WDW Ticket FAQ
INTRODUCTION TO TICKETS
Walt Disney World offers a wide variety of ticket options. One of the biggest decisions you’ll have regarding your trip to WDW (after you decide on a hotel of course) is what type of ticket to purchase. First, some basics on Tickets.
WDW Ticket Basics
Deciding What Type of Ticket to Purchase
Ticket Media and Prices
Where do I buy Tickets From
Disney Store Tickets
Upgrading WDW Tickets
In 2013, Disney changed their ticket media from paper tickets to Radio Frequency ID (RFID) cards. To accommodate these, park turnstiles were also converted to touch point scanners. In order to use these new systems, you will have to do one of two things:
- convert any paper ticket you may have to one of the new RFID tickets. This conversion is done free of charge at any resort concierge desk, any theme park or water park ticket booth or at any Guest Relations location.
- Add your old ticket to your My Disney Experience account. Once added, no hard ticket is necessary. Simply use your MagicBand.
What do the Admission tickets include?
Base Theme Park tickets provide entrance to a single theme park on a given day. You may add on options such as Park Hopping (to visit more than one theme park on a given day) and the Park Hopper Plus (to receive a varying amount of admissions to the so-called “minor gates” that consist of the water parks, Oak Trails Golf Course, Disney’s miniature golf courses and Wide World of Sports). None of these tickets will provide admission to any of the special Disney events that are referred to as “Hard Ticket Events”. Use of Disney transportation is included with admission.
What are Hard Ticketed Events?
Hard Ticket Events are when the park closes early to the general public and reopens in the evening for a special themed event that requires a separate admission ticket. Examples of Hard Ticketed Events include: Mickey’s Very Merry Christmas Party, Night of Joy, and Mickey’s Not So Scary Halloween Party. When purchasing Hard Tickets, be sure to ask if there are Florida Resident, DVC or Annual Passholder discounts available!
Are there adult and child tickets? How about Senior Citizen or Disabled Ticket prices?
Tickets are sold as “Guest 10+” for adult tickets or “Guest 3-9” for a child. Anyone under age three is free. There are no special tickets or discounts for the disabled or senior citizens.
I heard that tickets are very expensive; almost $100 a day per park. If there aren’t any Senior or Disabled discounts, do they have discounted tickets at all???
Everyone always asks how they can get Ticket discounts. Discount programs and discounts are limited but currently are available on select ticket media that are offered to Florida residents, Disney Vacation Club (DVC) members, military personnel or a AAA member. AAA discounted tickets are only available at AAA offices. Please be aware that AAA discounts on tickets are not available through Disney. You must buy them from AAA directly. If you have an Annual Pass, always present it when purchasing a WDW ticket of any kind – you never know when a discount may apply. Sometimes you can get discounted admissions as part of a WDW vacation package.
DVC members can get discounts off the price of selected new or renewed Annual Passes. See our DVC AP discount FAQ for complete information.
There are also Florida resident specials (discussed in the Florida Resident Ticket section). Your admission media cost may also vary if you purchase a WDW package which includes park admissions.
Disney tickets may also be obtained at a slight discount from independent ticket wholesalers in the State of Florida. Keep in mind that these businesses are not part of Disney. They are independent entireties that set their own rules and prices.
I’m already confused — how do I go about deciding what type of ticket to buy?
First evaluate your travel plans and budget – How many days do you plan to visit the WDW major parks? How much are you willing to spend on admission media? Do you want just enough admissions for this trip or do you want to buy some extras and save them for your next visit? How likely/often will you visit the Water Parks? Will you be returning to WDW within the next 12 months? Will you stay at a WDW hotel? How likely is it you’ll never come back to WDW or won’t be back for at least several years?
Weigh your choices carefully. What might seem like a good deal, may not be. Today’s tickets offer greater flexibility than previous WDW passes. You start with the Base Ticket which is really just a one park per day ticket and can increase your days and add on from there. These tickets offer the best per day prices with the longer ticket lengths (between 4 and 10 days), the longer the ticket, the lower the per day price.
Determine if an Annual Pass or a Premium Annual Pass may serve your needs better. You can always plan next year’s visit 1-2 weeks earlier so your Annual Pass is still valid, hence saving an entire trip’s admissions cost. Visit our “break-even” analysis, “When Does an Annual Pass Become Cost-Effective?” for more details about deciding if an AP is for you.
What are these Plus Visits (now called Park Hopper Plus) I see included on some passes?
Park Hopper Plus can only be added to a Park Hopper ticket. The plusses are for one valid admission for one person to your choice of any one of the following:
- Typhoon Lagoon
- Blizzard Beach
- ESPN’s Wide World of Sports
- A round of golf at Disney’s Oak Trails Golf Course
- A round of miniature golf at either Winter/Summerland or Fantasia Gardens
Disney’s Oak Trail Golf Course is a relaxed, nine-hole walking course designed for the entire family. Tee times are required and subject to availability. For tee times, call (407) WDW-GOLF (407-939-4653) or visit disneyworldgolf.com.
Think of it as two tickets with different privileges on one card. Everything expires 14 days after first use. Using a Park Hopper option does not use up a major park day from your pass. But unlike the major park admissions on these tickets, you can only visit one place per Park Hopper Plus visit. No hopping is allowed on these visits even if you purchased the Park Hopper option for your Theme Park ticket. Unlike the major park admissions, you are allowed to visit multiple Park Hopper Plus locations on any one day but if you do, you will use up one Park Hopper Plus option for each place you visit. Leaving and returning to the same park on the same day does not use an extra entry as readmissions are always allowed at the same park on any day.
