We’re Answering Your BIGGEST Questions About Disney World’s New Reservation System and MORE!

To say that Disney World has released a lot of news over the past few weeks would be an understatement.

Magic Kingdom

From the new Disney Parks Pass reservation system, to cancelled after-hours events, and what attractions will be reopening at the parks, we’re breaking it all down in our most Frequently Asked Questions about Disney World’s reopening!

Answering Your Most FAQ About Disney World’s Reservation System and MORE!

Theme Park Reservation System

Who can use the Disney Parks Pass system?

Guests with both a park reservation AND valid admission will be able to use the Disney Parks Pass system. The system will open up on the following dates:

  • Disney Resort and “other select hotel Guests” (this includes Disney’s Swan and Dolphin, along with Disney Springs Resort hotels) who have valid theme park admission could begin making reservations on June 22nd
  • Annual Passholders without a Resort stay can make reservations beginning June 26th.
  • Any other existing ticket holders can begin making reservations June 28th.
Magic Kingdom

Click here to read MORE about the Disney Parks Pass system!

How does the Disney Park Pass system work?

Take a step by step look at just how this new system works here!

What happens if the park I want is fully booked?

In a recent CBS News article, a Disney spokesperson confirmed that “Disney will make more space available for annual pass holders and the public later this week.” Up until then, “the reservation system will show fully booked time slots for annual pass holders who try logging on before Friday.”

©Disney

We will update with more information when the system opens up to Annual Passholders later this week!

Read more about the parks that are FULLY booked from day one here!

If I have a hotel reservation, but not everyone in my party has a ticket, will I be able to make a Park Pass reservation for them?

In order to make a Park Pass reservation, each person must have their own valid ticket. Unfortunately even if a person in your part is on your resort reservation, they will not be able to book a Park Pass reservation without a valid ticket as well.

How far out can you make your park reservation at Disney World?

When the Disney Parks Pass system opens, park reservations will be available through September 26th, 2021, based on “your Resort stay and ticket eligibility or ticket eligibility window.”

©Disney

For guests that have a room-only reservation for 2021 at a Disney Resort hotel (or other select hotels), Disney has stated that you may call the Disney Reservation Center, or your travel professional, starting June 24th, 2020 to “upgrade to a vacation package with tickets” so that you may make your theme park reservations. 

Will you be able to park-hop when Disney World reopens?

When the Disney Park Pass System becomes available for booking, guests will be limited to selecting one park per day. They have confirmed that park hopping will be temporarily unavailable at reopening, due to the theme parks keeping attendance limited.

Tree of Life

Read more about Disney’s suspension of park-hopping here!

Can I get a refund for my park hopper ticket?

If you are a guest with an existing Park Hopper Option or Park Hopper Plus Option ticket, you will have several options.

  • Ticket Extension: You can use your current date-based ticket with the existing add-on by September 26, 2021, though Disney does add that this is “should the options return by that date”
  • Ticket Modification: Resort Packages with tickets may be modified or cancelled. To discuss your options, please call the Disney Reservation Center at (407) W-DISNEY or (407) 934-7639 beginning June 22nd, or contact your travel professional.
  • Ticket Cancellation: You may also cancel your ticket by calling the Disney Reservation Center at (407) 566-4985 beginning June 22nd, or contact your travel professional.
Skyliner

Disney has said they hope to bring park hopping back soon, and park hopping add-ons are currently available as part of 2021 vacation packages.

Read more about the temporary removal of Park Hopping when Disney World reopens here!

Am I able to leave a park and come back to the same one later that day?

Yes, you are! A Cast Member has confirmed with us that if you make a reservation for one park, you may leave and return to that same park later in the day.

©Disney

How will Annual Passholders be able to use the reservation system?

The Disney Park Pass system went live for Annual Passholders on June 26th. Annual Passholders without a Disney World Resort hotel reservation will be limited to making three reservations at at time. However, Annual Passholders staying at resorts with valid theme park admission can make reservations for each day of their stays.

Annual Passholder Magnet

Annual Passholders also don’t have to make all of their reservations during their stay at a resort. If you happen to be staying five days in July, you can spread your Disney Park Pass reservations out over July and August.

Cinderella Castle

While a Disney Cast Member has stated to us that you should be able to book Disney Park Passes for the length of your resort reservations and then after your stay using your three Annual Pass reservations. However, some readers have reported that they were unable to do so.

Spaceship Earth

Read more about what Annual Passholders can expect at Disney World’s reopening here!

I got my Annual Pass extended due to the closure, but it isn’t reflecting yet. Can I book a Disney Park Pass reservation during my extended period of time?

