Basic Resort Information

Planning a Walt Disney World vacation that includes a Disney Resort stay can be a lot of fun… and a lot of stress. We’re taking a look at some basics of booking and staying in Walt Disney World Resort hotel.

Contemporary Resort Main Concourse

Making Reservations at a Disney Resort

Why should I choose a Disney resort? What benefits would I get?

Disney resort guests are entitled to many benefits, including:

  • Guaranteed admission to the parks (assuming you purchased park admission), even on the busiest of days when they start turning others away at the gates — with one exception. When the parks are at their highest level of attendance, they may be closed to everyone not already inside the park.
  • Disney “magic” and service 24 hours a day. Many people say that the level of service, cleanliness, and security at the Disney hotels makes them worth the extra expense.
  • A MagicBand with their stay which can be used as your park admission ticket, your room key, charging for purchases, and charging for Disney Dining Plan entitlements.
Fantasia MagicBand
  • Free purchases delivered directly to their resorts (allow at least 24 hours for delivery).
  • Priority golf reservations up to 60 days prior to arrival.
  • Free parking at the theme parks.
  • Unlimited free use of Walt Disney World transportation.
  • The option of keeping pets overnight in Best Friends Pet Care kennel (for an additional fee) or in their rooms at pet-friendly Resorts.
  • Wake-up calls from a Disney character.
  • Access to Disney’s closed-circuit television information channels, plus the Disney Channel, ESPN, and others.
  • Free wheelchairs from the resort for use at your resort for the length of your stay, based on availability. Deposit is required.
  • The option to purchase Rapid Fill Mugs that can be refilled at the resort (or at any resorts they might visit).
Resort Holiday Mugs with Handles 2019
  • Access to Extra Magic Hours, a program that allows you to visit a particular theme park on a designated day beyond regularly scheduled operating hours: either one hour in the morning or 2-3 hours in the evening.
  • Disney’s Magical Express,free transportation from/to Orlando International Airport to your Disney Resort.
  • Proximity to the parks and attractions. None of the off-site hotels are as close to the Disney attractions as the Disney Resorts.

How do I choose the resort that’s right for me and my family?

There are five main criteria you should think about when selecting a Walt Disney World Resort hotel. They are:

  • How much do you want to spend?
  • What activities and recreation will you want to participate in?
  • How many people are in your party and what are their ages?
  • What amenities do you want? (A gym? Table service restaurants? A hair salon? A whirlpool? A full kitchen? Tennis courts?)
  • Do you want to be close to a particular park or area?

Each resort has its own unique ambiance and amenities. During the so-called Value Season, rooms can range from $112 a night (plus tax) at a Value Resort to $417 a night (plus tax) or more for basic accommodations at the least expensive Deluxe Resorts. Villas and suites are typically more expensive. (Note: these prices were accurate as of 5/2020.)

Value Resorts remain your best financial bet on a budget.

You can watch free planning videos from Disney Parks here and browse AllEars’ main accommodations page here.

How do I make reservations at a Disney resort?

You have several options. Choose the one that works best for you, knowing that you can always call or chat online with an official Disney reservations representative.

  • Call Disney Reservations at 1-407-W-DISNEY (934-7639). Hours are from 7AM to 11PM EST seven days a week.
  • Have a travel agent make resort reservations through Disney. AllEars® recommends MouseFanTravel.com.
  • Visit the Walt Disney World website and make resort reservations online. The online reservation system is available 24/7.
  • Chat with a Disney reservations cast member online at DisneyWorld.com.
  • Log into your My Disney Experience account and reserve a room (or book a package) on the app.

Is there a deposit required to hold a room?

If you book your Disney Resort or vacation package online or on the My Disney Experience app, you will need to pay a $200 deposit upon booking.

If you book by calling Disney reservations, you have a three-day window to make your $200 deposit.

What if I have to cancel my trip? Will I lose my deposit?

This varies according to the kind of package you have booked (if any) and how far in advance you are canceling. Be sure to ask about the cancellation policy when you make your reservation or read the fine print!