Park Hopper Plus visits may or may not be used on the same days as you go to the major parks. If you use a Park Hopper Plus visit on one day and do not go to a major park, you do not use up one of your major park admissions.
Your Park Hopper Plus visits are completely independent of your major park visits. Example: You can go to a water park only on day one (1 Park Hopper Plus visit), then do a major park on day two (1 theme park admission) followed by a major park (1 theme park admission) and a Typhoon Lagoon visit (1 Park Hopper Plus visit) on day three. At the end of day three you will have used up two major park admissions and two Park Hopper Plus visits. But if on day four you went to TL in the morning and Fantasia Gardens in the afternoon, you would have used two Park Hopper Plus entries in the same day.
Do I have to use my Park Hopper Plus options in different places or can I go back to a place twice?
You can use them all at the same venue if you so desire. You have three limitations. One is that you can only use it for one person. You cannot have a group of three use three options off your one pass. The second one is that you will use a separate Plus option for EACH water park, WWoS admission, mini golf round or Disney’s Oak Trail golf course round you do on the same day. You are allowed to go to one, leave and return to the same one on a given day but you cannot park hop between the Park Hopper Plus venues like you can with the major park days. You are limited to one round of mini golf per ticket per day prior to 4:00 pm.
How do I use a theme park ticket with the Park Hopper Plus options?
Now that you have purchased theme park tickets with the Park Hopper Plus option, you’ll need to know how they work. The easiest thing to do is to think of it as two completely different tickets put on the same card. The theme parks portion is measured in days (one use equals one day) while the Park Hopper Plus portion is measured in separate admissions (going to two Park Hopper Plus gates on the same day will use two admissions).
For the theme parks admissions:
1) You get admission to any of the four WDW major theme parks for the number of days you bought your ticket for. You do not have to go to a theme park on consecutive days.
2) If you purchased the Park Hopping option, you may visit more than one theme park on any day and it will consume only one day’s admission from your ticket. If you have not purchased the PH, you must choose a single theme park you wish to attend that day. You may leave and return later that day TO THE SAME PARK if you desire but you cannot enter another theme park on the same day.
3) If you do not purchase the Park Hopper option, you cannot use another day’s admission to visit a second theme park on the same day you went to another.
For the Park Hopper Plus admissions:
1) You get a set number of admissions to the minor parks that mirrors the length of your theme park ticket. You will get two admissions with a 1 or 2 day ticket, and on all other theme park tickets you will get the same number of admissions as the number of theme park days on your ticket. Example: a 5 day ticket has 5 admissions, a 7 day has 7 and a 10 day has 10.
2) These Park Hopper Plus admissions do not allow park hopping even if you added the park hopper option to your ticket. Each time you enter a minor park on any given day, you will use another Park Hopper Plus admission. The exception is that you are also allowed to leave and return TO THE SAME Park Hopper Plus PARK on the same day and not use a second admission.
3) You do not have to use a theme park admission on the day(s) you wish to use a Park Hopper Plus admission.
For both kinds of admissions:
1) You have 14 days from first use of the ticket at ANY turnstile to use all of the admissions on both portions.
2) The ticket must be used by the same person on all days. Ticket tagging (biometric finger scanning) is attached to the ticket at the first use to tie the ticket to that person.
What Ticket Options do I have?
The coming of the Magic Your Way (now called Theme Park) tickets has actually increased the number of available options for you to use in building the ticket that you desire. Below is a description of the currently available ticket options and approximate (non-discounted) gate prices for adults/children (ages 3-9). Prices include tax, except where noted and are subject to change. Daily theme park parking is $25 for non-resort guests. Ages under 3 gain free admission. The prices are shown here for comparison purposes only and are subject to change. Please call WDW direct to confirm (1-407-W-DISNEY).
Walt Disney World last increased prices on Sunday, February 11th 2018.
Beginning on January 2, 2005, Disney completely changed the way they sell all daily admission tickets. They introduced a new ticket called “Magic Your Way”. These tickets are available to all on and off site guests.
The ticket starts out with what they call the Base Ticket. Base Tickets will be available in lengths of 1 to 10 days. In essence, this is a one park ticket that allows you to visit whatever theme park you want but no park hopping is allowed even if you buy 5 or 6 days. Then once you have this Base Ticket, you are able to add on any additional admissions you may want. You can add on the Park Hopper which will allow you to turn that Base Ticket into a Park Hopper. It will allow you to visit multiple theme parks on the same day. The pricing structure is set up so the longer the length of the ticket you buy, the lower the per day cost of each day becomes.
You can also add on the Park Hopper Plus which will allow you a set number of admissions to the water parks or Wide World of Sports. You get two Park Hopper Plus visits with the one or two day tickets; 3 with the 3 day, 4 with the 4 day, 5 with the 5 day, 6 with the 6 day, 7 with the 7 day, 8 with the 8 day, 9 with the 9 day, and 10 with a 10 day ticket.
All ticket holders, regardless of age, must use the biometric scanners before entering a park no matter what ticket they have or whether you have the actual ticket or are using your MagicBand. See our Finger Scans For Passes page for more information. Should the biometric scan fail, you will be asked for a photo ID before being allowed in.
Park Hopping and Park Hopper Plus are available as add ons. They may be added at any time but will be charged at the full rate of the add on regardless of how many admissions remain on the ticket. The add ons (PH, Park Hopper Plus) are priced on a *per ticket* cost, not on a per day cost. You may do the add ons at any Guest Relations location in the parks or Disney Springs or at the Lobby Concierge (formerly Guest Services) window at any Disney resort.
