NEWS! Universal Orlando is Updating Their Face Covering Policy

Universal Orlando has officially reopened.

Molly with Thing One and Thing Two

While we’ve experienced wearing face masks in theme parks (and even losing our mask in Universal) many guests have different circumstances regarding their abilities to wear face coverings.

According to Attractions Magazine, Universal Orlando has updated its health and safety policies that guests who have disabilities that prevent them from wearing face coverings will be required to wear face shields instead.

Baby Raptor Encounter

Upon arrival to the parks, guests will be required to receive a white checkered wristband from Guest Services so they are able to use the alternate face coverings. However, face shields won’t be able to be used on every attraction in the parks, so guests with disabilities will still have to change into a regular face covering to ride them instead.

Hotel Temperature Check Wristband

Read more about Universal Orlando’s health and safety procedures here!

Universal will provide information about which attractions will require guests to change face coverings and more information that pertains to their individual situations when they visit Guest Services. Additionally, Universal also implements several URest Areas, where guests are able to remove their face coverings while maintaining proper physical distancing.

Hogwarts Express On Ride

We will keep you updated on any more changes to Universal Orlando’s health and safety procedures!

These are the biggest surprises we encountered at Universal Orlando’s reopening!

Have you been back to Universal yet? Let us know in the comments below!

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Rachel Franko has been going to Disney Parks since she was a baby, and her love of Disney has only grown into a SLIGHT obsession since! She's been writing for AllEars since 2019 and loves sharing the magic with all the readers. When she's not writing, you can catch her heading to Disney and Universal Studios with a heart full of dreams and a backpack full of themed ears!

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6 Replies to “NEWS! Universal Orlando is Updating Their Face Covering Policy”

  1. My family just spent a couple of days at Universal since they’ve reopened, and it was much better than expected. The staff was incredibly nice and we felt very safe with all of the precautions they’ve taken. Riding the more intense rides wasn’t a huge issue either, even with face masks. We only saw one guest get very upset when a staff member politely asked them to put their mask on correctly. They even have testing areas that are shaded where you can remove your mask and cool down (which was greatly needed with the increased humidity in the past couple of days). They virtual line experience for some of the popular rides was great. I honestly wish they would do that all the time when a new ride is opened. There was sanitizer everywhere (especially before and after the rides). Overall, we were very pleased with how well everything was during our two days at the park!

  2. I have gone back to Universal since the reopening. I think they are doing a fantastic job. I felt very safe. Wearing a mask is not the most comfortable thing, but it’s required and I respect the rule.

  3. We took our children and grand children to Universal last week. Kudos!!! We felt very safe and were not at all worried. All guests and staff wore masks. Even the kids. Every person got hand sanitizer prior to entering a ride and the staff were there to wipe each seat down when the ride was over Plastic bags were handed out on the water rides for your mask’s protection. The restaurants all practiced social distancing and wait staff wore masks. Great job, Universal!!! Keep it up!

  4. We just spent the last few days Are Universal during the hottest days this year so far. Universal has done a fantastic job with the social distance and keeping everything very clean. I watched the workers multiple times reaching out to people not wearing the masks correctly. They did it in a nice professional manner and was great to see they corrected the people. We only saw very limited people in 4 days not observing the mask rules. It was the same for city walk. We felt very comfortable and safe with all there new measures in place.

  5. This new policy change is great for people who have disabilities in regards to breathing and facemask, but still there are people who are unable to wear a facemask or a Facesheild, mainly people with sensory issues like many with autism for example. Luckily we did not have a trip planned for universal studios yet, but I do feel bad for those who have passes and are unable to wear neither a facemask or Facesheild due to their developmental disability.

  6. I have year passes for the first time, for me and my daughter. I know universal is now open but i do not believe that the dates our passes are good for should start back up until each individual person uses their pass again. It should be back effective when people feel comfortable going . The passes were very expensive but i along with many others have reasons why it is not safe to go. I work at a doctors office and cannot afford to get a co-worker sick with it or a patient and i have enough medical issues already. I think that universal would make more money if they extended it from the time they closed to the time each passholder went back (i am sure the computer can tell that) because by me not using them i am not spending money in the park. When i gonto the park i spend money.