What You Need to Know About the New Quick Service Dining Process at Disney World!

We’re live exploring the newly re-opened  Magic Kingdom and Animal Kingdom all week!

Freshly Painted Cinderella Castle

We’ve taken a closer look at the temperature checks, attraction queues, and character cavalcades, and now, we’re taking a look at eating at Quick Service in the parks!

Here’s What It’s Like to Dine at Quick Service Locations in Disney World

We’ve been checking out Quick Service restaurants all over Disney World to give you an idea of the brand new dining procedures.

Quick Service Moblie Ordering Process

Sonny Eclipse was there to welcome us back!

Much like we saw at D-Luxe Burger in Disney Springs and Quick Service spots in the re-opened Disney Resorts, mobile order is STRONGLY encouraged. Only guests who wish to pay with cash or have allergies can pay at the register. In fact, most locations like Cosmic Ray’s Cosmic Cafe asked us to mobile order and wait outside until the food was ready.

Mobile Order

Using mobile order, you can select the time you’d like to pick up your food (which can be changed if needed), as well as your order. When you arrive at the restaurant, you’ll select “I’m Here. Prepare My Order” and wait for a push notification. The notification will give you a designated Pick Up Station and you will head inside to receive your food from the station.

Mobile Order

The different pick-up counters are a new addition to the mobile order procedure. Previously, all guests met at a single Mobile Order pick-up spot. Now, having multiple stations allows for guests to properly socially distance.

Mobile Order Pick-Up Stations

Your food will be ready for you, complete with drinks and silverware. Individual packets of condiments were available at condiment stations as well (this will likely vary from location to location). If you need more or are missing anything, just ask a Cast Member.

Condiment Station

At Satu’li Canteen in Animal Kingdom, the process was the same as Cosmic Ray’s. For drinks, you head to the fountain drink area where a Cast Member will take your receipt and pour the drink for you.

Satu’li Canteen

Guests can still receive free cups of water at any quick-service spot! Cups of water were already prepared and ready to give out at Satu’li Canteen.

Free Cup of Water

While ordering from Satu’li Canteen and Cosmic Ray’s was fairly smooth, Pecos Bill Tall Tale Inn and Cafe was still working out some kinks. We ordered by scanning the QR code on the sandwich board outside.

Mobile Order Sign

Our mobile order took a lot longer to prepare and the order still wasn’t quite ready when we were called. We’re hoping it will get quicker as they get used to the new procedures.

Pecos Bill Tall Tale Nachos

Outside of Pinocchio Village Haus, a Cast Member was informing guests they should Mobile Order before entering unless they required assistance.

Pinocchio Village Haus

The Milk Stand in Star Wars: Galaxy’s Edge has been reduced to only mobile ordering to reduce groups of people from crowding around the stand.

Milk Stand

Ronto Roasters in Galaxy’s Edge was asking guests to mobile order outside the restaurant. Guests can only enter to pick up their food.

Ronto Roasters

Seating and Safety Protocols

Tables inside restaurants are spaced out, with some being marked as unavailable to properly distance. We found it easy to snag a table, however, it’s always a good idea to go at “off-peak” mealtime to make sure you can find somewhere to sit.

Sonny Eclipse

As a reminder, once seated, guests are able to remove their masks and enjoy their meal. Just remember to put them back on if you get up to use the restroom or when you’re finished! Cast Members were on hand to bus tables.

Spaced Seating Sign

Starbucks Ordering Process

The process for ordering coffee at Main Street Bakery in Magic Kingdom and Creature Comforts in Animal Kingdom was smooth and quick this morning. We were allowed to enter and stand in line inside the building, but we were told to stand on the markers that separate you from other guests.

Line and Register at Main Street Bakery

After ordering, we were asked to stand on markers while we waited for our drinks. If there were no markers available, the Cast Member would have you wait for the next marker to become free.

Creature Comforts Coffee

The condiment table that held straws, napkins, and milk was cleared out. You can ask a Cast Member for any of these items.

Cleared Coffee Condiment Counter

Oga’s Cantina Experience

Oga’s Cantina in Galaxy’s Edge is basically a sit-down restaurant but it’s treated sort of like quick-service. The process is similar to what it was pre-closures. You add your name to the virtual queue and wait to be notified that your table is ready. You will check-in by scanning the QR sign outside as opposed to checking in with a Cast Member.

Less Crowded Oga’s Cantina on Opening Day

They are limiting capacity far more than they were prior to closure. You are limited to 45-minute visits and required to wear a mask when you are not drinking or eating. You are asked to not mingle around the restaurant because it is so small and it’s difficult to keep your distance from others.

Oga’s Cantina on Opening Day

Snack Carts

Snack carts also have social distancing markers to create space while waiting in line.

Snack Cart

Even small beverage carts like the Galaxy’s Edge Coke Stand had safety markers for guests to stand behind.

Coke Stand

Mr. Kamal’s was open and had two dipping sauces ready for our seasoned fries! You could choose from tandoori honey mustard and honey kimchi. Both sauces weren’t out for guests to self-serve, rather you have to ask a Cast Member and they get your some. The saffron aioli was missing from the options.

Mr. Kamals

We’re making our way through quick-service spots at all the parks to give you a better idea of the new process. Be sure to follow along with us as we inform you of the new procedures and updates as events unfold.

Want to follow along with us on our first day back to Magic Kingdom? Go here to see our updates!

What’s your favorite restaurant in Disney World? Let us know in the comments!

Join the AllEars.net Newsletter to stay on top of ALL the breaking Disney News! You'll also get access to AllEars tips, reviews, trivia, and MORE! Click here to Subscribe!

Click below to subscribe




Trending Now

Leave a Reply

Your email address will not be published. Required fields are marked *

10 Replies to “What You Need to Know About the New Quick Service Dining Process at Disney World!”

  1. Hi!! Thank you for this very informative article. Just curious if you know if things have improved with the mobile ordering and the quick service experience since then. Thanks!

  2. I am new to the mobile order. How does this work. Do you download an app for each place for ordering. The article does not talk about that. Or is this within your Disney app? Just need to understand this better.

    1. Hi Morgan, thanks for the reply. I went and did a phantom order and I see the option now. Great news for us gift card folks!! Thank You!

  3. What if you have a discount, like Tables in Wonderland? Are you not going to be able to use it because they want more people to use mobile ordering? If so, I don’t think it’s fair to those of us that pay over $100 to be able to use it. I will get in a regular queue and pay with my Magicband in order to use TiW.

  4. So, no toppings bar at Cosmic Ray’s anymore? Just packets of condiments? How easy is it to modify orders with mobile ordering (ex: no cheese on burger)?