So you can now custom design the length and makeup of your theme park ticket with any of the following five options that best suit your needs:
- One Day Tickets – See Prices
- Base Ticket only (one theme park per day, no theme park hopping, no pluses, expires 14 days from 1st use) – See Prices
- Base Ticket with Park Hopping add on (theme park hopping allowed, no pluses, expires 14 days from 1st use) – See Prices
- Base Ticket with Park Hopper & Park Hopper Plus (number of Park Hopper Plus Options determined by length of ticket, expires 14 days from 1st use – See Prices
Adding either Park Hopping or the Park Hopper Plus options is a flat fee. It doesn’t matter what the length of the ticket is.
See our Ticketchart page for complete list of current prices.
Platinum Annual Pass (formerly known as an AP) – $1,191.74 w/tax (All Ages). Provides admission to Disney’s Hollywood Studios, Epcot, Magic Kingdom and Disney’s Animal Kingdom for one year from date of voucher redemption or in-person purchase at WDW. Does NOT include admission to any of the Water Parks. Complimentary parking is also included in the price. Annual Passholders have other benefits described on our Annual Passholders page. There is a small discount when you renew your AP.
Florida Resident Gold Theme Park Annual Pass – Provides admission to Disney’s Hollywood Studios, Epcot, Magic Kingdom and Disney’s Animal Kingdom and free parking for one year from date of voucher redemption or in-person purchase at WDW. Blockout dates apply. All Ages: $744.44 with tax.
Platinum Plus Annual Pass (formerly Premium AP) – Provides admission to Magic Kingdom, Epcot, Disney’s Hollywood Studios and Disney’s Animal Kingdom, Blizzard Beach, Typhoon Lagoon, ESPN’s Wide World of Sports and Disney’s Oak Trail Golf Course and free parking for one year from date of voucher redemption or in-person purchase at WDW. Complimentary parking is also included in the price. Premium Annual Passholders have other benefits described in the AP section. There is a small discount when you renew your AP. $1,298.24 w/tax(All Ages).
Florida Resident Platinum Plus Annual Pass – Provides admission to Magic Kingdom, Epcot, Disney’s Hollywood Studios and Disney’s Animal Kingdom, plus Blizzard Beach, Typhoon Lagoon, ESPN’s Wide World of Sports and Disney’s Oak Trail Golf Course and free parking for one year from date of voucher redemption or in-person purchase at WDW. All Ages: $1,063.94 with tax.
Disney’s Premier Passport – admission to Magic Kingdom, Epcot, Disney’s Hollywood Studios and Disney’s Animal Kingdom, plus Blizzard Beach, Typhoon Lagoon, ESPN’s Wide World of Sports and Disney’s Oak Trail Golf Course and free parking as well as being valid at Disneyland in California for unlimited admission to both Disneyland and Disney’s California Adventure Parks including park hopping privileges and free parking at any pay-on-entry parking lot. Good for one year from date of voucher redemption or in-person purchase at WDW or DLR. All Ages $2099 Tax included.
Water Parks 1-Day – Provides one-day admission to Typhoon Lagoon or Blizzard Beach for designated time period. As of February 22, 2015, Guests using a 1-day Water Park ticket will now be able to visit both Disney’s Blizzard Beach Water Park and Disney’s Typhoon Lagoon Water Park on the same day if they wish when both Water Parks are open. (This does not apply to the Park Hopper Plus Option. The Park Hopper Plus Option is unchanged.) $73.49 (Ages 10+); $67.10 (Ages 3-9) with tax.
Water Parks Annual Pass – Provides unlimited admission to both water parks for one year. All Ages: $148.04 with tax.
ESPN’s Wide World of Sports – Provides general admission to ESPN’s Wide World of Sports complex. (Does not include Premium Events.)
Where can I purchase tickets?
Walt Disney World admission media can be purchased at:
|Location:||Theme Park Tickets||Annual Pass (all types)||Platinum Plus Annual Pass||Water Park
|WDW Major Park
|WDW Water Park
|Wide World of Sports
Parks, Water Parks & DS
|Active 6||Active 6|
|The Disney Store 5||Voucher||Voucher||no||no|
|The Disney Store (FL Stores Only) 5||FL Resident Voucher||FL Resident Voucher||no||no|
|The Magic of Disney
Orlando Intl Airport2
Orlando Intl Airport2
Orlando Premium Outlet International (formerly Belz)2
Orlando Premium Outlet Vineland Avenue 2
Yellow square denotes ticket available there
no denotes not sold at this location
1 denotes a $5.00 shipping charge per order is added unless Will Call option is selected.
2 denotes does not sell Florida Resident passes.
5 denotes most Disney Stores only sell theme park tickets from 3-7 days in length. You can add any days or options to this ticket at WDW.
6 denotes that Guest Relations can also sell AP vouchers as well as active APs.
Tickets purchased from any Disney Store will be charged 6.5% Florida tax ONLY. There is no additional tax from your home state added. Actual tickets offered for sale at The Disney Store may vary from store to store.
Summary of Ticket Table Info:
Tickets can be purchased at:
- Any ticket booth at a major WDW park (water park and Wide World of Sports tickets not available here)
- Any ticket vending machine located at some parks, water parks and some Disney Resorts
- Any Lobby Concierge desk at a Disney Resort Hotel or park.
- Most U.S. Disney Stores (do not carry all tickets)
- Online at http://disneyworld.disney.go.com/wdw/index – If you choose to have them mailed to your home, a $5.00 shipping charge per order is added. If you choose the Will Call option, there is no charge
- By calling 1-407-W-DISNEY ($5.00 shipping charge per order added)
- *at Disney’s EarPort at Orlando International Airport
- *at The Magic of Disney at Orlando International Airport
- *at Character Warehouse at Orlando Premium Outlet International (formerly Belz) in Orlando
- *at Character Warehouse at Orlando Premium Outlet Vineland Avenue Mall in Lake Buena Vista
* indicates locations that do not sell Florida Resident passes.