Generally speaking, if you have a room only and cancel no less than five days prior to your intended arrival you will receive a full refund. After five days, your refund is at the discretion of the resort and might be prorated.

If you have booked a package, you must pay in full by 45 days prior to the start of your vacation. If you cancel by 45 days out, you can get a full refund of payments and the deposit.

How far in advance should I make reservations?

As soon as you have decided on dates for your trip, make your reservations. Disney Resort rooms book quickly, so the earlier you inquire, the more likely it is that you will get the room and resort you desire.

If you use a great vacation planner, like someone from MouseFanTravel.com, once you have a reservation they will keep an eye out for announced discounts and will apply them to your reservation.

What if everything is booked for the time I want to go?

Keep checking, every day if necessary, until something opens up. People cancel rooms all the time, so don’t give up. Disney releases canceled rooms at 8AM EST, so if you’re west of the Mississippi you’ll have to get up really early to catch a canceled room, but you’ll probably be glad you did.

I’d like to have adjoining rooms on the first floor. How do I make this request?

At the time you make your reservation be sure to make all your requests known to the reservations agent or add them to your reservation in My Disney Experience. This is the time to request particulars like adjoining rooms, balconies, first floor, etc.

If you use the online check-in feature on My Disney Experience, you will be able to note room requests there as well.

Note: Disney World will not guarantee you any of your requests, but they do make every effort to accommodate your needs.

Art of Animation

Checking In/Out

Is pre-arrival  or online check-in available?

Walt Disney World encourages online check-in. During the Online Check-in process you will need to provide the same information you do during in person check-in: name, room requests, address, phone number, credit card etc. For more information visit our Online Check-in Page!

For Disney Vacation Club members, your resort reservation number should be in your My Disney Experience account and if not, add it. Then you can pre-check-in, too.

What time can I check-in?

All resorts offer an early check-in time of 6AM, at which time you can go to the front desk and check-in (if you opted not to check in online). You will be able to provide your information, receive your Magic Band (if you didn’t already get yours by mail), ask questions, and set up charging privileges — but don’t expect your room to be ready though until the official check-in time.

Official check-in times are 4PM for Disney Vacation Club deluxe villas and 3PM for all other resorts. Your room should be ready by this official check-in time. Rooms can be ready before this time, but they are not guaranteed.

If you check-in online, you will receive a text and/or an email with your room information when it is ready. This information should also include an online map so that you can skip the front desk altogether. This is called the Mobile Room Ready Notification Service.

What can I expect at check-in?

If you opt to check in at the front desk of your resort, a cast member will check the computer for your reservation or scan your MagicBand to see what type of room and package you have. You will be asked for a credit card number to keep on file (if you wish to have charge privileges). The resorts will probably charge your card at check-in for the entire room bill. You’ll receive a map with your room marked on it. If you request celebration buttons, you might be able to get those at this time, too.

French Quarter Front Desk

What if our room isn’t ready when we arrive?

You can leave your luggage at the bell stand,and bell services will deliver it to your room later. (If you use Disney’s Magical Express to arrive, they’ll handle your bags for you.) You are then free to go explore the parks or the rest of Walt Disney World. Use the Mobile Room Ready Notification so you’ll know when your room is ready.

Once your room is ready, use your MagicBand to enter your room at your leisure. Ask to have your bags brought to your room at this time (if they have not already been delivered).

It’s a good idea to pack a small bag with a change of clothes so that you don’t have to rummage through your luggage before the bell services team stores it. This is especially helpful when you are going from one climate to the next. Packing shorts and/or swimwear will help you relax until your room is ready.

Tip: Some of our favorite arrival day things to do include swimming and relaxing at our resort or heading to Disney Springs for some great eats, entertainment, and shopping!

Check out is at 11AM. What if my plane doesn’t leave until much later?

