How Do Ride Breakdowns Affect Disney World’s New Pay-Per-Ride Option?

Disney Genie has arrived in Disney World, which means the start of Lightning Lanes (paid FastPasses you get through Genie+, which is $15 per person per day) and Individual Attraction Selection (paid FastPasses for popular rides that cost extra). 

Animal Kingdom

But what happens if you pay to purchase one of the Individual Lightning Lanes (or “FancyRides”) and then it breaks down? Well, today we found out!

If one of the Individual Lightning Lane options breaks down during your reserved time window, you’ll want to keep an eye on the My Disney Experience app! Here, your Lightning Lane pass will be updated to reflect that you may return at any point later in the day. NOTE: It will not automatically refund your purchase of the ride, it will just change into this pass.


Then, when the ride comes back up, you’ll be able to return with your “Experience Redemption” pass and get straight into the Lightning Lane. Keep in mind that if a ride goes down for an extended period of time, you may experience a longer wait time later in the day as a swarm of guests all return to the ride at the same time.

Rise of the Resistance

But perhaps the most interesting thing we learned when Rise of the Resistance went down during our return time is that we were then able to buy a THIRD Individual Lightning Lane! You’re only supposed to be able to purchase two, but since our pass for Rise of the Resistance was converted to an “Experience Redemption,” it freed us up to purchase both Remy’s Ratatouille Adventure and Frozen Ever After at our next park, EPCOT.


So if you’re planning on purchasing the Individual Attraction Selections during your next trip, those are some important things you need to know! If you run into any questions or difficulties in the parks, make sure to look out for the Guest Experience stations (the blue umbrellas stationed around the park) or head to Guest Relations.

Guest Experience Team in Hollywood Studios

We’re always keeping up with the latest Disney news, including all those Genie updates, so stay tuned for more!

Here’s What Wait Times Look Like With the Individual Attraction Selections!

Would you pay per ride to use the Lightning Lanes? Let us know in the comments!

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One Reply to “How Do Ride Breakdowns Affect Disney World’s New Pay-Per-Ride Option?”

  1. Any idea what happens if the ride you have the Individual Pass for goes down for the rest of the day? Do you get a refund then?