“Will Call” option available for online and telephone ticket purchases.
In September 2002, Disney began offering a new option in ticket purchasing: the Will Call option. There is no shipping, handling or any extra charge on Will Call tickets.
How do I get these “Will Call” tickets?
Will Call orders are only available for pickup at The Walt Disney World Resort in Florida. Tickets can be picked up starting the day after your order. Upon arrival at WDW, pick up your will call ticket order at any Theme Park ticket booth including water parks, at any Guest Relations location including Downtown Disney, or at any Disney resort Lobby Concierge. Will Call for Theme Park tickets can also be picked up at one of the automated ticket machines outside the theme park entrances.
With the MagicBand system, having the actual ticket media in hand is no longer required.
Please note that any Florida resident, seasonal, annual or premium annual passes cannot be picked up at the resorts, only at the Theme/Water Parks ticket booths or any Guest Relations. Please present your confirmation number along with a valid photo ID (e.g. driver’s license, passport, or military ID), at any ticket sales location at one of these parks. The confirmation number is the only way that Lobby Concierge can retrieve your tickets. Without it, you will have to visit a Guest Relations location to pick up your tickets.
What happens to my leftover old Park Hopper tickets now that they stopped selling them?
Your unused admissions for both major parks and plus options will continue to be valid until used up. Any restrictions associated with the tickets will still be in force, i.e. some specialty tickets had an expiration of 10 days after first use. That will continue to apply.
Why do I need to show a photo ID now to buy a ticket?
You have always had to show a photo ID when purchasing certain tickets like Annual Passes. Now the photo ID requirement has been extended to all theme park tickets. Every adult age 18 and up must present a photo ID when purchasing or activating theme park tickets/vouchers at WDW. Children under 10 do not require photo ID.
I have a 5 day pass but only use 2 days. What happens to the other days?
It depends on what ticket you have. If you are using one of the old Park Hopper or Park Hopper Plus tickets, your unused WDW days remain valid. You can use the unused portion on your next trip. The unused PLUS options on the Park Hopper Plus passes also do not expire.
If you are using one of the current Theme park tickets, your unused days will expire 14 days from first use of the ticket.
I bought a child’s ticket for my son/daughter last time I was at Walt Disney World. There are still unused park admissions on that child’s ticket but my child is now well past the 10 year old adult ticket level. Can I do anything about these days?
See the EXCHANGING OLD CHILDREN’S TICKETS section in the Upgrading WDW Ticket section for complete information.
How do I go about using the left over day on a really old 1980’s five day park hopper? I know I have to transfer it to My Disney Experience. My question is can I apply it to another park hopper and get a discount? Or would it be easier just to use the day as is and buy another pass?
Since 2006, you have only one option: you can use up the remaining admissions.
By converting your tickets to the current RFID ticket media or adding them to your MagicBand, you pay nothing and allow for the ease of use with the new RFID turnstiles. Your RFID passes and MagicBands can also be used at the FastPass+ machines inside the parks. This allows everyone with any days left on their old WDW tickets to use them. You can convert these passes at any major park ticket booth or Guest Relations window (including water parks) at no charge or you can add them to your My Disned Experience account. Once converted, the new tickets you get will be good at all four Disney Theme Parks.
I have some old passes with leftover days that say they are only valid for entry to the Magic Kingdom and Epcot. Are those still good?
Yes. Have them converted to the RFID ticket or add them to My Disney Experience and you can still use them. Oh by the way, once you do the conversion your days can be used at any of the four major parks now.
I still have some of the old lettered tickets at home. Are they any good?
You can still exchange the old E, D, C, B, A tickets from the 70’s so long as you have the complete book including admission ticket. Partial books of these tickets have no value for exchanging towards current Theme Park tickets. You may want to hold onto these lettered tickets for a souvenir. They are probably worth more to Disney memorabilia collectors. Check Ebay for current selling prices.
I have a 5 day park hopper with three days left on it. Can I add two more days to it so it will be a five day hopper again?
If it is one of the pre-2005 Park Hoppers, no you can’t. But if it is one of the current theme park tickets, then yes you can as long as it is within the 14 day from first use window, although what you will actually be doing is upgrading it to a 7 day ticket and then having two days marked as already used.
I have some tickets left over from my last trip to WDW and I think they have some park days left on them. How can I check what’s left on these before I go so I can figure out how many days I still need to buy tickets for?
You can find out what is left on old tickets is in person at WDW. Any resort Lobby Concierge or Guest Relations window can scan them and tell you what remains unused on them. The Disney Stores cannot tell you. .
I have two old PHP tickets left with a total of 5 unused Park Hopper Plus options between them. There are three of us going down to WDW this time. Can I use three of my plus options to get us all in?
No you can’t. WDW requires each person to have their own admission ticket to enter any park or gated attraction. You can use your two tickets for two of the people but the third will have to get their own ticket.
One of the most frequently asked questions we hear about Walt Disney World tickets is “I think I may be coming back to Disney World in a few months. Can I upgrade my ___ (fill in the blank with a ticket name) ticket to a longer ticket or an Annual Pass?” Yes you can as long as it is a Magic Your Way ticket and:
- you do the upgrade within 14 days of first use of the ticket
- you do the upgrade before the end of the last day left on the ticket
- or a completely unused older ticket.
