Most Recent Reviews
Reviewed by monorailmom Review Date: 03/04/2017
Rating: (9) Recommended
The single reason I gave this resort a 9 is due to the bus service, but I'll get to that in a minute.
We stayed in a 1br value villa. We had an unbelievably good view of the savanna! Giraffes and zebras, wildebeests and ankole cattle were outside our balcony every afternoon/evening. The room was recently updated and looked great, everything bright and clean and in good working order. We like the accessibility of the Mara. Stopping at Victoria Falls for drinks in the evening was a challenge as almost every evening every table was full. We were able to sit and enjoy a glass of wine in Jiko's lounge one evening, which was really nice.
We have stayed at many Disney resorts, including Kidani village 3 times prior to this first Jambo stay. Maybe it was a bad week, bad luck, or whatever, but this was THE WORST bus service we have ever had. We never waited less than 30mins for a bus. Several times we waited 40+ minutes, and not everyone was able to board. This happened not just resort to park, but park to resort as well. We did have a few instances of us running to make a bus so we didn't have to wait, but the waiting painfully long for a bus far outweighed the times we ran. Twice there were Transportation CM's at the resort bus stop, neither time dd they have any good reason why the buses were so slow. I would not let this stop me from staying at Jambo again, in fact we hope to do it next Feb. I only mention it so folks know it can happen, and trust me, I plan to let DVC know my disappointment with the bus service.
Pros:
Theming, amenitiesCons:
buses! (not a previous problem, but prominent this trip)Review of Tutto Gusto Wine Cellar
Reviewed by monorailmom Review Date: 03/04/2017
Rating: (0) Recommended
We have dined at Tutto Gusto several times now. We love the fact that we can walk up without a reservation, and order a few small plates and glasses of wine and relax. The one thing we have noticed the past couple of visits, though most noticeably this last time, is the lack of interest of the cast members. There were 3 of them at the podium when we walked up. Nobody said hi, nobody asked if we'd like a table, nothing. I said hi, and we were a party of three. They all seemed surprised. One of them brought us inside and seated us. It was at least 5-10 mins before our server came and asked if we'd like drinks. Again, she seemed surprised that we wanted to order food. We asked for bread, she said she'd bring it. Ten minutes goes by and no bread. My husband asked, and she thought we would want it when the food came. Really? I've never seen bread served with the food. She brought it about 2 minutes before our food came. Now, the food and the bread were excellent, and we will likely be back. I do wish the CM training here were better, though!
Pros:
Quality of the foodCons:
hate to say it, but cast membersReview of Spice Road Table
Reviewed by monorailmom Review Date: 03/04/2017
Rating: (0) Recommended
We ate here on a practically perfect evening! It was just slightly chilly, so they had the portable heaters on. We had a perfect view of Spaceship Earth lit up for the evening from our table. We had a few small plates to share among 3 of us, the shrimp, the brie fondue, and the calamari. All were excellent. Our server was excellent, both pleasantly chatty and efficient at the same time. It was really a nice evening I hope to repeat some day!
Pros:
View, serviceCons:
challenging menu for picky eatersReview of Via Napoli Ristorante e Pizzeria
Reviewed by monorailmom Review Date: 03/04/2017
Rating: (0) Recommended
Via Napoli is a consistently good experience for our family! We are always seated in a timely manner, and service is always excellent. The pizza is SO much better than anything we get at home. (Via Napoli pizza has no grease...why can no else figure out how to do that?!) The salad and Zeppoli were amazing as always. We will continue to return here for every trip!!
Pros:
Everything!Cons:
—Review of 50's Prime Time Cafe Lunch/Dinner
Reviewed by mommom Review Date: 03/05/2017
Rating: (6) Recommended
they tried to seat us at a small table but did move us to 3 tables after complaining. there was 11 in our party and they were trying to sit us at a table for 8. not everyone was happy with their meal, it took a long time for the food to come out. automatic 18% tip because of our party size. our waitress was new and wasn't used to having large parties. the big smore is gone and bought out 3 graham cracker size desserts. what a surprise that was when you are expecting that great dessert. loved the ladies at the check-in counter. what a delight they were.
Pros:
staffCons:
trying to fit a big party at a small tableReview of Skipper Canteen
Reviewed by monorailmom Review Date: 03/04/2017
Rating: (0) Recommended
We had yet another truly enjoyable meal here! We checked in and were told we could wait to be called either out by the check in stand, or inside. Well we went inside, but found two wicker chairs on an outside little patio looking out onto Adventureland. That alone was so magical! We stayed out there looking at all the people go by until our name was called. The food was again delicious. I tried the "tastes like chicken" this time, and I just loved it. I will definitely order this again in the future! My husband and son loved their meals as well, and they can both be picky eaters.
Pros:
Food, atmosphereCons:
—Review of Be Our Guest -Counter Service Lunch
Reviewed by monorailmom Review Date: 03/04/2017
Rating: (0) Recommended
The one thing I would say about lunch here is to PRE ORDER! Every time we are here, I look at the incredible line of people waiting to order and wonder why they are putting themselves through that! We were checked in, through the pre-order line, had drinks, and were at our table in under 15 mins. The food was wonderful as always, and the setting is just amazing, particularly if you love Beauty and the Beast.
Pros:
Setting, food quality better than other quick serve'sCons:
—Reviewed by mommom Review Date: 03/05/2017
Rating: (10) Recommended
this is my family's home away from home. Party of 11 and they just love this resort. Had a studio and a 2 bedroom. Studio was ready when we checked in but the 2 bedroom wasn't ready until after 4:00. Mousekeeping did a great job of trying to get the 2 bedroom ready for us and went out of their way to please us. The resort did a good job of getting the studio and villa close to one another.
The outside of the resort was a little dirty, but they cleaned the outside during our stay.
We stayed at other resorts, but this one gives us so much room. my one grandson said "Boy, its great to be home".
It also nice to be able to park your car outside your villa, which makes it easier to unload the car.
The kids were looking forward to renting the small boats at the resort, but there gone now.
My grandkids having been coming to Old Key West since they were babies. I am really surprise how much they love this resort. Some are married now and the others are in their teens and they still request this resort every time we come down. members since 1995
Pros:
everything - home resortCons:
boats that you rent are goneReviewed by mommom Review Date: 03/05/2017
Rating: (10) Recommended
party of 11 - had 2 tables up front - had great views.
the meal was great and the characters were terrific. spent a lot of time with us and got some great pictures and memories.
Our waiter was great and very helpful with our food allergy.
I thought I got my money's worth. Had tables in wonderland which gave me 20% off my meal. Really enjoyed our experience here.
Pros:
the mealCons:
noneReview of Disney Dining Plan
Reviewed by mommom Review Date: 03/05/2017
Rating: (10) Recommended
got the food plan because I didn't feel the price for a child's meal was worth the price. this way with the dining plan the children get 2 snacks, a refillable mug, a quick service meal and a sit down character meal. otherwise I would have paid $24.00 just for 1 meal. oh yeah I thought I got my money's worth just with the children meal alone.
a 3 year old doesn't eat as much as a 9 year old. I feel they price should be change to reflect the eating habits of a 3 year old.
even a 11 yr old doesn't eat as much as a adult and to charge them an adult price isn't fair.
had a party of 2 with us, that didn't have the dining plan. was 1 adult and 11 yr old. if they 11 yr old ate more than 4 things her mother was lucky. so her mother paid $47.00 for her dinners and she hardly ate anything. I guess she paid for the experiences of eating at Disney restaurants.
