Most Recent Reviews
Review of Via Napoli Ristorante e Pizzeria
Reviewed by Anonymous Review Date: 02/18/2019
Rating: (8) Recommended
Great service and atmosphere. Go here for the desserts!!
Pros:
The service, atmosphere, and the desserts!!Cons:
My husband and I ordered entrees which came a good 15 to 20 minutes before my daughters pizza arrived. I waited for her before eating and so my entree was then cold.Review of Biergarten - Lunch/Dinner
Reviewed by Anonymous Review Date: 02/18/2019
Rating: (7) Recommended
Great atmosphere and kids love it! Great service too.
Pros:
Awesome service and atmosphereCons:
food could be better.Review of Sunshine Seasons
Reviewed by Anonymous Review Date: 02/18/2019
Rating: (7) Recommended
The food was just alright, but was a nice reprieve from the sun and a place to sit down and relax
Pros:
A place to sit in air conditioning out of the sunCons:
The food could be betterReview of Boulangerie Patisserie les Halles
Reviewed by Anonymous Review Date: 02/18/2019
Rating: (9) Recommended
Loved our food choices and the baguette is so good according to my daughter
Pros:
Lots to choose from with reasonable pricesCons:
limited seating and busyReview of Casey's Corner
Reviewed by Anonymous Review Date: 02/18/2019
Rating: (8) Recommended
The hotdogs were good and large enough to share
Pros:
Love the decor and the food was goodCons:
busy place with long linesReview of Columbia Harbour House
Reviewed by Anonymous Review Date: 02/18/2019
Rating: (8) Recommended
We were one of the first ones there at opening which was so nice and headed upstairs where it was a quiet getaway.
Pros:
The quiet setting upstairs and the food was good.Cons:
The bathroom could have been cleaner,especially after just opening for the dayReview of Gaston's Tavern
Reviewed by Anonymous Review Date: 02/18/2019
Rating: (9) Recommended
Was a nice relaxing place to get some breakfast
Pros:
Very good cinnamon rolls and chocolate croissants!Cons:
limited seatingReview of Paddlefish
Reviewed by Anonymous Review Date: 02/17/2019
Rating: (8) Recommended
Ate here 1/26. Our first night at WDW, cold and rainy, everyplace at Disney Springs with indoor seating was packed with 1-1/2 hour wait for a table for 2. Immediate seating at 2nd floor bar at Paddlefish. Great bartender, she was native to Fort Lauderdale. I had great shrimp & grits, husband had good shrimp pasta dish. Good drinks, pleasant bar company. Only downside was busy area, not enough room between the back of our bar seats an the table behind us, kept getting bumped. Good overall, would eat here again. Adult restaurant, I wouldn't bring children.
Pros:
Food & drinks were good, immediate bar seating on busy night.Cons:
Crowded, getting bumped while eatingReview of Trattoria al forno - Dinner
Reviewed by Anonymous Review Date: 02/16/2019
Rating: (10) Recommended
Great Dinner, great steak, awesome special
Genevieve is a great waitress
Pros:
Service, accuracy, and qualityCons:
NothingReview of All Star Music Resort (Value Resort)
Reviewed by Anonymous Review Date: 02/16/2019
Rating: (1) Not Recommended
I received an email and text with my room number. I walked into my room. It was an accessible room. I'm glad that this room type is offered by Disney...but...for someone who cares for a parent in a house that has bars in the bathroom and other aids, although some me disagree, but a few days of escapism is often needed and isn’t that what Disney is for? I call for a room change, the cast member's reply was "but it is an upgrade." I explained, I did not ask for an upgrade and I do not want to be in an accessible room. Again, he tells me it is an upgrade and since I am traveling alone, we put you in a kind, and all king rooms are accessible, and again I explained I did not ask for a king, I did not ask for an upgrade, I booked and paid for a standard room. I was told he would see what he could do. Sorry, no, you will get me the room I paid for. Please do not assume a person traveling alone wants an upgrade, wants a king bed or doesn't care what type of room they are in.
Finally, I am moved to another room. I left my bags and went out for a few hours.
I got back to the room to shower and ready for sleep.
I turned down the bed and there was a hair in it.
I once again called guest services. The cast member asked if this was my hair. Now lets be real, would I call if it was my hair?! Apparently, my answer wasn't good enough, so she asked if I just checked in. No, but it is the time I turned down the bed. Did that mean, if i checked in later I don't get a clean room? At last, she agreed to send housekeeping. In the meantime, I emailed the hotel manager. After a while, the housekeeping manager called to let me know someone would be there to clean.
While waiting, the duty manager came to look and take a picture of the hair. He would like to know what they could do for me, would I like fast passes, and no I would not. He was kind and listened. He credited back the night cost.
If this was the end, it wouldn't be a total disaster...maybe get two stars for effort...but it wasn't the end...
The next afternoon I was in my room after a morning out. Of course, the room wasn't cleaned, dirty towels still there, messy bed... And funny, a knock on the door, a housekeeping manager was there to inspect the room, make sure it was properly cleaned. Sure come on in, but there is nothing to see, no one came to clean the room. Eventually, he had someone come. And needless to say, the manager never came to inspect the room.
That evening, I went for dinner in the hotel's food court. I ordered fish, there was bacon under it. I don't eat bacon, or any meat for that matter. I brought it back, a manager type, saw me and came right over, he gave it back to be thrown away and told the chef to make another without bacon. She told the cook to make one without bacon. This didn't make him happy, as he loudly and obnoxiously said, "now I have to start over." I got the new plate. Sat down, moved the fish over, there was bacon. I brought it right back, and the manager asked if there was something I wanted. Well, not for someone that a doesn't eat meat or the awful plant based meat, no there is nothing there to eat. And please, that is not pizza. I left for another hotel for dinner. And emailed the same address as the night before.
That night's duty manager called. He talked to the chef in the kitchen and can't understand how this happened. Easy, the cook was annoyed, he didn't clean the pan, period, either by laziness or spitefulness. I asked the manager what would have happened if I had a bacon allergy? He said talk to the chef...I DID! At that point I said I'm done talking there is no point. I have had it with explaining why I'm not at fault for your poor services. Again, do I want fast passes to make up for this. NO I DO NOT! So he credited me 20 dollars for the walk to the other hotel and mentioned someone about cashing out.
The day before check out, I got back to my room and needless to say no housekeeping. I saw the cart in the room next door that morning, but for whatever reason, didn't make up my room. I could not believe I was calling for service again. It took about an hour, but someone finally came.
Finally, it was time to pack and end this miserable stay. I went to check out and ask about the credit. If I hadn’t asked, their credit would never have paid out. You would believe you would get a credit to the credit card they now keep on file during your trip, they don’t unless you use the card while there. I didn’t.
You can't make this stuff up! Just don’t stay here.!