Check out and leave your luggage at the bell stand, then go enjoy the parks, water parks, or Disney Springs until it’s time to leave. You can claim your luggage upon your return to the resort. If your park passes have run out, visit the other Disney resort areas or Disney Springs. If the resort is not full, you may be able to request late check-out the morning you leave, however this seems to rarely be available anymore and will only buy you 1-2 extra hours).

You can also use Disney’s resort Airline Check-in Service. Be sure to check this out before your departure day to determine when your luggage will need to be dropped off.

If you are using Magical Express, follow their procedures for luggage and departure times.

Magical Express Departure

I’m splitting my stay between two (or more) Disney resorts, but I won’t have a car. How will my luggage get to the other resort(s)?

The Disney resorts will move your luggage for you while you’re out enjoying yourself. Be sure to ask about this at check-in and again at check-out to make sure everyone knows where you and your luggage should be going. One caveat: Your luggage usually moves at a more leisurely pace than you; you might arrive at your new resort ready to take a swim and find that your bathing suit is still somewhere en route. Be prepared with a few things in a tote bag if you think this possibility could interfere with your plans.

Do I have to go to the front desk to check out?

Generally, no as long as you’ve left a credit card number at check-in and arranged for express checkout. On check-out day, you will receive a bill at the email you left on file. This bill itemizes all room charges, taxes, food, and merchandise charges made on your MagicBand, plus any payments which have been applied. If everything seems to be in order, you’re free to leave. If there appears to be a problem on your bill, you will have to go to the front desk to check out. Be sure to resolve any problems with your bill BEFORE you leave the resort. Resolution is much simpler that way. Best advice is to stop by the front desk on your last evening to review your bill.

Old Key West Lobby Concierge

Can I request a crib for my child? How about a refrigerator for insulin or formula?

Cribs for children under three are available at all resorts at no extra charge. They are portable pack ‘n’ play style.

Small refrigerators are available at every Disney Resort. Some resorts, like the Boardwalk Villas, Fort Wilderness Cabins, and Old Key West, have partial or full kitchens that include a refrigerator. See the list of resorts with kitchen facilities later in this FAQ.

Animal Kingdom Lodge Mini-Fridge

Are there any specially equipped rooms for the disabled?

Yes. Select rooms come equipped with handrails, roll-in showers, shower benches, handheld shower heads, accessible vanities, rubber bed pads, lower beds, refrigerators, closed-captioned television, door knock and phone alerts, double peep holes in doors, room TTYs, and king-size beds. Be sure to request one of these rooms when you make your original reservations as each resort has a limited number of equipped rooms. Some resorts can provide you with a wheelchair to use at the resort, free of charge, for the length of your stay, based on availability.

Pop Century Accessible Room

What is Lobby Concierge?

Lobby Concierge is staffed with Cast Members who are knowledgeable about the parks, transportation, and events. You can purchase admissions media for the parks, water parks, or special events at Lobby Concierge. They should be able to answer your Disney transportation questions. You may also use Lobby Concierge to arrange for Advance Dining Reservations. Many Lobby Concierge counters have signs with park and transportation hours and special events notices.

Packages and Discounts

Are the rooms the same price all year long?

Like most hotels, Disney resorts have seasonal as well as weekday and weekend pricing. The least expensive rate will be on weekdays during Value Season, followed by Regular Season, Peak Season, and Holiday Season. Also, like many other hotels, the room rate rises on Fridays and Saturdays.

At one time, you could make a reservation that began in Value Season and keep that rate, even if the calendar moved to Regular Season. No More. Pricing and rates are now date-specific — that is, you will pay a nightly rate based on that date, based on the season it falls under.

Likewise, park ticket pricing is also date-based, so pricing will fluctuate depending on the day you start your vacation and the number of days you spend on vacation.

What kinds of packages are available?

Walt Disney World currently offers the Magic Your Way vacation packages. To learn more about these packages, visit current packages.

What kind of discounts can I find on Disney resort rooms and packages?

We’ve broken down all discounts for Annual Passholders, Florida Residents, Military, and more. Visit our discounts main page for links to all of the possible discounts you can explore.

