Reviews of Morimoto Asia
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Menus at Morimoto Asia
Reviewed by Anonymous Review Date: 08/25/2023
Rating: (1) Not Recommended
I’ve been a regular diner here for a long time. I recently had an experience that has completely turned me off to this restaurant. I emailed three months ago (4 months out from travel dates) to understand what allergy accommodations were like and to understand how to make the reservation in time to secure the reservation and provide plenty of notice with my food allergy. I don’t like to surprise restaurants with my issue and if I can’t enjoy all courses of a pre fixe menu I will either go in knowing that or choose a different way of ordering or dine somewhere else. I was told 7 days notice to reserve and the website states the omakase experience is available nightly. It was never mentioned that some nights are randomly unavailable. We called to make the reservation and were given a 6:30 reservation but no credit card was requested. That’s unusual for omakase so we emailed. No response. We called again and were told “it’s just a regular reservation you have to email.” Which we had. So we went back and forth for quite a while over phone and email. It was a mess.
After my final email expressing frustration and disappointed with my experience, no one emailed me back. During our telephone and e-mail conversations, no one apologized for the confusion or acknowledged it was an inconvenience to us or asked how they could create a highly memorable experience despite it not being the exact one we were aiming for. For me, the emails came across as very brusque and unhelpful while I was in the situation and trying to understand what had gone wrong. I’m especially frustrated because of the due diligence I did months ago. I can’t recommend this restaurant based on this terrible experience.
Pros:
Great foodCons:
Poor communicationReviewed by Anonymous Review Date: 08/17/2022
Rating: (1) Not Recommended
Very bad experience. Definitely won’t come back again! Food was awful and service was bad !!!!
Pros:
Nothing proCons:
Never come backReviewed by Anonymous Review Date: 01/23/2020
Rating: (1) Not Recommended
This has to be the most disrespectful and worst managed restaurant in all of Disney Springs. They cancelled my reservation 2 hours before the set time by email. No explanation. And the manager even hung up on me on the phone when I called them.
Pros:
NoneCons:
Badly managedReviewed by Anonymous Review Date: 11/27/2019
Rating: (5) Not Recommended
Food was not to our taste, not at all what was expected.
Pros:
none poor service and food not to our tasteCons:
besides food not being good, price was shocking two adults and two teens, was $185!!Reviewed by Anonymous Review Date: 11/08/2022
Rating: (6) Not Recommended
Waited at bar for 15 minutes not once was I helped
Pros:
Long waitCons:
Bar serviceReviewed by Anonymous Review Date: 02/14/2020
Rating: (6) Not Recommended
I was so excited to eat here but was ultimately underwhelmed. I got the tonkotsu ramen and my husband got some chicken dish. We were here at lunch after days of eating heavy meals.Maybe we were just not hungry or got the wrong things, but neither of us cared to finish the food. I love the decor and there were a lot of interesting things on the menu.
Pros:
Decor, a lot on the menuCons:
We didn’t love what we gotReviewed by Britt Review Date: 04/30/2017
Rating: (6) Recommended
The restaurant is beautiful and we were seated on the patio which was nice because we got a good nighttime view of Disney springs and the folks walking around. Our dinner experience wasn't quite so nice mainly because of our server who encouraged us to order more food (and spend more $$) than I felt that I should have in the end. He told us main dishes would take awhile to come out so we should order appetizers. We got Miso soup and it showed upright before the main dish. He also said meat dishes were not big enough to share like the rice and noodle dishes which didn't turn out to be the case. So in the end we left a lot of food on the table and I felt bad that I ordered so much. My daughter got sushi which was good, but other dishes were just OK and nothing better than my local Chinese restaurant. Next time I think we'll just do the street food.
Pros:
AtmosphereCons:
Price, serviceReviewed by Anonymous Review Date: 04/21/2021
Rating: (7) Recommended
The food was good. We had the ribs and the fried rice. My only complaint is that we felt rushed by the waiter who kept coming to the table to take our order. We ordered and appetizer and food. The food came out before we were finished with the appetizer. If you want to spend a little time you might want to tell your server that you are not in a hurry.
Pros:
Atmosphere and decorationsCons:
Felt rushed so they could turn over the tableReviewed by MelissaStone Review Date: 08/31/2017
Rating: (7) Recommended
This restaurant is very elegant and very comfortable. The food is just average. If I have any extra dining credits left then I will come back, otherwise not.
Pros:
atmosphereCons:
—Reviewed by mawdryn Review Date: 07/14/2016
Rating: (7) Recommended
My family of 6 dined here on July 1st. We had 4 pm reservations and were seated promptly. The restaurant is beautiful, very modern. Unfortunately, that's the most positive comment I can make.
The service was excruciatingly slow, and the waitress forgot to give my husband his dumplings. She seemed to be very distracted.
The food was just ok, nothing to write home about. We had chicken fried rice, California rolls, Lo Mein Noodles with Chicken and Pad Thai - Veggie.
This was the meal I was most looking forward to this trip, and the biggest disappointment.
