Disney World Contacting Guests With Departure Dates On or Before July 11th to Confirm, Cancel, or Modify Their Trips

Recently, Disney World has begun to reach out to guests with upcoming reservations who wish to confirm, modify, or cancel.

Grand Floridian Lobby

It now looks like another round of emails are going out to guests with upcoming reservations, although this modification policy has some striking differences than the first.

Guests with hotel reservations that have a departure date on or before July 11th are currently being contacted by Disney to either confirm, cancel, or modify the reservation. The guest’s response is required by June 25th.

Beach Club Resort

If a guest confirms their reservation with Disney, and they are currently staying at a hotel that is not opening, they will be moved by Disney to an open resort at no additional cost. However, the guest cannot choose where they would like to stay.

Disney’s Polynesian Resort Lobby

Guests can also choose to modify their reservation to arrive later in the year after July 11th to any of the announced open resorts, in addition to choosing their current resort. In that situation, the guest will be responsible for any difference in cost.

Disney’s Boardwalk Inn

Do you currently have a reservation at a Disney World Resort hotel with a departure date on or BEFORE July 11th? Have you been in contact with Disney yet? Let us know in the comments!

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5 Replies to “Disney World Contacting Guests With Departure Dates On or Before July 11th to Confirm, Cancel, or Modify Their Trips”

  1. We were set to check into poly 6/22-6/27. I got a call Monday and I believe they are offering (up to?) 35% room discount on a future stay if you had free dining. We don’t know dates so she said she would note my account and just to provide my original reservation # when I call with future dates.

  2. Pretty disappointing at what they are “offering”. We have reservations for July 6-13 at AOA. If we keep those dates they will upgrade our stay for free at DVC resort which is wonderful, but we would miss HS and Epcot. If we modify to July 17th, they are forcing us to change our resort and the cheapest upgrade are the cabins at Fort Wilderness which I don’t enjoy. I understand not opening AOA until capacity can be reached, but with no meal plan, no fireworks, no parades, no letting my kids hug Mickey, it’s going to be difficult for me to pay extra money for less magic.

  3. I think they need to offer something. It is not very nice to take away your vacation that you had free dining on and give you nothing, not even a discount on your room. Doesn’t show much thoughtful caring in my opinion. If you want people to be able to afford to come back, don’t take away the reason they were able to do it. In our circumstance it was having the free dining plan. UGH.

  4. We have a reservation for June 25-27. We have not been contacted yet. I have called many times to move our dates. The system will not let me through to do that. The message keeps saying that they can not make or modify reservations.