Tips about Christmas, Magic Kingdom, Mousecellaneous and Planning

I am writing to post a comment about the Disney website. It seems that ever since the My Disney Experience portion was launched, the website has become very slow and unresponsive. I have ended up calling to make my dining reservations since the system keeps timing out and Donald Duck appears to tell me the server has become too busy. The cast member told me to try using Google Chrome as my browser. While I have still not been able to make any dining reservations through a computer (neither a home or office one), Google Chrome definitely is faster than Internet Explorer. The cast member told me that many people are complaining about the same issues and that hopefully Disney is listening, as all the calls are recorded. - Tracey Etchberger

Epcot - NEW in 2013 is the Holiday Passport. If you visited Epcot during the Flower and Garden Festival or the Food and Wine Festival you'll be familiar with this little booklet. It is available at various kiosks around World Showcase. The passport points out special holiday snacks and beverages, special merchandise, entertainment and a holiday photo op. Don't forget to get your country stamp, too! - Deb Wills

Epcot - When entering the park, be sure to pick up the Epcot Holidays Around the World Guide. - Deb Wills

Epcot - Don't overlook the Gingerbread Village set up in the upper floor of the Land Pavilion in Epcot's Future World. - Deb Wills

Epcot - The Storytellers making presentations on Hanukkah and Kwanzaa will hand out special pamphlets on those holidays -- just ask for one after they've finished. - Deb Wills

Epcot - The Epcot Storytellers will take a few minutes after the show to meet guests and pose for photos. Considering having the storyteller sign your autograph book, or your passport. - Deb Wills

Some of the holiday snacks and beverages are part of the Disney Dining Plan snack program. Look for the DDP symbol on the menus. - Deb Wills

If you're not on the Disney Dining Plan, I recommend purchasing a Disney gift card to pay for all of your snacks and incidentals. I wish I had done this. We just got home and I have a very thick stack of credit card receipts for amounts ranging from under $3 to $10. It would have been much easier to just buy a $50 or $75 gift card and use that each time we purchased a drink, ice cream, etc. - Christy B.

At my local Disney Store this morning, so excited to see a new line of "it's a small world" merchandise! Beautiful dolls that sing in both English and their native tongues, cute plush animals, all from the attraction! ADORABLE! - Denise EDITOR'S NOTE: If you no longer have a Disney store in your area, you can always shop at the Disney Store online

The Walt Disney World Lost and Found department is amazing! My designer sunglasses flew off during Big Thunder Mountain Railroad and I thought they were gone for good. I called the Lost and Found department and described what day and location I lost them, gave a description of the glasses, and to my surprise, in true Disney Magic they were found! (Allow 24-48 hours for cast members to process your lost items.) - Michelle

EDITOR'S NOTE: You can report missing items at Guest Relations in the theme parks, but if you don't discover the item has been lost until you get home, try calling Theme Parks Lost & Found: (407) 824-4245. They're open seven days a week between 9 a.m. and 7 p.m. EST. Give them a description of the item and where you lost it, and if it's been turned in, they'll let you know.

The Walt Disney World Lost and Found department is amazing! My designer sunglasses flew off during Big Thunder Mountain Railroad and I thought they were gone for good. I called the Lost and Found department and described what day and location I lost them, gave a description of the glasses, and to my surprise, in true Disney Magic they were found! (Allow 24-48 hours for cast members to process your lost items.) - Michelle

EDITOR'S NOTE: You can report missing items at Guest Relations in the theme parks, but if you don't discover the item has been lost until you get home, try calling Theme Parks Lost & Found: (407) 824-4245. They're open seven days a week between 9 a.m. and 7 p.m. EST. Give them a description of the item and where you lost it, and if it's been turned in, they'll let you know.

For those Disney fans who loved the SpectroMagic Parade in Walt Disney World's Magic Kingdom and miss it as much as I do, you now have an opportunity to buy the music. The full 14-minute song is available for purchase in the iTtunes store for $3.99. My wife and I now have it on our iPods and enjoy taking a 14-minute trip to the Most Magical Place on Earth (without having to travel to Tokyo). - Patrick Markham

On a recent trip I discovered that the new "Touch and Go" Key to the World cards (RFID) will work while in a lanyard pouch. However, if you have more than one of the new types of cards together in a pouch or hold them together, the sensors pick up both chips and cannot tell which is which. The cards work if you hold them up to the sensors one at a time, they just cannot be stacked together. - Mark

We will be going to WDW for our 19th trip in two weeks -- can't wait! One of the best tips we can offer is to definitely go to the parks at night -- they all look so different as the sun goes down. The sun setting and the darkness coming -- it really brings out the beautiful lighting and colors of the parks. Animal Kingdom will be open in the evenings when the Rivers of Light show debuts in 2016. I just wish Walt Disney could come back for one day and see the beauty and magic that he created! - Trudy

My new husband and I debated wearing Wedding Ears at Disney. We finally decided against them because of costs, weather, rides, etc., but we wanted people to know were on our honeymoon. No worries. The buttons we received at check-in were enough! Seriously, when going to Disney wear a button! And wear them with pride! Be honest, of course, but the mere symbol that we were celebrating our wedding was enough to have Disney making us feel even more special than we already did! The minute we put on the button, while leaving the Polynesian's Great Ceremonial House, we immediately had well-wishers congratulating us! - Emily Ebersole