Resort Classifications and Locations

How does Disney classify the resorts?

Value Resorts: All-Star Movies, All-Star Music, All-Star Sports, Art of Animation, and Pop Century.
Amenities: Food courts, pizza delivery, luggage service (hourly), swimming pools, bus transportation, Skyliner (at Art of Animation and Pop Century)

Moderate Resorts: Caribbean Beach Resort, Coronado Springs, Port Orleans — Riverside, and Port Orleans — French Quarter.
Amenities: Full-service restaurants (not at French Quarter), food courts, room service (limited), luggage service, swimming pools with a slide and hot tub, on-site recreation, bus or boat transportation, Skyliner (at Caribbean Beach).

Entrance to Old Port Royale at Caribbean Beach Resort

Fort Wilderness: Fort Wilderness Resort & Campground
Amenities: Full-service restaurants, kitchen facilities, pizza delivery, luggage service, swimming pools, on-site recreation, front-door parking, flexible room arrangements, bus or boat transportation

Disney Vacation Club Resorts: Old Key West, Boardwalk Villas, Boulder Ridge and Copper Creek (Wilderness Lodge), Beach Club Villas, Animal Kingdom Villas at Jambo House and Kidani Village, Polynesian Villas and Bungalows, Grand Floridian Villas, Saratoga Springs and the Treehouse Villas, Riviera Resort, and Bay Lake Tower.
Amenities: Full-service restaurants, kitchen facilities, luggage service, swimming pools, on-site recreation, front-door parking, flexible room arrangements, bus or boat transportation, Skyliner (at Riviera Resort)

Deluxe Resorts: BoardWalk Inn, Contemporary, Grand Floridian, Polynesian, Wilderness Lodge, Yacht and Beach Club, and Animal Kingdom Lodge Jambo House.
Amenities: Full-service restaurants, room service, luggage service, valet parking, swimming pools, beach access, on-site recreation, on-site childcare, monorail, boat or bus transportation

Which resorts are located closest to specific parks?

Disney has divided the resorts into four general locations:

Magic Kingdom Resort Area:

  • Contemporary
  • Bay Lake Tower at the Contemporary
  • Fort Wilderness
  • Grand Floridian and Villas
  • Polynesian
  • Shades of Green
  • Wilderness Lodge and Villas
Disney’s Wilderness Lodge

Epcot Resort Area:

  • Yacht and Beach Club and Beach Club Villas
  • Caribbean Beach
  • Riviera Resort
  • BoardWalk Inn and Villas
  • Pop Century
  • Art of Animation
  • Swan and Dolphin (not Disney-owned or -operated)
Beach Club Resort

The Disney Springs Resort Area:

  • Old Key West
  • Saratoga Springs and Treehouse Villas
  • Port Orleans Riverside
  • Port Orleans French Quarter
Port Orleans Resort – French Quarter Lobby

The Animal Kingdom Resort Area:

  • All-Star Movies
  • All-Star Music
  • All-Star Sports
  • Coronado Springs
  • Animal Kingdom Lodge Jambo House and Kidani Village Villas
All-Star Sports

In addition to the above, seven more hotels in the Disney Springs Resort area considered to be on-property even though they are not owned or operated by Walt Disney World. These hotels are:

  • Doubletree Suites by Hilton Orlando
  • Best Western Lake Buena Vista Resort Hotel
  • Hilton Buena Vista Palace Hotel and Spa
  • Hilton Orlando Lake Buena Vista
  • Holiday Inn Orlando
  • B Resort & Spa
  • Wyndham Garden Lake Buena Vista Resort
Hilton Orlando Lake Buena Vista

Resort Amenities and Facilities

Which hotels have rooms that will accommodate more than four people?

All rooms will fit four people plus a child under three in a crib. The following will accommodate more. Be sure to indicate when making your reservation how many persons plan to stay in a room.

