Reviews of Be Our Guest -Counter Service Lunch
Read prices, menu items, and more
Menus at Be Our Guest
Reviewed by Lizgistix Review Date: 04/05/2022
Rating: (4) Not Recommended
The theme was great, the decor was great, the grey stuff in the white chocolate Chip was great. And that's all I'm going to say about this place.
Pros:
Great theme, serviceCons:
Lunch menu was the dinner menu, and price. West wing is very darkReviewed by JenR86 Review Date: 01/05/2021
Rating: (5) Not Recommended
I definitely went into this lunch (May 2019) with unrealistic expectations. While the location is stunning to look at, but felt like a glorified cafeteria (though the food was still good). We waited a while for tables to be cleared to sit in the West Wing and then it took forever to get our food. It was also super loud. On the plus side, the food was some of the best we’ve had in-park (Salad Nicoise, braised pork and the grey stuff cupcake). Though the food was good, the experience was disappointing.
Pros:
Delicious food (for a theme park)Cons:
Loud, dirty and long wait times for foodReviewed by Anonymous Review Date: 06/21/2020
Rating: (3) Not Recommended
The restaurant is very expensive and the food is not good at all. We tried at least 5 things on the menu and they were all just kinda meh.
Pros:
It’s very pretty insideCons:
The foodReviewed by Anonymous Review Date: 03/16/2020
Rating: (2) Not Recommended
I thought the food was poor compared to breakfast and dinner
Pros:
ScenaryCons:
FoodReviewed by AdventurelandFan Review Date: 02/15/2020
Rating: (1) Not Recommended
As a reasonable fan of Beauty and the Beast, I expected to like this much-hyped location. But it was, in January of 2020 at least, the absolute worst experience I had on the whole property. The fries I had were cold, thin, and over-fried. They were ... challenging for my teeth, to say the least. The sandwich was utterly forgettable. And the onion soup was nearly as expensive as what you can find in Chefs de France in EPCOT, but orders of magnitude worse. (Seriously do not order the onion soup here. You're just throwing money away that you could be applying to the best onion soup you've ever had over in France.)
The theming is overtly fake and plasticky. I don't even think it does particular justice to the parts of the movie it's trying to depict. Most disappointing is the rose under glass. On not-that-close inspection it's no more complicated than an LED Christmas ornament.
To try to explain the theming disappointment, it's perhaps useful to compare it to the Tangled bathroom area/transition zone close to the Haunted Mansion. Both it and Be Our Guest are rough contemporaries in Fantasyland, but the theming in the Tangled area has a nuance that Be Our Guest lacks. There's a gradation to the coloring of buildings that occurs in the Tangled area that makes them look somehow more real, more sophisticated. The bathrooms have authentic frying pans on the wall that aren't explained. There are wanted posters, cleverly written, for various characters in the movie. And the pavement leading up to the area has hoof prints implied to have been made by the key horse in the film. It's not that the area tries to recreate scenes, but rather to put you into the world of Tangled.
By contrast, Be Our Guest seems much less sophisticated. It's actually trying to recreate scenes, with each room being a different phase of the film. But it's both too on-the-nose and less artful than what's going on in the Tangled area. On the whole, I was left severely disappointed in the theming, which made the poor food quality all the more inexcusable.
The whole place feels to me as if it needs refurbishment, giving priority to the live-action version rather than the original animated film. Making it look like the Emma Watson version of the film, and breaking it up into the several more rooms seen in that film — along with gloomy mood lighting — would do wonders for this restaurant.
I can't fairly comment on what the service is like, since there isn't any during lunch to speak of. Nor is that something that should be fairly judged as a deficit for this location — it's counter service at lunch, so genuine service from waiters shouldn't be expected. Still the name of the restaurant does make you think you're getting some sort of treatment that will make you think you're a guest of some kind. Instead, the lack of service and the big rooms full of cramped tables does make it feel like a school cafeteria more than a restaurant.
Common wisdom about this place is to go for lunch. It's the cheapest way to get in and see the theming. But the theming is completely missable, and the price for lunch is actually too high for what you're getting. I wouldn't discount the possibility that one day I might do the full-service dinner here — just to see if it becomes more true to its namesake.
But I wouldn't go back for lunch — even if someone else were paying. It's genuinely that bad. Even if you have kids that love Beauty and the Beast, don't indulge them here. Almost every quick service joint in the whole of WDW is better than this. Go to Galaxy's Edge. Go to World Showcase. Heck, just go around the corner to Main Street USA. Go on a monorail and get off at the Poly.
Do ANYTHING to avoid lunch here.
Pros:
None — though I've not experienced the full-service dinner, which may be much better, if significantly more expensive.Cons:
Theming, inability to in any way evoke the "Be Our Guest" sequence from the film, pricing way too high for the quality of the nearly-inedible food. Wholly overhyped location.Reviewed by Anonymous Review Date: 02/06/2020
Rating: (5) Not Recommended
Fast casual dining
Pros:
Good food people take care of you wellCons:
To long to wait even with a reservation have to order food for lunch on computer had a group of 8 ordered on 3 seperate computers and the food didnt come out at the same time when food was ordered and placed at the same time. Not well plannedReviewed by Anonymous Review Date: 01/31/2020
Rating: (5) Not Recommended
I find it so strange when people constantly are recommending this restaurant. The only pro is being inside beasts castle! The food is far far far from good!
Pros:
In beasts castle, mobile order ahead of time, grey stuffCons:
Food was far from great, coldReviewed by Becky B Review Date: 07/24/2019
Rating: (3) Not Recommended
Lunch at Be Our Guest. You try very hard to get reservations for Be Our Guest. You get them and celebrate. Then when the time comes, you wait in a very long line outside to get in to the place, order your food from a machine, then wander around a crazy, loud, busy dining room to find an empty (not clean) table. We went with extended family, about 10 of us total, and it was a nightmare for all of us to find a place to sit. By the time our food came, I thought some of our party was going to lose their tempers (very out of character!). Food was very "ok" is the best I could say. Cold, severely over-cooked. If something doesn't come out right, good luck. There is no one you can find to help you. Not what you would expect from an experience requiring a reservation. We will likely never go back. I just don't know why anyone who goes once would find it something they would want to do again.
Pros:
Atmosphere is nice, snowing windows, stormy west wingCons:
Food is very overpriced and very poorly executed. Almost no level of service - self-service everything except delivery of food, no assistance available if food/things go wrongReviewed by Teach52 Review Date: 04/24/2019
Rating: (5) Not Recommended
Third time having lunch there and it will be our last. Don’t bother to pre-order as each time there has been some issue that resulted in us replacing our order. Very loud and takes a long time for tables to turn over and get cleaned.
Pros:
Room themesCons:
Very loud, food just so-so,Reviewed by KimH134 Review Date: 04/20/2019
Rating: (5) Not Recommended
Other than the draw of eating in Beast's castle, I have no desire to eat lunch hear again with my family.
