Tips about Disney Springs and Epcot

There are two full service Guest Relations locations in Disney Springs. They handle all the same transactions as the Guest Relations locations at the theme parks but the DTD locations are always less crowded. The Guest Relations offices at DTD are located in the Marketplace and in West Side.

The Marketplace location is between the Team Mickey shop and the Ghirardelli shop towards the Rainforest Cafe end of the Marketplace. This is a walk-up counter located indoors between the two stores.

The West Side location is on the outside left the Disney Quest building. - Jack Marshall

My tip is to make sure you remember where you park your car. One time we were at Disney Springs at night and didn't pay attention in which lot we had parked. When we came back to the lot, we exited through a different pathway. It was raining and we looked up and down the aisles, finally contacting security. Luckily, I had written down the rental car company, make and model and license plate number. Then the security guard said to go to the office to call the car rental agency and that's when we noticed another lot, with our rental car in it. Even though our kids were young, they still remember this story to this day. Now we always write down the lot number and section or which store we park near. - pletschdoc

The second day of our trip we woke up early and got the bus to Disney Springs Marketplace. The shopping there was great and since the stores were just opening in Once Upon a Toy the ladies let my boys turn on the train and be the conductors for the day... We had a great time sitting by the water and watching the lizards sun themselves. Then since we were staying at Port Orleans Riverside we got the ferry back to our hotel. It was very nice and relaxing. Truly one of my favorite moments at Disney. - Jennifer Clark

The LEGO store is a must visit! Kids will love the chance to play with LEGOs and the LEGO statues are a must-see (including a dragon statue actually in the lake!). If you see an item you want to buy, consider checking its availability online. One member of my party was swayed to buy a LEGO chess set after realizing it was unavailable online, even on the LEGO website. Also, LEGO enthusiasts (or people who lose LEGO pieces) will love the ability to buy individual LEGO pieces and create personalized LEGO people. On another note, when you buy a personalized light saber at "Once Upon a Toy," you get a free Sith or Rebellion pin at checkout. But if you want one or the other, be sure to ask. My cashier gave me a choice, but two other cashiers just gave my friends pins without offering a choice. - Tammy Ivins

Epcot - For anyone with ties to General Motors, make sure to take advantage of the GM suite at Test Track. There is a great lounge with a huge window overlooking the park and you can get free drinks while you relax. You can also bypass the line and get right on the ride (better than Fastpass). You just need to present the appropriate GM identification card. - Shan Haase

Epcot - For anyone with ties to General Motors, make sure to take advantage of the GM suite at Test Track. There is a great lounge with a huge window overlooking the park and you can get free drinks while you relax. You can also bypass the line and get right on the ride (better than Fastpass). You just need to present the appropriate GM identification card. - Shan Haase

Be sure to get those Mr. Potato Head parts at Once Upon a Toy in Disney Springs. When you get back home, they are great to stick into smaller-sized pumpkins to make some special Disney Halloween pumpkins. - mikejody

ALL PARKS - As you are waiting in line, a great way to spend the time is to play what we call the Disney Alphabet Game. Start with the letter "A" and the first person has to name a Disney character that starts with the letter "A," like Ariel. The next person has to name a character whose name starts with the letter "B," such as Br'er Rabbit, and so on. Once you reach "Z" start over back at "A" but you can't use the same character twice. If you need a hint for "X", there is a Buzz Lightyear character named XR. It's fun for kids and adults. We played while waiting for Fantasmic! and had everyone around us shouting out suggestions within a few minutes. - Chris in Iowa

ALL PARKS - I am from Colorado where we are on Mountain Time. In addition to feeling like it is two hours earlier when we are in Florida, we let our kids stay up later on vacation. This works out really well for Extra Magic Evening Hours. We were recently at the Magic Kingdom where the Extra Magic Evening Hours were from 9 p.m. to midnight. For us, it felt like 7 to 10 p.m. During that time, we went on all the kiddie rides with our 3- and 4-year olds with absolutely no lines! We were able to save the hot afternoons for the pool rather than waiting in lines. - Laura Moos

ALL PARKS - I am from Colorado where we are on Mountain Time. In addition to feeling like it is two hours earlier when we are in Florida, we let our kids stay up later on vacation. This works out really well for Extra Magic Evening Hours. We were recently at the Magic Kingdom where the Extra Magic Evening Hours were from 9 p.m. to midnight. For us, it felt like 7 to 10 p.m. During that time, we went on all the kiddie rides with our 3- and 4-year olds with absolutely no lines! We were able to save the hot afternoons for the pool rather than waiting in lines. - Laura Moos

Magic Kingdom and Epcot - My family and I just got back from Disney on June 8. We had a great time, but something I found very useful was that when we got to the park (around 11 a.m. -- we let the kids sleep in since we were at the park late the night before) the line for the monorail and ferryboat to Magic Kingdom was backed up to the ticket booths! So instead of wasting 30-45 minutes waiting to get on the monorail, we hopped over to Epcot since there was no line at all. We had 1:00 p.m. reservations at Crystal Palace at Magic Kingdom, but we had enough time to see Turtle Talk with Crush (kids loved it!) and take a family shot in front of Spaceship Earth. This is definitely worth doing instead of standing on line. - Pamela Matzner

Magic Kingdom and Epcot - My family and I just got back from Disney on June 8. We had a great time, but something I found very useful was that when we got to the park (around 11 a.m. -- we let the kids sleep in since we were at the park late the night before) the line for the monorail and ferryboat to Magic Kingdom was backed up to the ticket booths! So instead of wasting 30-45 minutes waiting to get on the monorail, we hopped over to Epcot since there was no line at all. We had 1:00 p.m. reservations at Crystal Palace at Magic Kingdom, but we had enough time to see Turtle Talk with Crush (kids loved it!) and take a family shot in front of Spaceship Earth. This is definitely worth doing instead of standing on line. - Pamela Matzner

ALL PARKS - I have been to Disney many times and always carry a bag of some sort with me for sunscreen, wallets, camera, ponchos, and other things of that nature. I found that a clear backpack will get you through the line at the security checkpoint quicker than it normally takes. Since security can see through the backpack they normally do not have to open it up. If you are worried about everyone seeing what you have in the clear backpack, than all you have to do is take a hand towel and pull it out before the security check point and, once through, place it in the backpack so that everything that you have cannot be easily seen. It also helps if you get a little wet and need to dry off. - Kelly Henrichsen

ALL PARKS - We put small inexpensive inflatable bath pillows (about $.79 to $1.50 at most drugstores) in our parkpacks. When we go to see a show on a hard wooden or steel bench, or are stuck with only a concrete curbside seat to view the parade, we take out our pillows, blow them up, and voila -- a nice soft cushie for our tushie! - Michele Abbamondi

Epcot - I just wanted to let people with younger children know that Epcot is a great place to go with the younger set. My friends avoid this park with smaller kids thinking that it's over their heads! We went in January and found that to be completely untrue. In fact, that was our 5-year-old's favorite park! We found tons of characters that had hardly any lines, and both our kids (the other one is age 2) loved the countries' Kidcot stations. They loved having a mission to get to every station, and enjoyed all the sights and experiences along the way! - Janelle Kreiling