If you have any partially used Disney World admission tickets that were purchased prior to the January 2005 introduction of the Magic Your Way tickets, the only thing that you can do with them now is use up the remaining admissions at the parks. Those tickets can no longer be used for upgrading or for applying their dollar value towards new ones.
The one place that can handle any kind of ticket upgrades is at a Guest Relations location. These can be found both inside and outside of any WDW major theme park, at both Disney water parks and at Disney Springs. You cannot do it or the phone, at a Disney Store or at the airport. The one exception to this is at the International Gateway entrance to Epcot. That ticket booth is staffed and operated by Guest Relations and is in fact a Guest Relations location. If you are upgrading a pre-2005 ticket that is completely unused, it must be done at Guest Relations.
The Concierge at Disney resorts can now do many of the changes on the theme park tickets. They can add any options you want (park hopping, plus options ) as well as add more days onto your theme park ticket. Resorts cannot do any upgrades that involve upgrading any type of Annual Passes.
UPGRADING is the act of applying the entire original purchase price towards the new theme park ticket or Annual Pass.
Disney allows you to UPGRADE most park tickets purchased from them directly to a longer Theme Park ticket, an Annual Pass (any level), a Platinum Plus Annual Pass or a Season Pass for Florida Residents prior to using or within 14 days from first use for regular Theme Park tickets. They will take the entire price of the ticket you started using and deduct it from the cost of the new ticket. Disney will not allow you to upgrade certain promotional tickets not available to the general public or any partially used ticket purchased prior to the January 2005 introduction of Magic Your Way tickets.
You can upgrade your theme park ticket to an Annual Pass. You will receive full purchase price on the original ticket and you will pay only the difference in price to the Annual Pass. The starting date of an Annual Pass will be back dated to the date you first used any admission off the old ticket. This transaction must be done within 14 days of first use of the Theme Park ticket.
Special upgrade policies apply on:
1) Disney’s 3 Day Play and 4 Day Play passes for Florida residents. Disney will allow these passes to be upgraded to a Seasonal or Annual Pass any time during the six month from first use use window. But Disney will back date the Seasonal or Annual Pass to the date you first used the 3 Days Play ticket which may have been several months ago.
2) Upgrading any Annual Pass to a Platinum Plus Annual Pass (or a Florida Seasonal to a Florida Annual or Florida Premium Annual Pass). This can be done at any time simply by paying the price difference between the two passes. There is no prorating of prices done. Your new Platinum Plus will keep the same expiration date as your old AP had regardless of when you do the transaction.
If you purchased your theme park tickets from a non-Disney source such as a Florida ticket wholesaler, you can upgrade them and you will be charged the price difference between the current gate prices of the two as long as the ticket has been used at least once, has at least one day remaining on it and you do the upgrade within the 14 day from first use window. If you upgrade a completely unused theme park ticket that was purchased at a discount, you may lose the discount when you upgrade.
Current Disney policy (and we all know that is subject to change at any time) is that a completely unused ticket is really nothing more than a kind of “gift card”. It carries only the value you paid for it until it is used.
Disney gives its Guest Relations CMs some latitude to make exceptions to ticket upgrading policy. Things like “sprinkling some pixie dust” and “one time only exceptions” are not unheard of. It never hurts to ask for what you want and let the CM tell you whether or not it can be done. Keep in mind that just because you heard of it being done for one person does not mean that it will be done for you.
The ticket will be credited with the purchase price amount for the purposes of doing the upgrade when the 14 day window has not yet passed.
You will only be allowed to apply one old ticket to each new one you get. You cannot take five old tickets each with a day on them and apply them all to one new theme park ticket/annual pass. If you were getting 5 new tickets then you could use all five of the old ones by applying one to each. This is the one rule that Disney seems to be very inflexible on.
If the old ticket was used in more than one park on any one day, you will be required to purchase the new ticket with the Park Hopper add on. If the old ticket was used at a water park or WWoS, you will be required to purchase the new ticket with the Park Hopper Plus add on or in the case of upgrading to an annual pass, you will be required to purchase a Platinum Plus. If the old ticket was unused, then you will be allowed to purchase any ticket you choose so long as the cost of the new ticket exceeds that of the old one.
Effective August 3, 2011 the following policy on upgrades becomes effective:
· Tickets can only be upgraded in person, and upgrade requests cannot be made by phone or email.
· When upgrading tickets, any entitlements used on the original ticket must be included on the new, upgraded ticket. This means that if the original ticket visited more than one park on any single day, the new ticket must still include the Park Hopper Option. If the original ticket visited a Water Park or Disney’s Oak Trail Golf Course, then the new ticket must still include the Park Hopper Plus Option.
· When upgrading to Annual product, if the original ticket included the Park Hopper Plus Option, and any part of that option was used, then the Guest may only upgrade to the Platinum Plus Annual Pass or Premier Passport.
· Guest may upgrade to a Florida Resident Seasonal Pass or Florida Resident Weekday Select Pass even if the Magic Your Way Ticket was used during a block-out period.
· Guest may upgrade a theme park ticket to a any annual pass even if the ticket was used during a block-out period.
· Tourist, Military and Meeting/Convention Tickets must have entitlements remaining at the time of an upgrade.
· If a Guest uses a Theme Park One-Day Base Ticket on 9/15/2016 and returns to upgrade it on 9/16/2016, then the ticket cannot be upgraded.
· If a Guest uses a Florida Resident 3 or 4 day-Day Ticket on 9/15/2016 and returns to upgrade it on 10/16/2016, then the ticket MAY be upgraded. Special rules apply.
