NEWS: Disney Cruise Line Announces Updated Refund Policy for Guests With Recently Cancelled Reservations

As the world continues to react to the global health crisis, the cruise line industry has experienced an unprecedented amount of cancelled departures. Disney Cruise Line has responded by continuously communicating with guests with upcoming sailings on their options when it comes to modifying or cancelling their bookings.

Disney Wonder ©Disney

A new update was provided today by Disney Cruise Line in regards to future Disney Dream, Disney Fantasy, and Disney Magic sailings. The update also includes a special offer that impacted guests may take advantage of in future bookings.

Disney is reaching out to guests with bookings on the Disney Dream and Disney Fantasy which were scheduled to depart between May 17th, 2020 and June 18th, 2020. Disney is also reaching out to guests with bookings on the Disney Magic, which were scheduled to depart between June 7th, 2020 and July 2nd, 2020. As a safety precaution, Disney has cancelled these sailings.

Disney Dream

Up until now, Disney’s policy for their cancelled sailing was for those affected to receive a 125% cruise credit for “a future cruise within 15 months of their original sail date” or, alternatively, a full refund.

For guests that chose to move their reservations for the previously mentioned sailings prior to their official cancellations, Disney has extended their additions 25% cruise credit policy to all guests that were originally scheduled to sail on the Disney Dream and Disney Fantasy between May 17th, 2020 and June 18th, 2020, or the Disney Magic between June 7th, 2020 and July 2nd, 2020.