Reviews of Mears Connect

Reviews

132

Rating

3.98 / 10

Recommended By

29%



Reviewed by Anonymous Review Date: 01/13/2024

Rating: (1)
Not Recommended

Ride with Mears, wait for years

Pros:

None

Cons:

Promise of buses every 20-30 minutes is an outright lie. Took 75 minutes and bus is going to four different resort areas and probably 15 hotels
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Reviewed by Anonymous Review Date: 12/28/2023

Rating: (3)
Not Recommended

We took Mears at the end of November from the airport to Animal Kingdom Lodge. It took 2 hours. We sat at the airport for 1/2 hour not moving waiting for the bus to fill up, then when I finally thought we were going to leave, we pulled away to stop at another terminal to wait for more people to board and then to 2 hotels before ours. We chose to do something different on the way back.

Pros:

Not having to drive or rent a vehicle

Cons:

too long to get to hotel
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Reviewed by Anonymous Review Date: 12/26/2023

Rating: (10)
Recommended

My wife Jessica Elston and myself have visited Disneyworld, a total of two times. The first was our honeymoon Jan 22, and the second was for my wife’s 30th birthday Sep 23.

On both occasions we were fortunate enough to have Randy Porter as our driver to our accommodation.

We are from the United Kingdom, so when we do save enough to cross the Atlantic, we want the trip to be as magical as possible.

Randy Porter has made both occasions feel amazing. His subject knowledge, along with his hilariously friendly personality, made our holidays really special.

This praise is a longtime coming, for a man that deserves to be highlighted as a commodity to your business.

Thank you all very much.

Best Regards
Calvin Elston
Author of The Beam Part One

Pros:

Friendly, efficient, hilariously entertaining quiz

Cons:

We have to save for a while to cross the Atlantic
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Reviewed by Anonymous Review Date: 12/17/2023

Rating: (10)
Recommended

Monti is the best driver for Mears!!! Great driver and great ride!! Would highly recommend riding with him.

Pros:

Monti

Cons:

Nothing
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Reviewed by Anonymous Review Date: 12/11/2023

Rating: (3)
Not Recommended

We used Mears Connect previously in 2022 for round trip. We had an early flight, so we had no wait for the bus to the resort. For our return trip, the bus showed up 15 minutes late and still had to stop at 2 other resorts. Luckily we have TSA precheck or we may have been in trouble. Fast forward to our most recent trip in 2023, once again we had no wait for the bus to our resort. However, our bus to take us back to the airport never showed up. Us and another party were supposed to be picked up at 5:10 and the tracking link wasn’t working. At 5:30 we called and were assured the bus was coming. At 5:45 a Mears Connect Van driver showed up (not there for us-she was there for another group) and we explained our situation. Luckily she had a few extra seats and was able to call her supervisor and get us on the van. We pulled out of the resort at 5:55, 45 mins after our bus was supposed to be there, and we don’t know if that bus ever showed. I most likely won’t be using Mears again after having a headache with both return trips.

Pros:

No issue with airport to resort trip, friendly drivers

Cons:

Late/no show for resort to airport pickup
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Reviewed by Anonymous Review Date: 12/09/2023

Rating: (1)
Not Recommended

If you enjoy bad service at a bad price this is you your answer mears Connect

Pros:

Bus driver was nice

Cons:

Waited one hour to load no one gave us any updates. When I ask the said I’ll give you your money back
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Reviewed by Anonymous Review Date: 12/08/2023

Rating: (1)
Not Recommended

Terrible service waited 1 hour no one spoke to us this is the worst possible service you can use

Pros:

None

Cons:

Everything
0 Users found this helpful.

Reviewed by Anonymous Review Date: 11/17/2023

Rating: (5)
Not Recommended

We were required to be at the departure location from our hotel 15 minutes before the shuttle departure time. Our shuttle was over 20 minutes late picking us up at that point we just called a Lyft and of course that’s when the shuttle showed up. Don’t recommend if you want to make your flight on time.

Pros:

Great getting us to the hotel from the airport.

Cons:

Very late picking us up for our departing flight. Wasted money on the return trip.
0 Users found this helpful.

Reviewed by Anonymous Review Date: 11/04/2023

Rating: (1)
Not Recommended

Corralled like cattle to stand and wait for the bus , for what this is costing,,WHY ,, have we been standing here waiting 40 minutes

Pros:

None

Cons:

Waiting
0 Users found this helpful.

Reviewed by Anonymous Review Date: 10/19/2023

Rating: (10)
Recommended

I had the best service with mears service I arrived at airport on Oct 8 with my family mears was already there waiting very patience driver excellent ride excellent service then for departing from my hotel mears was excellent on updating me on my status of my driver excellent and giving us information inside the airport area. Excellent

Pros:

Excellent service I had to call in spoke to Ann at your customer service line gave her an excellent rating on service

Cons:

I had trouble doing rating on line / called mears customer line spoke to Ann excellent service
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