· If a Guest purchases and uses a Theme Park One-Day Base Ticket on 9/15/2016 and returns to a sales location on the same day, then the ticket can be upgraded.
· If a Guest purchases a 3-Day Theme Park Ticket on 9/15/2016 and first uses the ticket on 9/15/2016 and uses the second day on 9/16/2016 and then returns to upgrade it on 9/28/2016, Guest Relations can validate that the ticket has one day remaining and is still within the 14-day expiration window, then this ticket is upgradable.
· If a Guest has a Florida Resident 3-Day Play Pass or a Florida Resident Play 4 Days Pass and all entitlements have been used prior to the current date, then the Guest may upgrade to any Annual Pass and may add days or options as long as it is within 6 months of the first date of use. Special rules apply to these.
· If a Guest has a regular, Military or Convention/Meeting 3-Day Theme Park Ticket and all entitlements have been used prior to the current date, then the Guest may NOT upgrade to any Annual Pass and may NOT add days or options even if it is within 14 days of the first date of use.
Theme Park Tickets (MEETING/CONVENTION):
· Upgrades are available at Guest Relations, Resorts & Swan and Dolphin Only
· Magic Your Way Meeting & Convention Tickets ARE upgradable. Convention Guests may modify their tickets at Guest Relations and Resorts Concierge while on-site (up to 14 days from first use as long as there are entitlements remaining). Note: When upgrading Magic Your Way Meeting & Convention Tickets, upgrades to 2-Day through 8-Day tickets are available.
· Guests wishing to upgrade Magic Your Way Meeting & Convention Tickets to Gate Priced 9-Day, 10-Day or Annual Passes may do so by paying the full price difference between the Magic Your Way Meeting & Convention Ticket price and the ticket of choice. If the Park Hopper Plus visit has been used, then the Guest must purchase a ticket with Park Hopper Plus or a Premium Annual Pass.
· Convention Epcot After 4 PM Tickets and Convention After 2 PM Tickets are not upgradable.
Theme Park tickets purchased from Disney can have days added to the ticket. You must add the days within the 14 day from first use window and you must have at least one unused admission remaining. No ticket can exceed a total length of 10 days. If you have a 10 day and used 5 days from it, you cannot add another day to it as the total cannot exceed 10. But if you have say a 7 day ticket and you use 2 days, you can add on up to three additional days.
Changes are not allowed to any ticket past the 14 day from first use window. Your unused park admissions remain valid. You just cannot alter the tickets in any way. Disney can do this because allowing the changes was a policy, not a condition of sale. It is the same situation as if they discontinued an Annual Passholder discount at one of the stores/restaurants where it has previously been offered. As long as the unused park admissions remain valid, they can pretty much do anything they want.
There is no limit to the number of times you can upgrade the ticket (as in adding only one day at a time each time you upgrade) but in all cases, the total admissions cannot exceed 10. Park Hopper and Park Hopper Plus add ons do not count in the total. All upgrades must be done prior to or within 14 days of first use of the ticket and the ticket must have at least one admission remaining.
The original biometrics information will follow the ticket through upgrade.
Disney allows you to add on any of the available ticket options to an already purchased or even a used theme park ticket provided it was purchased from Disney. The add ons available are the Park Hopper option allowing visiting multiple parks on the same day and the Park Hopper Plus option which gives a varying number of visits to the water parks, mini-golf, Oak Trail Golf or WWoS.
Add-ons are all a fixed price based on the original length of the theme park ticket, not what’s left unused when you do the transaction. The price is never prorated.
Many people find themselves in the situation of going to WDW with their young children and having unused days left on their tickets when they return home. These tickets are put away, often for many years, until another trip to Disney is planned. But what can you do with these tickets since your then child is now a teenager or even an adult and obviously can’t use a child’s ticket now?
What you have left will depend on how this transaction is handled. If you have a brand new, completely unused child’s ticket that you bought years ago you will only be able to apply a dollar value equal to the price you paid for that ticket towards any new adult ticket that exceeds the price of the old one. This is your only option with an unused child ticket.
But if you have a partially used ticket, you may take that ticket along with your child who is now a teenager or older to a Guest Relations location at the major parks or Disney Springs. If the Guest Relations CM is satisfied that the dates of the original ticket and the current age of your child make sense, you will have the leftover child’s admissions exchanged for the identical adult admissions at no further charge to you. The “child” must be with you or you will be unable to do this.
Making sense of the dates means that if you bought and used the child ticket in 1998, then your child in 2008 must now fall in the 13-19 year old range. If you bought and used it in 1988, then the “child” must now be in the 23-29 year old range, etcetera etcetera. If they are not, then Disney reserves the right to offer you nothing more than the dollar value of the unused admissions towards a new adult ticket.
A note on this: if your child is now 10, 11 or 12 years old, you can continue to use the old child’s ticket as is and have no problem at the gate. The only time that you may run into a problem is when you have an older teen trying to use it. That is when you should exchange the child’s ticket. Don’t bother going to Guest Relations for an 10, 11 or 12 year old, just use it as is.
WHAT YOU CANNOT UPGRADE OR EXCHANGE
As a general rule, you can no longer upgrade previously used pre-2005 tickets. Tickets not available to the general public (such as band passes, sports tickets and some convention tickets) can not be upgraded to a regular Theme Park ticket or an annual pass. Also any pass that has a expiration date such as the occasional Canadian special at-par passes can not be upgraded or exchanged for credit on a pass such as a regular theme park hopper pass. And of course, complimentary or free tickets (including the “Touch of Magic” tickets many time share tours give out) cannot be upgraded. Beginning in 2016, tickets that have expired can have their purchase value applied to another current ticket so long as the purchase price of the new ticket is equal to or exceeds the old one.