  • All Star Music Family Suites (6)
  • Animal Kingdom Lodge (4-5)
  • Animal Kingdom Jambo and Kidani Villas (2-12)
  • Art of Animation Family Suites (6)
  • Bay Lake Tower (3-12)
  • Beach Club (5)
  • Beach Club Villas (4-8)
  • Boardwalk Inn (4-5)
  • Boardwalk Villas (4-12)
  • Contemporary (5)
  • Port Orleans Riverside (5 in the Alligator Bayou section)
  • Fort Wilderness Cabins (6)
  • Fort Wilderness Campsites (10)
  • Grand Floridian (some rooms 5)
  • Grand Floridian Villas (5-12)
  • Old Key West (4-12)
  • Polynesian (5)
  • Saratoga Springs and Treehouse Villas (4-12)
  • Wilderness Lodge (4-5) and Villas (4-8)
  • Yacht Club (4-5)
  • Riviera Resort (5-12)

What size are the rooms at the Disney Resorts?

The sizes listed for these resorts represent average room size and are shown in square feet.

Value Resorts:

  • All-star Movies – 260
  • All-star Music – 260
  • All-star Sports – 260
  • Art of Animation Family Suite – 560
  • Art of Animaton Room – 260
  • Pop Century – 260
All-Star Music

Moderate Resorts:

  • Caribbean Beach – 340
  • Coronado Springs – 314 (some suites available)
  • Port Orleans French Quarter – 314
  • Port Orleans Riverside – 314
Disney’s Coronado Springs Resort

Fort Wilderness Campground

  • Fort Wilderness Cabin – 504

Deluxe Resorts:

  • Wilderness Lodge – 340
  • Animal Kingdom Lodge – 344
  • Beach Club – 380
  • Yacht Club – 380
  • Boardwalk Inn – 380
  • Grand Floridian – 400
  • Polynesian – 409
  • Contemporary – 422
Yacht Club Standard Room ©Disney

Disney Vacation Club Resorts:

  • Animal Kingdom Villas Jambo House Studio – 316-365
  • Animal Kingdom Villas Jambo House One-Bedroom – 629-710
  • Animal Kingdom Villas Jambo House Two-Bedroom – 945-1,075
  • Animal Kingdom Villas Jambo House Grand Villa – 2,349
  • Animal Kingdom Villas Kidani Village Studio – 366
  • Animal Kingdom Villas Kidani Village One-Bedroom – 807
  • Animal Kingdom Villas Kidani Village Two-Bedroom – 1,173
  • Animal Kingdom Villas Kidani Village Grand Villa 2,201
  • Beach Club Villas Studio – 356
  • Beach Club Villas One-Bedroom – 727
  • Beach Club Villas Two-Bedroom – 1080
  • Boardwalk Villas Studio – 359
  • Boardwalk Villas One-Bedroom – 712
  • Boardwalk Villas Two-Bedroom – 1071
  • Boardwalk Villas Grand Villa – 2142
  • Grand Floridian Villas Studio – 374
  • Grand Floridian Villas One Bedroom – 844
  • Grand Floridian Villas Two Bedroom – 1232
  • Grand Floridian Villas Grand Villa – 2800
Studio at Grand Floridian Villas
  • Old Key West Resort Deluxe Studio – 376
  • Old Key West One-Bedroom – 1086
  • Old Key West Two-Bedroom – 1392
  • Old Key West Grand Villa – 2265
  • Riviera Resort Tower Studio: 255
  • Riviera Resort Deluxe Studio: 423
  • Riviera Resort 1-Bedroom Villa: 813
  • Riviera Resort 2-Bedroom Villa: 1246
  • Riviera Resort 3-Bedroom Grand Villa: 2530
  • Saratoga Springs Studio – 355
  • Saratoga Springs One Bedroom – 714
  • Saratoga Springs Two Bedroom – 1075
  • Saratoga Springs Grand Villa – 2113
  • Wilderness Lodge Villas Studio – 356
  • Wilderness Lodge Villas One-Bedroom – 727
  • Wilderness Lodge Villas Two-Bedroom – 1080

Which resorts have concierge service?