Although Disney has offered to extend Annual Passholders’ expiration dates on their passes by the time of the closure, you will not be able to book past your original expiration date if that new expiration date isn’t reflected in your account by the time you make reservations.

Mickey Shorts Theatre Fisheye 2B
Inside Mickey Shorts Theatre at Disney’s Hollywood Studios in Walt Disney World

Take a look at everything Annual Passholders need to know about the Disney Park Pass system here!

What happens if I book the wrong park? Can I modify?

At this time, Disney has said that there is no option to modify your park reservation. Instead, you will need to cancel your reservation and rebook at another park.

©Disney

Read more about how to change your Disney Park Pass reservation here!

Disney World Reopening

Will I be be able to use Virtual Queues when I’m in the parks?

Disney has announced that they will not be implementing virtual queues when the parks reopen.

Rise of the Resistance Virtual Queue

Click here for more information on how lines will work when Disney World reopens!

This will include Rise of the Resistance at Disney’s Hollywood Studios, which will not be using boarding passes, but instead a regular standby line when reopening.

 

Rise of the Resistance

Read more about how Rise of the Resistance will work when Disney World reopens here!

I’m trying to decide which park to visit. What attractions and entertainment will be available?

Ahead of their reopening, Disney World has released a FULL list of every attraction and entertainment option that will be available for their reopening.

Animal Kingdom’s Pandora

For a full list of what will be available when Disney World reopens, click here!

Is Mickey’s Not-So-Scary taking place this year?

This year’s Mickey’s Not-So-Scary Halloween Party has been cancelled. Due to Mickey’s Not-So-Scary Halloween Party featuring stage shows, parades, and fireworks, Disney has decided during this “unprecedented time” to make the decision to cancel this year’s dates altogether.

Boo-To-You Parade

Guests who currently have tickets for any Mickey’s Not-So-Scary Halloween Party dates this year will be “assisted with refunds over the coming weeks”, with some guests already receiving notification of their refunds.

Read more about the cancellation of Mickey’s Not-So-Scary Halloween Party here!

Will EPCOT’s Food and Wine Festival be happening?

Yes — with some changes! Instead of EPCOT’s International Food and Wine Festival beginning in August, EPCOT’s new “A Taste of Food and Wine Festival” will begin when the park reopens on July 15th.

2019 Epcot Food and Wine Festival

The “new” festival will be called A Taste of EPCOT International Food and Wine Festival and it’s going to be a mash-up of both the Flower and Garden and International Food and Wine Festivals.

Flower and Garden Festival Monorail 2020
EPCOT Flower and Garden Festival

The festival will reportedly be the longest that Disney has ever held, though they have not yet released an end date. The festival will feature 20 signature global booths, including favorites such as Hawaii, Hops & Barley, and Islands of the Caribbean will be returning.

Click here to read more about A Taste of Food and Wine Festival coming to EPCOT!

What is going to happen with Mickey’s Very Merry Christmas Party and Festival of the Holidays?

At this time, Disney has not made any official decision about the status of Mickey’s Very Merry Christmas Party or the EPCOT Festival of the Holidays. They have confirmed they will monitor the situation and share updates if any decisions are made.

Minnie at Mickey’s Very Merry Christmas Party

Future Trip Planning

What about for a 2021 Disney vacation?

Disney World vacation reservations for 2021 became available on June 24th, 2020. Guests are able to “view park reservation availability online prior to purchasing their tickets.”

Disney’s BoardWalk Inn

Read more about 2021 Disney World vacation bookings here!

When can you buy new park tickets for a 2020 Disney World vacation?

According to Disney, new hotel and ticket reservations for the rest of 2020 won’t be released until “later this summer”.

Tree of Life

Guests will be able to purchase new hotel packages and theme park tickets as well as make reservations for 2021 vacations starting on June 28th. However, the 2020 availability will not be announced until later this summer to guests.

You can read more about the sale of new tickets for 2020 trips here!

Can you buy park tickets for someone on a DVC reservation that does not have tickets yet?

According to Disney, as of now, Disney World will not be releasing any new 2020 tickets for sale until “later this summer”. We will continue to update when we get more specifics on what date that might entail!

Disney’s Hollywood Studios

Click here for a FULL LIST of every attraction, store, and entertainment that will be available at Disney World’s reopening here!

What big questions do you still have about Disney World’s reopening? Let us know in the comments below!