WHAT IF I FORGOT TO ADD DAYS OR OPTIONS OR UPGRADE MY TICKET AND I HAVE ALREADY RETURNED HOME?
You must make the changes in person at WDW, depending on what you are doing either at a Guest Relations location or at the Lobby Concierge desk at your Disney resort. You cannot do it on the phone, online, or at a Disney Store. It is possible to contact Disney Ticketing and on their instruction, mail them your ticket and a check for what you want to do. This is the only way to upgrade a ticket after you have left WDW. The 14 day window still applies even in these cases.
-On all upgrades, you will be charged the current gate price on the new ticket as long as at least one admission has been used on the old one and the 14 day window has not passed.
-Sad as it may sound, all Guest Relations CM’s are not alike. Some are more capable and ambitious than others. If one tells you that you cannot do these transactions, go see another GR CM or ask for a supervisor.
Side note: It is possible that there could be new policies instituted by Disney in regards to handling upgrades and dollar credits of old tickets. Their entire ticketing policy has changed radically over the past two years and continues to be very fluid. Lately, every price change had brought more fine tuning with the upgrade policy.
My aunt and uncle live in Florida. Can they buy my park tickets and give them to me as a present?
It depends on what they are buying you. If they purchase regular theme park tickets at full price, then yes they can. If they purchase a ticket that is only available to Florida Residents, then no they can’t. Florida Resident tickets are sold as vouchers when purchased by web or phone and can only be used by a Florida resident. They cannot be gifted to an out-of-stater. This voucher must be turned in at Guest Relations along with a valid Florida ID in order to be used. FL resident tickets purchased in person at WDW require a photo ID for each adult ticket. In the event an out-of-stater presents a Florida Resident voucher without a Florida ID, Disney will offer you a credit for the price of the Florida Resident ticket that you can apply towards the cost of purchasing a regular park admission media.
The first time the tickets are used the park gate turnstile will lock and the inside of the turnstile will give a “Check ID” message to the gate CM. If you cannot show Florida ID your ticket will likely be confiscated or you will be escorted to the Guest Relations window to pay the price difference.
Why does Disney sell a 10 day theme Park ticket with 10 Park Hopper Plus visits for a total of 20 admissions when the ticket expires in 14 days? Doesn’t that mean we have to double up on all days or lose some admissions somewhere?
Yes it does. All multi-day theme park tickets will expire 14 days from first use. In order to use all the available entitlements on the 10 day ticket, you would have to “double up” by using a Park Hopper Plus admission and a theme park on a single day.
Am I allowed to use two days off of my theme park base ticket (non-hopping) if I decide I want to go to a second park on the same day as the first?
No you are not. The tickets are sold and the computer system is based on the number of days you have, not the number of park visits. Once you have used a non-park hopping ticket at any park, the computer system will not let you use it at another park on the same day. You are allowed to re-enter the same park you already went into later the same day.
I booked a package with Disney that includes multiday theme park tickets but I will be there several days before my check in date, staying offsite. Is there anyway I can use those tickets before I arrive at the Disney resort?
With the new My Disney Experience, it’s very easy to do. Once your tickets are added to your MDE account, you can use your MagicBand to enter a park on any day of your visit.
Does Disney typically raise ticket prices at certain times of the year?
Disney used to raise Annual Pass prices in the fall and regular ticket prices in the spring. But the last few increases were done differently. Tickets increased the past few years in February. Be sure to visit our complete history of ticket increases page for a look at all price increases since 1971. In January 2005, the entire WDW ticketing system was overhauled with the introduction of Magic Your Way tickets. Prior to that, UPH’s went up in February 2004 and all other tickets went up in March 2004. Before that, the last increase was in gate prices only in June 2003. And the prior two price increases to that (January 2001 and September 2002) raised everything across the board. Prices increased about 5%. Ticket prices went up slightly on January 1, 2003 as a result of a one half of one percent increase in the Florida sales tax.
So you can see that there is really no accurate way of knowing when Disney will raise prices again.
Where can I find ticket price information?
Call 1-407-W-DISNEY. On the internet visit Disneyworld.com, Disney’s Official Site, or see our Ticket Chart
Do I need photo ID to enter the parks?
WDW can request a photo ID whenever they wish. The Theme Park tickets are tied to a name and a finger scan just like the annual or seasonal passes. Do not be surprised if you are asked for a photo ID if your finger scan doesn’t work properly. Since your MagicBand is associated with each of your tickets, they can verify that it is you who is using the pass with the photo ID. In this day and age, you should always carry your ID on you.
I just returned from WDW and had to exchange my old ticket for the small credit card type ones with the RFID strip. You used to be able to tell how many days you had left on the old tickets. How do I tell when I park hop if I get “charged” for another day?
The new tickets keep track of the number of days on the WDW computer system and not on the ticket itself. Basically the turnstiles only read the RFID information and don’t write to it.
The turnstile reads the RFID info, looks up in its database the serial number and determines whether or not you have been in today, whether or not it can let you in, and whether or not you have days remaining. After determining your eligibility, the computer will allow a green light with your finger scan.
The turnstile does not mark anything on your ticket to give you any idea as to the number of days remaining. Guest Relations can look up your ticket into the computer system and tell you how many days are left.
Can I have these old paper tickets put on my My Disney Experience bracelet when I check in at my Disney resort?
With the new RFID ticket system, the resort Lobby Concierge or Guest Relations is able to put your new, unused tickets onto your MDE bracelets most of the time even if you already have them on a separate ticket.
