Tips about Resorts

Wilderness Lodge - We are staying at Wilderness Lodge and have a room overlooking the pool area. We also have a couple of kids and tired grownups who like to nap during the afternoon. Unfortunately, Wilderness Lodge has a daily pool party blasting loud music, so be aware and request a garden view if this will be a problem for you. Luckily, we have our sound machine to help drown out the noise, but I wish I had known this. I might have stayed elsewhere. - Melanie Drake

EDITOR'S NOTE: The main pools at many Disney resorts feature similar afternoon parties and poolside activities, which tend to be quite noisy.

Pop Century - We arrived at Pop Century before our room was ready. We were hot, tired and in need of a shower before hitting the parks, but had several hours before our room was available. On a whim, we checked around by the pool and found that there is a restroom with showers and changing facilities at each pool in Pop. So we got our suits and toiletries out of the car, had a quick swim and then the shower we so needed, and were still off to the parks two hours earlier than if we had waited for our room! - Becky Hecker

Polynesian Resort - In late August we had a character breakfast planned at 'Ohana. When our server greeted us and offered juice and coffee, on a whim I asked about getting a French press of 100 percent Kona coffee, which they serve over at Kona Cafe. The server had never served one herself, but was happy to oblige our request! The coffee was the same price as next door, $7.99 for the pot, and worth every penny. After enduring Nescafe for more than a week, the fresh Kona coffee was like liquid gold to us! It was so good that we nearly ordered a second pot of it. For $7.99 this is a great way to perfect the 'Ohana breakfast experience. The French press serves about four cups of coffee. And remember that this is 100 perent Kona, not a blend like at the coffee bar. - Doug H.

Port Orleans Riverside - We just returned from a trip to the World, staying at Port Orleans Riverside. My daughter wanted to get a hair wrap at the station located behind the hotel. The price listed was $2 per inch. I should have asked before we even started what all the charges would be, but I didn't, and once her hair was wrapped I was informed that we HAD to purchase $5 worth of beads -- any other beads would be an additional $5. After all the hair is wrapped and beaded, THEN they measure the hair. What I thought was going to be maybe a $20 cost ended up being $30... I was really disappointed in the whole transaction. Make sure you ask what ALL the charges will be before you get any hair wraps! - Sharmon S.

All Resorts - Disney resort guests should take advantage of theme park and resort delivery options. Any package can be delivered to the front of the four main theme parks (and also the "back" [International Gateway] for Epcot). If you plan on staying in the park for about three hours after your purchase you can send your package -- large or small -- free of charge to Package Pickup. No more worrying about carrying that favorite souvenir on Space Mountain or Rock 'n' Roller Coaster! If you are a WDW resort guest you can have your purchases delivered directly to your resort. Packages will be sent to the main gift shop at your resort on the day after your purchase. (The resort delivery option is not available on the last day/night of your stay because packages may not arrive before you depart the resort, but you can still send your packages to the front of the park for Package Pickup.) - Rob C.

Animal Kingdom Lodge - A reader writes in about the new "Dining with Animal Specialists" at Sanaa that we reported on last week: The best way to book the new "Dining with Animal Specialists" offering is to call the Safari line for Wanyama Safari at (407) 938-4755. That gets you the Animal Kingdom Lodge Itinerary Planning Office. Calling the Kidani Front Desk will actually get you the call center, and they know almost nothing about the new offering and can't book it.

Please remember to keep your patio doors locked and secure your valuables, even when staying in the relative safety of a Disney resort. An article in the Orlando Sentinel a few days ago reported that the Orange County Sheriff's Office recently arrested two suspects trying to enter a room at Disney's Saratoga Springs Resort & Spa through a French door. There have been more than 20 cases of electronics stolen at that resort and others near by since late December. According to the article, Disney has been working closely with law enforcement throughout the investigation and has put additional security patrols in place. Disney has also encouraged its housekeeping team to ensure patio doors are locked, and literature has been left in the rooms to remind guests to lock all doors and secure valuables. - Editor Deb Koma

Please remember to keep your patio doors locked and secure your valuables, even when staying in the relative safety of a Disney resort. An article in the Orlando Sentinel a few days ago reported that the Orange County Sheriff's Office recently arrested two suspects trying to enter a room at Disney's Saratoga Springs Resort & Spa through a French door. There have been more than 20 cases of electronics stolen at that resort and others near by since late December. According to the article, Disney has been working closely with law enforcement throughout the investigation and has put additional security patrols in place. Disney has also encouraged its housekeeping team to ensure patio doors are locked, and literature has been left in the rooms to remind guests to lock all doors and secure valuables. - Editor Deb Koma

Polynesian - We recently returned from a six-night stay at the Polynesian. We stayed in the Tokelau House and found that walking to the Transportation and Ticket Center when going to Epcot was a timesaver versus taking the Resort Monorail through the Grand Floridian, Magic Kingdom then to the Transportation and Ticket Center. - Lori C.

All Resorts - Disney resorts themselves have a limited number of wheelchairs, which they will allow you to use for free for the length of your stay. I found this out when a member of my party fell and broke her ankle on property. If you go to the main desk, they'll ask you to "sign out" the wheelchair like a library book. It can be taken anywhere: your room, the parks, Disney Springs, off property. Best of all, unlike rented chairs, it doesn't need to be returned and picked up again daily. You just need to make sure it is returned before you leave. - Melody Townley

EDITOR'S NOTE: Please note, you can not check into the resort and expect a free wheelchair for your stay. The loaner chairs are for unexpected accidents as described above. If you need a wheelchair, push or electric, during your stay, AllEars recommends

http://www.buenavistascooters.com/

YACHT CLUB - Just returned from a stay at the Yacht Club resort and found that the Ale and Compass Lounge serves a continental breakfast each morning. Muffins, croissants, fruit, cereal & milk, juices, coffee and more. I stumbled upon this on my first morning and was pleased to see that I didn't have to go to the Beach Club or Boardwalk to get a quick breakfast. - Ruthie White

Animal Kingdom Lodge - We recently stayed at Jambo House in the Animal Kingdom Lodge. While there, we noticed a sign stating that all balloons had to be kept in the luggage holding room for the duration of the guest's stay. Apparently, they are concerned that balloons will find their way onto the savanna, and cause problems for the animals. You may want to reconsider purchasing a balloon, if staying at the Animal Kingdom Lodge! - Paul and Kris Munson

While Disney resorts don't have microwaves in the room, they do have at least one microwave for common use that is usually situated close to the food court. They are available 24 hours a day and can be a great money-saver. From a snack such as popcorn to soup or noodles, using the microwave to replace or supplement bought food can be a big money-saver. - Connie McGouldrick

Animal Kingdom Lodge - If you are staying at Animal Kingdom Lodge, Jambo House, I would strongly suggest considering renting a car. My husband, 4-year-old and I have just returned from a 14-night trip and found that with the completion of Kidani Village, the bus transportation picks up and drops off at Kidani FIRST. This meant that when the bus transportation arrived at Jambo House to go to the parks, it was sometimes already full (standing room only) and on the return journey from the parks we had to drive past Jambo House to drop off and collect new people at Kidani before going to Jambo House.

All Resorts - Remember that Disney Gift Cards are not honored to cover valet parking. - Nalyn Marcus