Reviews of Be Our Guest -Counter Service Lunch
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Reviewed by monorailmom Review Date: 05/24/2015
Rating: (8) Recommended
This was our third time at BOG..first time was table service dinner, only so-so experience. Second time was counter service, ordered at the restaurant when we arrived. Food was initially delivered with problems: second attempt was delivered with hair on it. (ugh!) This time, however...we had a great time! Pre-ordering worked out nicely. We paid at the front, got our drinks and searched for a table which was slightly stressful! This is one busy place! After about 10 minutes our entrees arrived exactly as we ordered them. This was our most enjoyable experience here, and would definitely do the pre-ordered lunch again.
Pros:
Beautiful atmosphereCons:
finding a table!Reviewed by crashinto41 Review Date: 04/23/2015
Rating: (10) Recommended
Was lucky to get an ADR for lunch and we chose to pick our meal before we went and saved a lot of time. Very easy to pick items with certain food allergies, in this case gluten, and everything came out as expected. Just check in with the front, go inside to pay, and pick a table and your food will come to you wherever you sit!
Pros:
Fast Service, Great Menu, Advance Food ChoosingCons:
NoneReviewed by disneybride Review Date: 03/28/2015
Rating: (10) Recommended
I was able to get ADR a week before our trip on the day ADR for lunch first opened. When we arrived, they couldn't find our ADR anywhere but we got in anyway. The restaurant is beautiful! We sat in the room with Belle and Beast's statues in the center of the room. My Aunt and I both ordered the Turkey Sandwich. I also got the Master's Cupcake and she ordered the Lemon Raspberry Cream Puff. We were both pleasantly surprised how delicious the food was! Real turkey not the cold cuts, crisp bread and great fries. Both our desserts were excellent as well and I will definitely go back
Pros:
Food, AtmosphereCons:
noneReviewed by alfy Review Date: 03/24/2015
Rating: (7) Recommended
We got off on the wrong foot when we ordered two pork entrees, but the cashier entered two roast beef sandwiches. We neglected to check our receipt and only learned about the discrepancy when the sandwiches arrived at our table. The server summoned a manager who changed the order, then took our magic band away to re-enter the order because the pork was $2 more. The replacement food arrived very soon and the whole kerfuffle was sorted out over about 10 minutes. The pork loin with vegetables was quite tasty and of unusual quality for a "counter service" lunch. We were seated in the small, dark dining room which might have been a nice atmosphere except for a constant stream of people who walked into the room to shoot flash photos over our table. That and the noise level, running kids, and armies of servers with their carts made lunch anything but peaceful, but then this is normal for WDW and to be expected.
Pros:
VeryNice lunchCons:
Noise, confusionReviewed by mlw17mi Review Date: 03/19/2015
Rating: (8) Recommended
We did a trip in Dec 2014. So I received an email before our trip to trial a lunch ADR with preorder. We were quite excited as I couldn't secure an ADR for dinner even though I was up at midnight 180 days out. The check-in was ok and there was a little bit of a wait to the order kiosk. When we tried to finalize our lunch check-in inside the kiosk had no record of our preorder. We had to start again. From the people talking around us it seemed to be happening to a lot of people. This in turn caused a back up and people were beginning to lose a little of their "Disney magic" We had the Deluxe Dining but had a 2 year old who can't go on the plan so we had to pay for him separate and that seemed to be causing the cast member some issue as we were trying to place our order and it took 3 tries to get it correct for us to only pay for his and deduct our credits correctly. However, once done we forged on, found a seat and waited. The food came fairly quickly and I enjoyed the turkey sandwich, 2 of our group really like the Tuna and my mother felt the roast was easily worth the money of a QS and see why it's on the dinner menu. The dessert was fine, pretty but they're cupcakes. I can't attest to all the décor as we had to give up some of the experience to entertain the little guest in our party. Hopefully they've worked out the kinks in ordering and it's great that it's a QS with a table service feel. I hope to try the dinner on another visit and then I can decide which may be more worth the visit.
Pros:
Nice change for a QSCons:
—Reviewed by sugarpie7 Review Date: 02/25/2015
Rating: (10) Recommended
EAT HERE! I can't believe it's only considered counter service.
This was our family's second time eating here. The first time was last year.