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Rachel Franko has been going to Disney Parks since she was a baby, and her love of Disney has only grown into a SLIGHT obsession since! She's been writing for AllEars since 2019 and loves sharing the magic with all the readers. When she's not writing, you can catch her heading to Disney and Universal Studios with a heart full of dreams and a backpack full of themed ears!

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25 Replies to “We’re Answering Your BIGGEST Questions About Disney World’s New Reservation System and MORE!”

  1. I’m an AP holder with a definite trip planned Labor Day weekend. I have 3 park reservations made. I low key want to ride up to Orlando this weekend and hit the parks. If there’s availability, will they allow me in?

    1. Hi Casey! Currently, they are letting Passholders make three Park Pass reservations total, plus an additional days where you have a Disney World Resort hotel reservation. You must have a Park Pass reservation to be let into the parks.

  2. Any word on whether or not Savi’s lightsaber workshop might be available by mid-August? I know it’s not on the list for availability when the parks reopen in July, but I’m holding onto hope…

  3. Hello -first, thanks for all that very clear information!!! :0)
    Second, the mask requirement is a deal breaker for me. My hotel reservations at Saratoga Springs are for November 28-December 5 so I am really holding out hope that masks will be optional by then. However, if masks are still a requirement- or even if the COVID numbers In FL are at a number that makes people uncomfortable, is there any flexibility with Disney in changing your vacation dates or even (ha) getting a refund?

  4. If an APH books a stay and uses 3 reservations for days during their stay, do they receive 3 more opportunities on Friday during the APH window to use at other times or do they need to wait until they’ve used their resort dates?

    There’s on specific date I want after our trip in early November so I need to know if I should take off a day during our resort stay or if I’m supposed to use the November resort days first before I can reserve the later date.

    But also . . . would that mean I wouldn’t be available to make reservations before my resort stay?

  5. Hi we’re travelling from the UK to visit next summer. We usually buy 14 day tickets which are activated from the first day you enter the parks. As we won’t know until October which two weeks we’ll be visiting my question is if I were to make park reservations for the last week of July and first week of August but then have to change weeks later in the year (to say first two weeks of August) will it allow us to modify the weeks?

    Thanks for all the updates they’re great 💪🏼

    1. Hi Nicky! Park reservations can be modified! At this time, only guests with tickets and hotel reservations can make them, so they are limited to the dates of their hotel reservation. However, we expect when Disney Park Pass opens to guests with just tickets, they will be able to make reservations and modify to new dates as well (subject to availability).

  6. I have a room only reservation at the end of July (2020). Do you think I will be able to buy theme park tickets?

  7. This was a terrible roll-out. This should have been done in phases. As soon as we knew our vacation was going to canceled in May and we re-booked immediately for September and now we cannot get any parks! You should only be able to book 30 days or less before your trip. Unfair advantage especially for those of who already had to miss their original booking 🙁

  8. Im trying to access the park pass reservation system this morning. Has anyone had any luck getting in and can tell me which tab to start with

  9. I have a resort reservation for December, but no park tickets. We usually buy Salute tickets from Shades of Green. Will we be able to purchase park tickets before the end of summer? Trying to figure out if we will even be able to get in a park.

    1. Hi Laura! At this time, Disney has only said that new tickets and reservations for 2020 will be available “later this summer”, so they have not yet provided a date! We would recommend speaking with them directly regarding your reservation.

      1. Disney is providing no answers. I’ve talked to them twice and all they will tell you is “later this year.” It’s kind of insane that people without room reservations at all are going to get the same shot at 2020 tickets as those of us with room reservations, but this seems to be what Disney is doing. It’s almost as if they WANT us to cancel our visits.

    1. I’m going in December and with hotel and tickets booked. I am most concerned with getting to AK on my birthday. And just want to make sure I’m in MDE on time to do this.

      1. Everything I have read from Disney’s website is that the opening of the reservations system tomorrow is just through late September. They will be opening the reservations system up 60 days before arrival for those traveling in the future (we are heading down for Thanksgiving).

  10. I have a 4-Park Magic Ticket valid from 4/26/2020 to 9/26/2020. My original room-only reservation was cancelled. Can I make a new 2021 room-only reservation on June 28th? Also, if I make park reservations for the end of April 2021, can they be changed for different days or are they set in stone?

    1. Hi Sam! While they haven’t given a specific limit, we expect that everyone in your party on your reservation will be able to be included in the park reservation!

  11. Will you be able to visit other resorts for quick service meals and to explore like the new barn at Fort Wilderness?

    1. Hi Betty! At this time, Disney has not confirmed whether that will or will not be an option, but we will let you know as soon as they do!