Tips about Resorts and Special Events

Beach Club - We will be staying at the Beach Club in August. I recently called to add some room requests. When I requested a metal crib (the deluxe resorts used to have these, as opposed to the soft-sided Pack 'n' Plays), they informed me that they are no longer providing them. My son does not sleep well in Pack 'n' Plays. He is a tall 2-1/2-year-old. We requested a roll-away and will be transferring our son to a big boy bed this summer. The metal cribs were a nice feature that the deluxe resorts provided. - Sara

All Resorts - If you have diabetes, let the cast member know that you will need a special container for used medical supplies when you check in to your hotel. After checking in at Boardwalk, within 10 minutes housekeeping was at our door with a small haz-mat container. One less thing to worry about! - Judy Peek

Wilderness Lodge - We are staying at Wilderness Lodge and have a room overlooking the pool area. We also have a couple of kids and tired grownups who like to nap during the afternoon. Unfortunately, Wilderness Lodge has a daily pool party blasting loud music, so be aware and request a garden view if this will be a problem for you. Luckily, we have our sound machine to help drown out the noise, but I wish I had known this. I might have stayed elsewhere. - Melanie Drake

EDITOR'S NOTE: The main pools at many Disney resorts feature similar afternoon parties and poolside activities, which tend to be quite noisy.

Pop Century - We arrived at Pop Century before our room was ready. We were hot, tired and in need of a shower before hitting the parks, but had several hours before our room was available. On a whim, we checked around by the pool and found that there is a restroom with showers and changing facilities at each pool in Pop. So we got our suits and toiletries out of the car, had a quick swim and then the shower we so needed, and were still off to the parks two hours earlier than if we had waited for our room! - Becky Hecker

Polynesian Resort - In late August we had a character breakfast planned at 'Ohana. When our server greeted us and offered juice and coffee, on a whim I asked about getting a French press of 100 percent Kona coffee, which they serve over at Kona Cafe. The server had never served one herself, but was happy to oblige our request! The coffee was the same price as next door, $7.99 for the pot, and worth every penny. After enduring Nescafe for more than a week, the fresh Kona coffee was like liquid gold to us! It was so good that we nearly ordered a second pot of it. For $7.99 this is a great way to perfect the 'Ohana breakfast experience. The French press serves about four cups of coffee. And remember that this is 100 perent Kona, not a blend like at the coffee bar. - Doug H.

Port Orleans Riverside - We just returned from a trip to the World, staying at Port Orleans Riverside. My daughter wanted to get a hair wrap at the station located behind the hotel. The price listed was $2 per inch. I should have asked before we even started what all the charges would be, but I didn't, and once her hair was wrapped I was informed that we HAD to purchase $5 worth of beads -- any other beads would be an additional $5. After all the hair is wrapped and beaded, THEN they measure the hair. What I thought was going to be maybe a $20 cost ended up being $30... I was really disappointed in the whole transaction. Make sure you ask what ALL the charges will be before you get any hair wraps! - Sharmon S.

HALLOWEEN - Now that we are into the Halloween season, all the costumes in the shops at Disney have had their tags changed. Little girl princess dresses that used to be under $45 are now $64.95. I did not look at the pirate jackets, but I remember last year they went up more than $15. I would recommend buying a new one from a store at home before you come to the parks. - Vanessa

All Resorts - Disney resort guests should take advantage of theme park and resort delivery options. Any package can be delivered to the front of the four main theme parks (and also the "back" [International Gateway] for Epcot). If you plan on staying in the park for about three hours after your purchase you can send your package -- large or small -- free of charge to Package Pickup. No more worrying about carrying that favorite souvenir on Space Mountain or Rock 'n' Roller Coaster! If you are a WDW resort guest you can have your purchases delivered directly to your resort. Packages will be sent to the main gift shop at your resort on the day after your purchase. (The resort delivery option is not available on the last day/night of your stay because packages may not arrive before you depart the resort, but you can still send your packages to the front of the park for Package Pickup.) - Rob C.

Animal Kingdom Lodge - A reader writes in about the new "Dining with Animal Specialists" at Sanaa that we reported on last week: The best way to book the new "Dining with Animal Specialists" offering is to call the Safari line for Wanyama Safari at (407) 938-4755. That gets you the Animal Kingdom Lodge Itinerary Planning Office. Calling the Kidani Front Desk will actually get you the call center, and they know almost nothing about the new offering and can't book it.

Please remember to keep your patio doors locked and secure your valuables, even when staying in the relative safety of a Disney resort. An article in the Orlando Sentinel a few days ago reported that the Orange County Sheriff's Office recently arrested two suspects trying to enter a room at Disney's Saratoga Springs Resort & Spa through a French door. There have been more than 20 cases of electronics stolen at that resort and others near by since late December. According to the article, Disney has been working closely with law enforcement throughout the investigation and has put additional security patrols in place. Disney has also encouraged its housekeeping team to ensure patio doors are locked, and literature has been left in the rooms to remind guests to lock all doors and secure valuables. - Editor Deb Koma

Please remember to keep your patio doors locked and secure your valuables, even when staying in the relative safety of a Disney resort. An article in the Orlando Sentinel a few days ago reported that the Orange County Sheriff's Office recently arrested two suspects trying to enter a room at Disney's Saratoga Springs Resort & Spa through a French door. There have been more than 20 cases of electronics stolen at that resort and others near by since late December. According to the article, Disney has been working closely with law enforcement throughout the investigation and has put additional security patrols in place. Disney has also encouraged its housekeeping team to ensure patio doors are locked, and literature has been left in the rooms to remind guests to lock all doors and secure valuables. - Editor Deb Koma

This is for brides-to-be who are interested in planning their wedding at Walt Disney World, but who are not into the traditional Disney Wedding Pavilion: be aware that there are unique sites available for your ceremony and reception. When we mentioned to our Disney wedding planner that Animal Kingdom was our favorite theme park, she told us about a wonderful site in Harambe. Our daughter and son-in-law had a truly magical outdoor wedding ceremony in the candlelit Tamu Tamu courtyard with a fabulous dessert reception to follow at Tusker House. - Debbie Gneshin

Did you know that you can use the Disney Dining Plan for Candlelight Processional Guaranteed Seating? We used two dining credits for our meal, but this also included a reserved viewing area for the holiday version of IllumiNations in the Showcase Plaza. Excellent views. I don't think many people were aware of this, as the area was not at all crowded. - Cindy Lopiano

Food & Wine Festival - Just wanted to add that if you miss the Welcome Center, the Festival passports can usually be found at any of the DVC kiosks throughout the World Showcase. - Mary W.

Food & Wine Festival - Please note that the food and wine vendors for Epcot's Food and Wine Festival close at 9 p.m. every night. We decided to go to Epcot during the evening Extra Magic Hours so we would have more time and hopefully smaller crowds to eat and drink around the world. We arrived at 8 p.m. to start and only made it to 3-4 vendors before all started closing.