The staff is polite and friendly, the place is really cool. I have two sons who aren't interested in Beauty and the Beast but they like the food and we eat in the rose room. So for them it's not too girlie.
This is the best food in all of the Magic Kingdom.
Pros:
Food, Staff, atmosphereCons:
NoneReviewed by lamystreaux Review Date: 01/28/2015
Rating: (10) Recommended
I was surprised at how good the food was! Great sandwiches, and the braised pork roast was really yummy! We order the four gourmet cupcakes and shared them (table of 8) and all were great. I had lower expectations going in based on many seeming to not love the food. For QS, I think it is one of the best food options.
Pros:
food, atmosphereCons:
noneReviewed by CinCin Review Date: 01/20/2015
Rating: (8) Recommended
I was able to get a Fastpass reservation for lunch through a special link/website and although I did not get email confirmation I crossed my fingers and showed up at the appointed time and Yes! I indeed had a reservation and was given a menu to look at while I waited. The check in process is a little different. They gave me a menu and I walked across the drawbridge to the castle and entered. Upon entering they have you wait by the suits of armour and then they take you into another room and took my order and scanned my wrist band for my dining information and plan. They were handing out red roses to some diners and I asked about it but those people were not on the dining plan or didn't have a reservation or something like that. I can't remember why, all I remembered is I didn't need one. I was able to choose my own table in any room I wanted as my wrist band had the locator in it and would tell them where I was sitting. I chose the room with the music box centerpiece which featured Belle and The Beast. Drinks were serve yourself and beverage stations were located in all the rooms. I was only seated a few short minutes before my food arrived. I ordered the braised pork with masked potatoes and green beans. It was mostly lean and only had one fatty section which I removed and there was still plenty of lean tender pork to eat. I chose a chocolate cream puff for dessert as I was quite full from lunch and the cupcake with the "grey stuff" sounded too heavy after such a filling meal. I really enjoyed my meal here and will definitely return for lunch. I walked around the place taking pictures after my meal was finished and there was so much detail and this was a fascinating place to dine. The next time I will dine in the main room to watch the snow falling outside the floor to ceiling windows. This is a stunning place and definitely worth visiting. I am surprised that this is a counter service meal as the setting was worthy of a signature meal and the food quality was above counter service and equal to what I experienced at other sit down locations. If you get an opportunity to dine here for lunch, don't pass it by. I'm not going to make this a must do every WDW visit, but certainly I will return.
Pros:
great food, wonderful atmosphere and setting, quite enjoyableCons:
a bit loud insideReviewed by amcrav Review Date: 01/17/2015
Rating: (9) Recommended
Great food and atmosphere. We used fast passes for lunch and really enjoyed it. The pork was so good.
Pros:
Food, atmosphereCons:
NoneReviewed by lisadunn40 Review Date: 01/14/2015
Rating: (10) Recommended
We (our family of 4) ate here on Dec 15. I had been trying to get dinner reservations here for months to no avail. Just a couple of weeks before our trip, we received an email from Disney inviting us to participate in the experimental Fastpass+ lunch at Be Our Guest (without using one of our valuable Fastpass+ selections). It was a dream come true. We were given the choice of deciding what we wanted to eat ahead of time and so we chose that option. I am an ultimate planner so I usually look at the menus ahead of time anyway. Ordering ahead just made it that much easier. When we arrived for our Fastpass+ window, we were directed to a cast member who checked us in and directed us right into the front door. Another cast member met us there and reconfirmed our pre-order, let us choose our payment option and then printed out our receipt. We then walked right in to choose our seat. We decided to sit in the main ballroom. Each room is beautifully themed with so much detail. It was everything I imagined and more! Our food came to us within minutes. We tried the turkey sandwich, the ham sandwich, the braised pork and the quinoa salad. All delicious. We had the lemon and the gray stuff cupcakes as well. It is by far the best food offered in the Magic Kingdom. We walked around each room when we were finished. The only thing I missed was the hallway with the knights that talk while you order your food...but pre-ordering was the best so it was ok with me. By the time we left, the line outside was wrapped around the corner of those trying to get in for lunch. It was a wonderful experience and I hope they make this a regular Fastpass+ choice. Even without the Fastpass+ it is well worth the food and experience.