Can I get my unused paper tickets changed over to the RFID ones like the resort ID’s if I’m not staying on site?
Yes. Just bring them to any Guest Relations location and they can be swapped for you.
If I have a Theme Park Park Hopper Pass which allows me to enter and re-enter any park, do I need to get a hand stamp? For example, went to MK in the morning and Epcot at night. Did I really need to get a MK hand stamp since I have unlimited access with the pass?
For years, the hand stamp helped WDW control the use of the pass. The hand stamp proved that the person with the hand stamp had actually been inside a park. You had to *exit* a park to get a hand stamp and you had to *enter* a park to *exit*. Therefore the person with the hand stamp proved that they have actually been inside a park and hopefully proves that they have paid admission.
WDW doesn’t care what type of ticket you have as long as you have a park-hopping ticket or are reentering the same one day park you were in earlier. Now, RFID and finger-scanning tickets don’t need hand stamps because they have another way of proving that *you* used the ticket. They can safely assume that no other person could use your ticket.
Not that I would ever think of doing this but what stops two people from sharing a multi-day pass? I heard something about finger printing but when I was there last year, I don’t remember anyone getting their fingers scanned. In fact, the gate people barely glanced at our tickets.
You are right. Finger scanning was only used for Annual and Seasonal Passes and selected multiday tickets sold internationally. Walt Disney World had never really been *that* concerned about the use of tickets by different individuals per se. What they have always been against was the *selling* of partially used tickets to other individuals.
In most cases you would only give tickets to your family, relatives, or close friends. That was something that could be easily be done and actually was a large factor in Disney’s design and use of the Theme Park tickets that will require Photo ID, names on the tickets and finger scanning.
But the selling of an already used ticket could involve many different folks. And these folks started making a big business out of it. The law that the State of Florida passed to help Disney (and it only affected Disney at the time the law was written) makes it illegal to *sell* partially used tickets to another individual. The law itself doesn’t say anything about the *use* of the ticket by another individual although Disney has been know to confiscate tickets it knows were sold illegally.
The RFID tickets help prevent this kind of sale. Nobody can just look at the ticket and say there are so many days left. Only WDW’s computer system can tell you how many days are left. So most people wouldn’t even consider buying an already used ticket that they don’t know how many days are left. And that is really what WDW wants to stop.
I don’t think this finger scan thing works at all. My family of four used whatever ticket I handed to them to get into the parks and it wasn’t always their own. We were never stopped from entering.
That’s because Disney had you covered. Theme Park tickets that are purchased together will also have their finger scans recorded together as a group in the computer system. As long as any one of those scans matched the ticket that was being used, you were admitted to the park. If none of them matched, the ticket would have been flagged by the turnstile for the CM to check for ID.
I have a complimentary ticket. Can I turn this in for credit towards another regular admission ticket?
The complimentary ticket you have is just that, complimentary and “free”. On the back of the ticket it says complimentary, not for sale. Therefore has no cash value and can not be used to reduce the cost of a multi-day pass. Many Orlando are time share presentations award people free tickets called “Touch of Magic” tickets. These tickets also carry no dollar value and cannot be used for credit or upgraded in any way.
I see advertisements and vendors selling discounted tickets to WDW in Orlando. Are these good deals?
There are legitimate licensed Florida ticket wholesalers who sell Disney tickets as well as tickets to most of the other Central Florida attractions at discounted prices.
However, you will find that some of these vendors are affiliated with time share businesses. To obtain the discounted tickets, you will be required to sit through and perhaps visit a time share location; which can take quite a lot of time.
Can I use my WDW tickets at Disneyland or any other Disney park?
Yes and no. The only WDW tickets that you can use are Theme Park passes and even then only at Disneyland in California (DLR). AllEars® reader and Disney World Moms Panel member Bernie Edwards reports that you that you can use one day of a Walt Disney World theme park ticket to enter Disneyland Park or Disney’s California Adventure. If you have the park hopper option on the WDW ticket, you will be given a park hopper ticket for the Disneyland Resort. If you are going to Disneyland for several days, however, you will have to do what you describe every day – you can only convert one day of your Theme Park ticket at a time. I just did this in January and in February of this year (2010).
But here’s the catch… If you have obtained the RFID tickets from Disney World, you will not currently be able to use them at Disneyland. The ticketing system at DLR can only read a bar code or the ticket serial number entered into their system. They have no way they can get the ticket information from the WDW RFID tickets. There is a workaround for this problem. Before leaving WDW, ask that the RFID ticket be replaced with a paper (Tyvek) one. You will likely have to explain why you need this done to the cast member as it’s not something they will likely know how to do. A manager may need to be involved.
Why the problem? At DLR, regular tickets have a bar code that is read for entrance but no magnetic strip. WDW RFID tickets have a magnetic strip but no bar code. WDW Tyvek (paper/cardboard) tickets have both a magnetic strip and bar code on them as well as the ticket serial number. The ticketing system at DLR can only read a bar code or the ticket serial number entered into their system.
You cannot use WDW Annual Passes at Disneyland. You can purchase a Disney Premier Passport AP for $1579.00 at either Disneyland or Disney World. That ticket will be accepted just like an annual pass at BOTH parks. Premier APs, which are the only ticket media officially intended to be used at both resorts, include a barcode for DLR ticketing and Fastpass purposes and a magnetic stripe and RFID chip for WDW ticketing and Fastpass. None of the other Disney parks will accept admission media from any other park.
Keep in mind that if you are going to make trips to both Walt Disney World and Disneyland in the same year that the Premier Pass might be a better bargain for you. The Premier Pass is an annual pass that is valid on both coasts.
Last updated: 07/19