Reviews of Rainforest Cafe

Reviews

57

Rating

4.91 / 10

Recommended By

47%



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Rainforest Cafe

Services: Table Service

Menus at Rainforest Cafe

Reviewed by Elvis1880 Review Date: 08/24/2023

Rating: (2)
Not Recommended

Very bad I don't recommend it at all. Went to dinner with my family on vacation. When it was time to get our dinner I was given the wrong food it was a chicken meal I ordered the sirloin. Once I informed the waiter he informed me it will be fixed. 10 minutes later my food came out. I did order it rare once I cut it open it was ice cold in the center and still purple. There was no compensation I had to tell the waiter I was not paying for it.

Pros:

None

Cons:

None
0 Users found this helpful.

Reviewed by Anonymous Review Date: 07/23/2023

Rating: (10)
Recommended

Please don't shut down

Pros:

Fun good food best memories

Cons:

None
0 Users found this helpful.

Reviewed by Anonymous Review Date: 07/08/2023

Rating: (10)
Recommended

Slays

Pros:

Slays

Cons:

Nothing
0 Users found this helpful.

Reviewed by Anonymous Review Date: 06/25/2023

Rating: (3)
Not Recommended

No nope! if you don’t like to wait when you make a reservation don’t go. It you are with adults go somewhere professional not here

Pros:

If you have kids it is fun. Foods ok but pricey.

Cons:

The people out front can’t do anything for you. You make a reservation for 7 pm it will be 7:45 before you get in. Some people waited longer.
0 Users found this helpful.

Reviewed by Anonymous Review Date: 06/23/2023

Rating: (4)
Not Recommended

Rainforest in Galveston....fries were cold, hamburger barely warm, lettuce on quesadilla plate was brown, mac and cheese was runny. Food cost too much to be served that way!! Should not serve bad lettuce. Could make someone sick.

Pros:

Kids enjoy

Cons:

Food not very good and expensive for what is served.
0 Users found this helpful.

Reviewed by Anonymous Review Date: 06/07/2023

Rating: (1)
Not Recommended

Dined at the restaurant for my son’s 7th birthday. Horrible first experience! From the minute we walked up to the minute we left. First, They did not have any record of our reservation. I showed them the email confirmation and we should have been sat right away. But no, had to wait longer than we should have for them to find it in their system. Upon being sat we were given a hard time about bringing in our stroller that held our 5 month old daughter. Had to fight for that one. We felt punishment with being sat in the very back and given a crappy server. She was rude, snippy, and should consider a different “career path”. At the end of the horrible meal that tasted like it came straight out of the microwave. We wanted to use disney gift cards to pay for our meal. Our server was apparently very annoyed at that and rudely told us that we were lucky that their system didn’t go down so we were able to use our gift cards. She was aware that she would be receiving the left over money on the gift cards as her tip, which wasn’t a-lot because she was HORRIBLE. She let us know she wasn’t happy about that by slamming the receipt on the table and completely ignoring my kids when they asked for refills to go and was very rude to my family. Didn’t say “have a good day” NOTHING. We will not be dinning there again. AWFUL experience all around. Nothing but rude staff and over priced food. Didn’t even make my son feel special on his birthday. 1/10. Do not recommend

Pros:

None

Cons:

Everything
1 User found this helpful.

Reviewed by Anonymous Review Date: 05/18/2023

Rating: (8)
Recommended

We had our birthday celebration at rainforest , ( (Luz ) was the perfect hostess who made our day , very professional with a nice soul and smile , we felt warmth welcome and get the best service , food was delicious also the atmosphere, very recommended

Pros:

Very good

Cons:

Extremely nice
0 Users found this helpful.

Reviewed by Anonymous Review Date: 04/07/2023

Rating: (2)
Not Recommended

I had family visiting and I thought my 7 year old niece would love it. I was at a different Rainforest Cafe 25 years ago, nothing has changed. She did enjoy the animation, but it was nothing spectacular. We arrived about 2:00, the place was about 35-40% full but they told us there was a 15 minute wait. I think they just want you to walk around the gift shop. When they finally did seat us, we were not near where we could clearly see the animation. Took 15 minutes for the server to come and I had asked about the fried fish plate, whether it was a wet batter or bread crumb batter. She looked at me as though I was speaking some foreign language. I asked her to ask the kitchen, but she asked again what the choices were and then said a wet batter, it was not. Not only that, the shrimp were small and cut almost in half, so when fried with the bread crumbs, they were as dry as you could get. The fries underneath were luke warm. Another adult got the awesome appetizer, food was not good at all and also luke warm. She asked for some ranch dressing when they put our food down, we reminded them 15 minutes later and still took 10 minutes to bring it, but by then everything was cold. The child's meal was okay at best.
Looked at all the reviews before going and almost all were negative, so I guess I should have gone else where, but gave it a shot, never again. Pretty expensive for crappy food.

Pros:

Fun for child

Cons:

everything else
0 Users found this helpful.

Reviewed by Anonymous Review Date: 01/29/2023

Rating: (1)
Not Recommended

One of the worst service I ever meet . I called them whole day to book table for the next day, nobody response, nobody ever called back after asking leave a message, I booked online, they didn’t have me confirmation . Never again, and stuff was very rood and unprofessional

Pros:

Never ever go again

Cons:

I don’t recommend anyone this place
0 Users found this helpful.

Reviewed by Anonymous Review Date: 08/16/2022

Rating: (4)
Not Recommended

Shouting lava 8 times, lights flashing like crazy and elephants going off…..

Pros:

Food and service were good

Cons:

Annoyingly loud.
1 User found this helpful.
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