Disney World Releases an Additional Survey About the Disney Park Pass Reservation System

Everything’s coming up Disney, folks! Last week the Disney Resorts have reopened, and the theme parks of Disney World will be welcoming guests again in July.

BoardWalk Inn

With the safety of guests and Cast Members in mind, Disney has put new health and safety measures in place. One of these aspects is theme park capacity in order to follow distancing protocols. As Disney World keeps up its new guidelines, the parks have put the Disney Park Pass reservation system in place.

While Disney has reached out to guests who have stayed at the Disney Resorts since they’ve reopened, Disney World is also asking for people’s opinions on the new Disney Park Pass system.

Magic Kingdom

While the Disney Park Pass system has now gone live for resort guests, Annual Passholders, and regular ticket holders, it has had a few problems along the way. But, Disney is looking to smooth out any issues that guests have encountered by sending out the survey to everyone for their honest opinions.

Passholder Magnet

The survey asks about where guests live and if they were over 18 years old in order to participate in the survey, while also confirming that we had made upcoming reservations to the parks.

Disney Park Pass Survey

Although we’ve made multiple park reservation this week, we were only asked about a recent park pass that was fairly easy to make. Disney then went on to ask about how our experience had been making park passes. However, we’ve had varying luck with the system this week with errors lasting for hours at a time.

Disney Park Pass Survey

Although Disney fixed some of their problems with the reservation system, the survey also wanted to know about guests’ feelings about park experiences, difficult situations in the parks, wait times, crowds, and other important vacation details.

Disney Park Pass Survey

Since Disney World has put out a Health Acknowledgement and a “Know Before You Go” campaign, the marketing team has been targeting guests’ own perceptions in order to figure out the best ways to advertise to families visiting.

Disney Park Pass Survey

As many people have varying feelings about the parks opening again, they are trying to take everyone’s thoughts into consideration as they move forward with promotion with Disney World’s reopening.

Disney Park Pass Survey

In order to keep up with the different guests that have used the Disney Park Pass system, Disney also asked if their upcoming trip was their first, the date of the guest’s last trip (if they had been before), and how many times they’ve been to the parks since the original 1971 opening date.

Disney Park Pass Survey

Towards the end of the survey, Disney confirmed (again) that we had an upcoming resort reservation…

Disney Park Pass Survey

…and asked a few personal questions like income, ages of the people in the party, and more.

Disney Park Pass Survey

While there might be different feelings about the parks, Disney is doing everything they can to listen and take guests’ thoughts into consideration. We’re curious to see how Disney World’s upcoming reopening may be affected by these surveys. We’ll make sure to keep you updated on any modifications that Disney makes!

Read about the options for guests with Park-Hopper tickets here!

What have your experiences been with the Disney Park Pass system? Let us know in the comments below!

Rachel Franko has been going to Disney Parks since she was a baby, and her love of Disney has only grown into a SLIGHT obsession since! She's been writing for AllEars since 2019 and loves sharing the magic with all the readers. When she's not writing, you can catch her heading to Disney and Universal Studios with a heart full of dreams and a backpack full of themed ears!

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2 Replies to “Disney World Releases an Additional Survey About the Disney Park Pass Reservation System”

  1. I was one of the guests that got one of theses surveys in reference to our trip in September 2021, keep in mind 2021. Just a side note, for two parks we got late morning arrival times. Earlier entry times must be taken already. So disappointing! I figure by then the lines will be long. I think this system will result in lesser enjoyment and less of an experience for the money. I can only hope this Pass system will be gone by then.