Boardwalk - When I was at Seashore Sweets at the BoardWalk in December, there was a jar of jellybeans on the counter near the registers. If you correctly guess the number of jellybeans in the jar, you get free ice cream. I correctly guessed and got a single scoop in a cup. There were many people who never noticed the jar, so be sure to ask about it. - Joel

Animal Kingdom Lodge - Be sure to check out what is happening at your resort. We recently returned from a stay at Animal Kingdom Lodge. They had many activities for kids, and most were free. Not only did they have crafts in the lobby, games at the pool, but they also had a sunset campfire with free marshmallows to roast. Also, be sure to walk around the grounds of the resort. At AKL we found savanna overlooks in many areas, and they often have someone who will answer questions about the animals. This is what makes Disney resorts so unique! - E. Horton

At my local Disney Store this morning, so excited to see a new line of "it's a small world" merchandise! Beautiful dolls that sing in both English and their native tongues, cute plush animals, all from the attraction! ADORABLE! - Denise EDITOR'S NOTE: If you no longer have a Disney store in your area, you can always shop at the Disney Store online

The Walt Disney World Lost and Found department is amazing! My designer sunglasses flew off during Big Thunder Mountain Railroad and I thought they were gone for good. I called the Lost and Found department and described what day and location I lost them, gave a description of the glasses, and to my surprise, in true Disney Magic they were found! (Allow 24-48 hours for cast members to process your lost items.) - Michelle

EDITOR'S NOTE: You can report missing items at Guest Relations in the theme parks, but if you don't discover the item has been lost until you get home, try calling Theme Parks Lost & Found: (407) 824-4245. They're open seven days a week between 9 a.m. and 7 p.m. EST. Give them a description of the item and where you lost it, and if it's been turned in, they'll let you know.

My daughter is severely allergic to some laundry detergents, so much so that she ended up in the ER twice in July covered in hives from head to foot due to allergic reactions when we were on vacation. The first night we were at our Disney hotel last week I noticed her scratching and moving around a lot. I quickly realized the sheets were bothering her, even though we have stayed at Disney on many other occasions without issue. The next morning I went to Guest Services and they were only too happy to change out all the bedding on our beds with items washed in a specialty detergent designed for those with sensitive skin. From then on she slept peacefully and I didn't have to be concerned that this vacation would once again send us to the ER! One more reason to love Disney! - Catherine

On a recent trip I discovered that the new "Touch and Go" Key to the World cards (RFID) will work while in a lanyard pouch. However, if you have more than one of the new types of cards together in a pouch or hold them together, the sensors pick up both chips and cannot tell which is which. The cards work if you hold them up to the sensors one at a time, they just cannot be stacked together. - Mark

My new husband and I debated wearing Wedding Ears at Disney. We finally decided against them because of costs, weather, rides, etc., but we wanted people to know were on our honeymoon. No worries. The buttons we received at check-in were enough! Seriously, when going to Disney wear a button! And wear them with pride! Be honest, of course, but the mere symbol that we were celebrating our wedding was enough to have Disney making us feel even more special than we already did! The minute we put on the button, while leaving the Polynesian's Great Ceremonial House, we immediately had well-wishers congratulating us! - Emily Ebersole

Pop Century - If staying at the Pop Century Resort, you might want to bring along a noise maker or a fan. The rooms are very quiet, not a lot of background air conditioner noise like you get at many hotels. To muffle the sound of people outside, we always bring a fan. - Jenifer Markham

I noticed in last week's AllEars Hears that someone mentioned the removal of the a la carte menu from the Grand Floridian Garden View Lounge's afternoon tea. Be sure if you see something like that to ask about it. We noticed the same thing, but asked and were still able to get everything we wanted a la carte, including the cheese plate (which had disappeared from the menu entirely). They have been changing the tea process and the strawberries and cream are now pre-made and are no longer gluten-free, so always be sure to ask questions every time you go somewhere! - Melissa Barlett

When we were at Disney World, we ordered self-contained cereal bowls and other fruit snacks from an online service. They arrived at Pop Century a day or so before us. Pop Century held the packages and delivered them to our room when we arrived. We then picked up milk every morning. It was quick and easy and saved some money. I did not use them all, so Pop Century helped me send the remainder back home. - Brenda Fitzsimmons

Last year we traveled to Walt Disney World and stayed at Bay Lake Tower with a Magic Kingdom view. Our son, who is a veteran and has PTSD (post-traumatic stress disorder), was especially sensitive to the loud noises and explosions throughout the parks. I never realized how noisy some of the attractions were. We could hear the explosions of the fireworks from our resort hotel. The Indiana Jones Stunt show is another attraction with loud and sudden explosions. These noises that some of us may take for granted can be unsettling for those who have recently experienced combat. - Kim Bieler

Boardwalk Villas - I have a money-saving tip for all of the BoardWalk hotel guests staying without cars. As DVC members we almost always stay at our home resort, the Boardwalk. We also use Magical Express and never bother to rent a car while there. (Gotta love that free Disney transportation!) Luckily there is a Hess station across the street from our resort entrance. On our first day there my husband and I will unpack one of our large suitcases and wheel it on over to that Hess station where we fill up on gallons of water, bottles of soda, orange juice and beer, plus some snacks and simple breakfast foods to stock our hotel fridge. We may look a little strange loading all that up into a suitcase and walking back to our hotel but we are able to stock up on drinks for a whole week at less than half the cost of the resort. - Erin

For those who use a mobility scooter, pack a BBQ cover. When you need to leave your scooter outside, cover it up and if there is a rain shower you will have a dry seat to come back to. - Cindy Waters-Goodman

We are heading to Disney World for our first trip ever in just a few days. My 9-year-old daughter has Type 1 diabetes and I've used AllEars.Net to research restaurants and menus. I want to pass along something new we just found out from our endocrinologist this morning. Mickey Mouse has a new friend, Coco the Monkey, who's a Type 1 diabetic! My daughter was so excited to hear about this, especially with our upcoming trip... I understand Coco has been a part of the Mickey Mouse Clubhouse and carries her diabetic supplies in a backpack, and wears a diabetes bracelet, too. Our doctor gave us a free book about Coco -- ask for one for your child at your doctor's office. Thank you Disney and Lilly Diabetes for bringing this very important issue to the public's attention and making a friend of Mickey's seem as normal as all the kids with diabetes want to be. - Sheila Meyle

For more information: www.diabetesdaily.com/voices/2011/07/meet-coco-1st-disney-character-with-diabetes/