Tips about My Disney Experience and Resorts

The My Disney Experience app now can show you where the pressed penny machines are located. Launch the app, click on the magnifying glass at the top to search. Type in: coin press. The map will now show you all the coin press machines in Walt Disney World. - Jean

Remember to ask for fragrance-free products in your hotel room if you are sensitive or have allergies. I don't know whether it was because I specified no fragranced cleaning products in our DVC villa or if Disney has switched across the board, but we had two boxes of "free and clear" laundry detergent available for our washer at Saratoga Springs during our New Year's trip. It was a very welcome touch. - Cheryl Howe

My family and I just returned from a fantastic trip, staying at Beach Club for the first time and loved it! Wanted to share this tip: If you want a patio or full balcony, be sure request it when booking and through the online check-in system. Many second-floor balconies are standing room only. We were fortunate enough to have a full balcony and Epcot right outside our door. - Colleen Ziemkiewicz

We rode Buzz Lightyear's Space Ranger Spin and realized later that our pictures did not appear on our Memory Maker/PhotoPass account. We had MagicBands so we visited the PhotoPass shop at the front of the park. They asked what date and approximately what time we rode the ride and proceeded to look for our pictures. They found them and were able to add them to our account. They told us that some of the older rides don't always automatically pick up on the magic bands for the pictures. The next time we rode, we tapped our MagicBands on the button below the picture to make sure that it was added... but beware, there are two buttons (one for the top picture and one for the bottom). If you tap the wrong button, you end up with someone else's picture (as we did the second time we rode it)! We ended up back in the PhotoPass line to get our picture added again. I recommend always tapping your magic band on the rides... better to have two copies than none and it can save you some time in having to look for your pictures later. - Melinda

Most TVs in the hotels have an HDMI port. This means you can connect your HDMI-ready laptop to them if you have the proper cable. This is nice for end of the day unwinding if your little one needs a favorite movie or some such to go to sleep. - Mike Layman

I found out last week that distilled water is available to purchase upon request at the Everything Pop food court (at Pop Century Resort). Distilled water is important to the many guests who use CPAP machines. It was as easy as going to one of the cashiers at the Everything Pop food court and requesting it. They keep it stocked in the back. I'm guessing many/all of the Disney Resorts carry it, too. Next visit I won't have to pack small bottles of distilled water in my luggage! Thanks, Disney! - Catherine Ryan

I read Barbara's dilemma about using MagicBands with less flexible wrists. Even though I have flexible wrists, I have found it much easier to fasten the band so that the Mickey head is on the inside of my wrist. This technique causes much less contortion than having to flip your wrist over for kiosks and other point of sale areas. - Michelle B. (and several others) reply with a tip in response to an item in last week's newsletter

To save battery life on your phone, take a screen shot of your My Disney Experience page that has your FastPass+ times on it and use it as your lock screen. This will help you save time and battery life, since you don't have to keep opening up the app to check your Fast Pass+ times. - Keith K.

I found out during our last trip to WDW that being older can be a disadvantage with the new wristbands. My wrist doesn't bend all that well and I had difficulty using the MagicBand to enter the parks or to open room doors. Each time, the cast member at the park entry would take my arm and force my wrist to bend to make the band work. They didn't want me to take off the wristband, which is what I had to do to open the hotel room door. My advice is be prepared if your joints aren't flexible. - Barbara

EDITOR'S NOTE: For those like Barbara with less flexible wrist joints, or for anyone who would prefer not to use a MagicBand: Disney will provide you with a plastic RF card for admission/room entry instead of a MagicBand. Simply request it at your Disney Resort hotel. Read more on our MagicBands page.

In mid-April 2014, my wife and I bought annual passes for Walt Disney World. These were linked to our MagicBands. I had previously linked a 10-day non-expiring hopper pass to my band. We visited WDW several times after that. When trying to enter a park on our most recent trip, I was surprised to find that the nine days left on my park-hopper were gone. A cast member at Guest Relations assured me the hopper was used up, so I bought a one-day hopper. Later in the day it occurred to me that maybe my park-hopper pass had been used before the annual pass. A cast member was able to see every day we were in the parks for the past few years, and yes -- the system had mistakenly used up my hopper before using the annual pass. It took a while to work out a solution. Disney could not replace my nine days remaining on the non-expiring hopper as that option is discontinued. They gave me three, three-day expiring park hopper passes to be activated on future visits. My warning: Be sure to unlink your non-expiring hopper passes if you decide to purchase an annual pass. - Carl

If you have planned multiple trips to Walt Disney World with tickets linked to your My Disney Experience account, be sure when you check in that the CORRECT ticket is linked to that stay. For example, I bought a 1-day ticket to use in November after a Disney cruise, but before that I had booked a 7-night package with tickets in June. Both were linked to my account. (It asks you who the ticket is for when you buy it online at disneyworld.com.) When I went in June, my 1-day ticket was used inadvertently, and then 6 days were used from my ticket that came with my package. I discovered this when I went to use that 1-day ticket in November. Of course, the 7th day from my package ticket had expired, since more than 14 days had passed, so I had to buy ANOTHER 1-day ticket to use for November. WDW told me to make sure when checking in to specify which ticket you want to use for your MagicBand. I guess it's not obvious you would want to use a 7-day ticket for a 7-day stay. If you make multiple trips to WDW a year like me, you may run into this trouble. - Jill Benicewicz

If you want to purchase a limited edition or limited release MagicBand (e.g. Frozen-themed), please note that you must have the ticket or annual pass with you to link it. It cannot be linked at a later date. On a recent weekend trip, my husband and I tried to buy one for our son for Christmas and were told that they cannot link the limited editions/releases later, only solid colors can be linked at another time. I just wanted to let everyone know so they don't make any promises or special trips like we did. - Tami Nutt

We had a great time using the new Disney app on our phones and used it often to book last minute ADRs. Something we noticed halfway through the holiday is that the Disney app and the Disney website often offered different dining options and times to each other. For example we were able to make last-minute Chef Mickey ADRs on the app that were listed as being unavailable on the website. Other times we were offered more convenient times on the website that weren't listed on the app. So if you are after a particular time or a particular place, it's worth checking both the app and the actual Disney webpage to see if what you want is available. By doing this I was able to get all the times we wanted even at difficult places to book like 'Ohana and Tusker House, and even Be our Guest. It's worth not giving up looking for those important ADRs even once you are there. - Sophie Galloway

We recently visited Fort Wilderness for the Campfire Sing-a-long. We headed over early, and were surprised to find that they were playing games and Chip and Dale were there. My daughter was able to play with Chip for more than five minutes all by herself. She was in love! - Robin Tater

At many of the Disney Resort rooms the drapes don't always come together enough to ensure privacy, especially the ones that are right next to the entrance door or the ones on corner rooms. I always bring along a couple of clothespins to clip them together at night. Then I can use them to hang up wet bathing suits on the line over the tub, too. - Marlene Culver