  • Animal Kingdom Lodge Jambo House Rooms and Villas
  • Beach Club
  • Boardwalk Inn
  • Contemporary
  • Grand Floridian
  • Polynesian
  • Wilderness Lodge
  • Yacht Club
  • Riviera Resort
  • Gran Destino Tower at Coronado Springs

Which resorts have monorail service?

  • Contemporary
  • Grand Floridian
  • Polynesian

Which resorts have Skyliner service?

  • Caribbean Beach Resort (hub)
  • Riviera Resort
  • Art of Animation
  • Pop Century
  • Beach Club, Yacht Club, BoardWalk Inn, and Swan & Dolphin via Epcot’s International Gateway

Which resorts have walking paths to parks?

  • Contemporary Resort to Magic Kingdom
  • Grand Floridian Resort to Magic Kingdom (coming in the future)
  • Beach Club, Yacht Club, BoardWalk, Swan, and Dolphin to Epcot
  • Beach Club, Yacht Club, BoardWalk, Swan, and Dolphin to Hollywood Studios
  • Saratoga Springs to Disney Springs
  • Polynesian Village Resort to Transportation and Ticket Center
Magic Kingdom Contemporary Resort Walkway

Which resorts feature character meals?

  • Contemporary (breakfast/dinner)
  • Grand Floridian (breakfast/dinner)
  • Polynesian (breakfast)
  • Beach Club (breakfast)
  • Swan and Dolphin (breakfast/dinner on certain days of the week)
  • Wilderness Lodge (dinner)
  • Riviera Resort (breakfast)

Which resorts have table service restaurants?

  • Animal Kingdom Lodge Jambo House (2) Kidani Village (1)
  • Boardwalk Inn and Villas (4)
  • Caribbean Beach Resort (1)
  • Contemporary (3)
  • Coronado Springs (2)
  • Fort Wilderness (1*)
  • Grand Floridian (5)
  • Old Key West (1)
  • Polynesian (3 – Includes the dinner show)
  • Port Orleans Riverside (1)
  • Swan and Dolphin
  • Wilderness Lodge (2)
  • Yacht and Beach Club (3)
  • Riviera Resort (1)
Topolino’s Terrace Dining Room

Which resorts have food courts?

  • All Star Movies
  • All Star Music
  • All Star Sports
  • Animal Kingdom Lodge Jambo House
  • Art of Animation
  • Caribbean Beach
  • Coronado Springs
  • Pop Century
  • Port Orleans Riverside
  • Port Orleans French Quarter
  • Saratoga Springs
  • Wilderness Lodge
Intermission Food Court at All-Star Music

Which hotels have room service?

  • Animal Kingdom Lodge Jambo House and Kidani Village
  • Boardwalk Inn and Villas
  • Caribbean Beach (limited)
  • Contemporary
  • Coronado Springs (limited)
  • Grand Floridian
  • Polynesian
  • Port Orleans French Quarter (limited)
  • Riviera Resort
  • Swan and Dolphin
  • Wilderness Lodge
  • Yacht and Beach Club
  • Value Resorts offer Pizza Delivery Service

How many pools are there at my resort?

  • All-star Movies (2)
  • All-star Music (2)
  • All-star Sports (2)
  • Animal Kingdom Lodge Jambo House (1) Kidani Village (1)
  • Art of Animation (3)
  • Boardwalk Inn and Villas (3)
  • Caribbean Beach Resort (7)
  • Contemporary (2)
  • Coronado Springs (4)
Disney’s Coronado Springs Resort’s Pool
  • Fort Wilderness (2)
  • Grand Floridian (2)
  • Old Key West (4)
  • Polynesian (2)
  • Pop Century (3)
  • Port Orleans French Quarter (1)
  • Port Orleans Riverside (6)
  • Riviera Resort (3)
  • Saratoga Springs (3) Treehouse Villas (1)
  • Wilderness Lodge/Villas (2)
  • Yacht and Beach/Villas Clubs (4)

Which resorts have the best pools?

