Reviews of Mears Connect
Reviewed by Anonymous Review Date: 07/11/2024
Rating: (2) Not Recommended
Waited an hour for our small crowded van to POFQ. The employees at check-in seemed
bored and uninterested in helping us. The van was small and didn't have any available seats. One of us squeezed into the 2nd row and the other Sat up front. We flew in on Jetblue. When we flew I. Previously on United, the Mears pickup area there was extremely organized. The area we were in not organized at all.
Pros:
The van had air conditioningCons:
Long wait. Crowded van with not enough seats.Reviewed by Anonymous Review Date: 06/17/2024
Rating: (1) Not Recommended
We stayed at the Cornado. The bus was over an hour late to pick us up to get us to the airport. I called customer service twice which was no help. We finally made it to the airport and our bags where late checking in. We had 25 minutes to get through security get on a tram and get to gate 85. We were still stuck in security when our plane would have left. Luckily I received a text at that moment our flight was delayed. Worst experience, I was so upset I threw up all that night and next day.
Pros:
If you want to make your flight call an Uber.Cons:
I'm a positive person, but can not think of anything good to say about my experience with Mears.Reviewed by ScottEberle Review Date: 06/15/2024
Rating: (9) Recommended
I have seen a great many negative reviews about Mears, but never have had a bad experience myself. I have used their service before and after they were the Magical Express and have always had a pretty good experience. I have used their services at least 36 times and have always been picked up and dropped off in a reasonable amount of time. Yes, it stinks that they are no longer the free Magical Express, but that was Disney that decided to end that service with them. Most of the time the bus drivers are very nice, though I got a weird one this past trip, still nice, but weird. Some people on the bus found him funny and others found him annoying. I feel bad for the customers that have had bad experiences, but I have always had great service from them.
Pros:
Friendly, on timeCons:
Can get a little pricey when you have a group of 6 people or more.Reviewed by Onejrsygrl Review Date: 06/07/2024
Rating: (2) Not Recommended
The only reason I’m given this review or two is because we were picked up on time by a courteous driver. When we arrived at Orlando international Airport, we were dropped off at terminal B by Delta Airlines. We were flying on Southwest Airlines, which was terminal A. Our party consisted of two adults, two children. Anyone who has been to Disney knows the traveling with children and even adults means leaving Disney you have far more luggage and packages than when you arrived due to the souvenirs that were purchased. as a result, we wound up, having to drag all this luggage and packages from level one terminal B to level three terminal A to check in at Southwest. And if you burn to Orlando international airport, you know that it is a very large airport so this was no easy feat! I called Mears Connect and was informed that this is just the way it is. while sitting at the airport, I investigated Uber and Lyft and discovered that it would’ve been cheaper to use one of those services and they would’ve picked me up at Shades Of green and drop me off Southwest terminal A
Pros:
Comfortable busCons:
Drop offReviewed by Anonymous Review Date: 06/05/2024
Rating: (1) Not Recommended
Mears Connect
Pros:
Nice drive from airport to Pop early in morningCons:
Took 2 hours to get to from Pop Century to Orlando airport. We would have missed our flight if it wasn’t delayed. Driver was not polite, played loud jazz music for entire 2 hour bus ride. Stopped at 4 other resorts before we left for airport.Reviewed by Pittsburghmom Review Date: 05/27/2024
Rating: (1) Not Recommended
Mears Connect
Pros:
Nice drive from airport to Pop early in morningCons:
Took 2 hours to get to from Pop Century to Orlando airport. We would have missed our flight if it wasn’t delayed. Driver was not polite, played loud jazz music for entire 2 hour bus ride. Stopped at 4 other resorts before we left for airport.Reviewed by Anonymous Review Date: 05/27/2024
Rating: (1) Not Recommended
Not dependable if you want to make your flight on time
Pros:
Nice ride in morning going from airport to Pop CenturyCons:
Horrible ride on way back to airport, almost missed our flight, four other stops before leaving for airport, driver was not very polite, played loud jazz music for 2 hour bus ride to airportReviewed by Anonymous Review Date: 05/22/2024
Rating: (1) Not Recommended
We used MEARS Connect Driven by Sunshine on 5/11 and 5/18/2024. I use a wheelchair and although requested in advance, was not provided with a wheelchair accessible vehicle on either day. To avoid it happening on our way back to the airport, I called ahead and was told I would be provided an accessible vehicle. When arriving to the bus, I was informed I would have to board the inaccessible bus we were assigned to or wait 1-2 hours for an accessible vehicle (from both, airport to resort and resort to airport). I was unable to wait (due to reservations and flight times) and forced to use the inaccessible bus or pay an additional fee for alternative transportation and be separated from the rest of my family. My wheelchair was stored under the bus completely unsecured and unlocked, causing damage to the frame. I would NOT recommend MEARS Connect Driven by Sunshine for anyone who is disabled or traveling with a disabled person.
Pros:
noneCons:
Does NOT provide ADA compliant/wheelchair accessible transportation in a timely manner, even if requested on the reservation in advance (either online or talking to a live person). Wheelchair users have to figure out how to transfer themselves on the bus and into a seat then have their wheelchair stored under the bus in the cargo hold.Reviewed by Anonymous Review Date: 05/22/2024
Rating: (1) Not Recommended
We used MEARS Connect Driven by Sunshine on 5/11 and 5/18/2024. I use a wheelchair and although requested in advance, was not provided with a wheelchair accessible vehicle on either day. To avoid it happening on our way back to the airport, I called ahead and was told I would be provided an accessible vehicle. When arriving to the bus, I was informed I would have to board the inaccessible bus we were assigned to or wait 1-2 hours for an accessible vehicle (from both, airport to resort and resort to airport). I was unable to wait (due to reservations and flight times) and forced to use the inaccessible bus or pay an additional fee for alternative transportation and be separated from the rest of my family. My wheelchair was stored under the bus completely unsecured and unlocked, causing damage to the frame. I would NOT recommend MEARS Connect Driven by Sunshine for anyone who is disabled or traveling with a disabled person.
Pros:
noneCons:
Does NOT provide ADA compliant/wheelchair accessible transportation in a timely manner, even if requested on the reservation in advance (either online or talking to a live person). Wheelchair users have to figure out how to transfer themselves on the bus and into a seat then have their wheelchair stored under the bus in the cargo hold.Reviewed by Anonymous Review Date: 04/26/2024
Rating: (3) Not Recommended
We have used Mears several times before and have always had a great experience. However the driver \"Jean\" who picked us up on a way from Royal Pacific to the Airport this past Monday was extremely rude and irritated and seemed confused as to what Terminal he was dropping people off at. For the amount of money that we paid I expected a little bit more than this. Not sure if we will use Mears again.
