Reviews of Walt Disney World Bus System
Reviewed by Anonymous Review Date: 09/21/2022
Rating: (1) Not Recommended
The driver going from the swan hotel to magic kingdom said he was here at 5:20 at 3 in the afternoon and refused to take us to our destination.
Pros:
None. Absolutely nothing.Cons:
The driver for the Swan hotel was super rude.Reviewed by Anonymous Review Date: 08/13/2022
Rating: (1) Not Recommended
I’ve been coming to Disney for years with my family. First when I was a kid and now that I am an adult with my own family. Disney has always seem to struggle with the bus system going to/from resorts. The first day it took a total of two hours to get from Wilderness Lodge to Disney Spring and back. Just travel time. The bus schedule says that buses should arrive and depart every twenty minutes. Thats false advertisement in my eyes. As a part Disney faithful that has come back dozens of times they need to get it together. This is not the Disney transportation that I grew up using. Perhaps Disney should concentrate their attention to their guest and parks instead of politics.
Pros:
It’s free. Takes you to the gates of park(s).Cons:
Hardly ever are they on time. Add extra time for travel.Reviewed by Anonymous Review Date: 05/05/2022
Rating: (1) Not Recommended
Riverside bus takes FOREVER, get ready to wait 30-45 minutes
Pros:
NoneCons:
WaitReviewed by Anonymous Review Date: 08/13/2023
Rating: (2) Not Recommended
OKW Bus Service is Poor at best
Pros:
ACCons:
Never arrived on time. On our last day did not even stop and we had to wait 24min for another bus to take us to Epcot. Frequent breakdowns delaying service. We waited 45min for a bus back to OKW from Magic Kingdom. It was incredibly disappointing.Reviewed by Anonymous Review Date: 08/07/2021
Rating: (2) Not Recommended
During a rain storm got stuck at a bus station for over an hour. Asked multiple times when a bus would come to take us to the correct location and no answer was clear. Terrible customer service! Stranded with two kids for over an hour with no help!!!
Pros:
I expected more from DisneyCons:
Unpredictable and unreliable!! Never arrived at the time indicated on the schedule. Worst part of Disney experience!!Reviewed by Anonymous Review Date: 03/16/2021
Rating: (2) Not Recommended
Took an 1hour and 30 minutes to arrive and pick us up and 5 minutes to depart to ebcot every other bus showed up 4 to 5 times but our bus never showed up for that time please fix this or get more ebcot busses just get a uber driver instead.
Pros:
Showed up within 1hour and 40 minutesCons:
Never showed up fix this nowReviewed by Anonymous Review Date: 07/12/2023
Rating: (3) Not Recommended
No longer a fan of his service. Impacted my entire famiy's trip
Pros:
Friendly drivers for the most partCons:
Bus system has previously been stellar. This is our first post-covid trip and I am amazed at the lack of reliable service. Wait times for bus service were often 40-45 minutes. Drivers couldn't tell us when a bus was coming or not. The 'magic' is not what it once was.Reviewed by Anonymous Review Date: 11/08/2022
Rating: (3) Not Recommended
5 hollywood studios busses 0 epcot
Pros:
N/ACons:
Took so long that the 30 min early entry almost was not worth the extra money. They did not plan how to allocate the bus well.Reviewed by allec999 Review Date: 08/19/2022
Rating: (3) Not Recommended
When you stay at a Deluxe resort, which markets the fact that you can get into the parks early, and the first bus of the morning doesn't show up at your resort until 10 minutes before the resort opens to everyone else... kinda defeats the purpose. Not good, Disney.
Pros:
Can work out wellCons:
Sometimes it doesn'tReviewed by Anonymous Review Date: 10/12/2021
Rating: (3) Not Recommended
Absolutely terrible