  • Yacht and Beach Clubs — Stormalong Bay
  • Animal Kingdom Lodge — Kidani Village
  • Art of Animation — Big Blue Pool
  • Caribbean Beach Resort — El Morro
  • Coronado Springs
  • Polynesian
  • Port Orleans French Quarter
Stormalong Bay

Which resorts offer childcare?

Reservations can be made for childcare up to 60 days in advance by calling 1-407-WDW-DINE. See our Child Care FAQ for details.

  • Contemporary (Pixar Play Zone)
  • Swan/Dolphin (Camp Dolphin)

Note: Guests in all resorts can also make arrangements for in-room baby-sitting for an extra charge by calling Kids’ Nite Out at 1-800-696-8105.

Which resorts have health clubs?

  • Animal Kingdom Lodge (2)
  • Boardwalk Inn and Villas
  • Contemporary
  • Coronado Springs (2)
  • Grand Floridian
  • Kidani Village Fitness Center
  • Old Key West
  • Saratoga Springs
  • Wilderness Lodge Villas
  • Yacht and Beach Club
  • Riviera Resort
Gran Destino Tower Fitness Center

Which resorts have kitchen facilities?

Full Kitchens:

  • Animal Kingdom Villas (except studios)
  • Beach Club Villas (except studios)
  • Boardwalk Villas (except studios)
  • Boulder Ridge (except studios)
  • Copper Creek Villas and Cabins (except studios)
  • Fort Wilderness Cabins and Homes
  • Grand Floridian Villas (except studios)
  • Old Key West (except studios)
  • Polynesian Bungalows
  • Saratoga Springs (except studios) Treehouse Villas
  • Riviera Resort (except Tower Studios)

Refrigerators: All Disney resorts now have refrigerators!

Microwave ovens
The following resorts have microwaves included in the room.

  • Animal Kingdom Lodge Jambo and Kidani Villas
  • Beach Club Villas
  • Boardwalk Villas
  • Fort Wilderness Cabins
  • Grand Floridian (by request)
  • Old Key West Villas
  • Saratoga Springs and Treehouse Villas
  • Wilderness Lodge Villas
  • Riviera Resort (except Tower Studios)

Which hotels have in-room safes?

All Disney resorts have small, in-room wall safes. For larger valuables, be sure to inquire at the resort’s front desk for additional services.

Which resorts have a boat marina and/or water activities?

  • Boardwalk Inn and Villas (dock only)
  • Caribbean Beach Resort
  • Contemporary
  • Coronado Springs (operates seasonally)
  • Fort Wilderness
  • Grand Floridian
  • Old Key West
  • Polynesian
  • Port Orleans French Quarter (dock only)
  • Port Orleans Riverside
  • Saratoga Springs
  • Treehouse Villas (dock only)
  • Wilderness Lodge and Villas
  • Yacht and Beach Club and Villas

Which resorts have tennis courts?

  • Animal Kingdom Lodge Kidani Village
  • Boardwalk Inn and Villas
  • Fort Wilderness
  • Grand Floridian (extra charge)
  • Old Key West
  • Saratoga Springs
  • Yacht and Beach Club

Which resorts have bike rentals?

  • Boardwalk Inn and Villas
  • Caribbean Beach Resort
  • Coronado Springs
  • Fort Wilderness
  • Old Key West
  • Port Orleans Riverside
  • Saratoga Springs
  • Wilderness Lodge

Which resorts have hot tubs (spas)?

  • Animal Kingdom Lodge Jambo and Kidani (3)
  • Boardwalk Inn and Villas (3)
  • Caribbean Beach (1)
  • Contemporary (1)
  • Coronado Springs (1)
  • Grand Floridian (1)
  • Old Key West (4)
  • Port Orleans French Quarter (1)
  • Port Orleans Riverside (1)
  • Saratoga Springs
  • Wilderness Lodge (2) and Villas (1)
  • Yacht and Beach Club (5)
  • Riviera Resort (1)

How many disabled-accessible rooms are available in each resort?

All Disney Resorts are ADA compliant

Which resorts offer Rapid Fill mugs?

All Disney resorts offer a Rapid Fill mug program. See the Rapid Fill Mug FAQ for details.

Resort Transportation

I’m not renting a car. How do I get to my resort from the airport?

There are several options available including Magical Express, town car service, Minnie Vans, taxis, Uber, and Lyft.

Click here for a detailed description of the options.

I am renting a car. How do I get to Disney World from the airport?

Use our directions page — choose the airport and Disney resort name then click submit for driving directions

How do I get to the parks from my WDW Resort?

The Contemporary, Grand Floridian, and Polynesian Village all have direct monorail service to the Magic Kingdom and transfer monorail service to Epcot at the Transportation and Ticket Center (TTC ).

To get from these resorts to Disney’s Hollywood Studios, Animal Kingdom, Disney Springs, Blizzard Beach, or Typhoon Lagoon board a correspondingly marked bus outside your resort to your final destination.

Guests at Fort Wilderness have a direct Animal Kingdom bus; a boat to the Magic Kingdom — all other parks are reached by taking a bus to the Transportation and Ticket Center (TTC) and transferring to another bus or monorail.

Skyliner Resorts have access via Skyliner to Epcot and Disney’s Hollywood Studios. Resorts with Skyliner stations include Caribbean Beach (hub), Art of Animation, Pop Century, and Riviera Resort. Some lines will require transfers at the hub.

Boat service is available to Epcot and the Hollywood Studios from the Boardwalk, Beach and Yacht Club, Swan and Dolphin.

All other resorts offer bus transportation to the parks.

Skyliner

I have dinner reservations at another resort. How can I get there and back without a car?

One way is to take the bus/monorail/boat/Skyliner to the nearest open park and transfer to the correct resort bus. Allow a good 90 minutes to do this. This can get tricky after the parks close, in which case you should travel to Disney Springs and then transfer to a bus to your resort. Keep this in mind when making dinner reservations. Always plan a minimum of 90 minutes to travel from resort to park to resort.

Car (private car, Minnie Vans, taxi or Uber/Lyft) will be the most direct and quickest way to travel resort to resort. Bell Services will be able to get a taxi for you.

I use a wheelchair. Will I be able to use Disney Transportation?

Disney buses have wheelchair lifts at the rear door. The driver should help you board the bus. Some boats allow for wheelchairs and ECVs. The Monorail is wheelchair accessible. The Skyliner is wheelchair accessible.

See our section on Mobility for full details.

What if I decide to rent a car after arriving at my WDW resort?

Alamo and National Car Rental has an office located at the Car Care Center outside the Magic Kingdom and at the Dolphin Resort. Shuttle service to the Car Care Center is available from all resorts and must be reserved at least one hour in advance.

Alamo/National is open seven days/week from 7:30 am to 6:30 pm. The Dolphin is open from 8:15am – 4:00pm. The phone number is 407-824-3470 or 800-227-7368. Reservations are strongly suggested if picking up a car at one of the on-property rental centers.

Is there a charge for parking my car at the resorts?

There is a fee for overnight self-parking at Walt Disney World Resort hotels. The Walt Disney World Swan and Dolphin also charge for overnight self-parking. Click here for current pricing and other parking-related information.

There is also a charge for valet service (+gratuity). If you have a handicapped sticker or license plate, valet parking is free. If you are a Florida Resident or Annual Passholder with a Tables in Wonderland Dining Card, your parking will be free if you show a dated dining receipt for that occasion.

If I want to visit another resort, will I have trouble getting past the security gates?

You may. In the past, all you had to do was show a photo ID to gain entry to resorts. Now you may need to have an Advance Dining Reservation or other reservation (i.e. boat rental or special tour) to gain entry.