Virtual Queues, Mobile Checkout, and More Details Announced for One of Disney’s BIGGEST Events of the Year

The 2022 D23 Expo is LESS than a month away.


This year’s Expo will include a multitude of different panels, an exciting concert, the ability to see pieces of Disney history, and much more. If you’ll be attending the event and want to snag any merchandise, beware that it may be a little harder than you think. But don’t worry, we’re here to walk you through it.

First, you’ll want to download the 2022 D23 Expo AND Disneyland apps on your phone. This way, you can utilize the virtual queues and mobile checkouts at the event.


Fans will be able to buy products celebrating Disney100 (the 100th anniversary of the Disney company) and limited-edition and never-before-seen items from Disney, Pixar, Marvel, Star Wars, and more.


If you’re looking to join a virtual queue, follow these instructions.

How to Join a Virtual Queue

  1. Open the D23 app and navigate your way to the merchandise location or scan the QR code at the entrance to the merch spot.
  2. Tap the “Join Virtual Queue” button. You can request to join the virtual queue at 6AM or 1PM PT.
  3. You’ll be navigated to the Disneyland Resort app where you’ll log in if you haven’t already. Select the number of guests (guests may join for up to two people and may only join one queue at a time) and tap “Join Virtual Queue.”
  4. You will be given an estimated wait time on your screen. Enjoy other D23 offerings while you wait, and head back to the store when you receive the push notification that your group has been called.

Virtual queues will be available at the following stores: D23 Expo Marketplace, D23 Expo Marketplace – 3rd Floor Limited Edition Annex, Mickey’s of Glendale Main Store, Mickey’s of Glendale Pin Store, Mickey’s of Glendale x D23 Expo Shop, and Disney Studio Store Hollywood.

D23 Bag

Note that there still might be a physical queue outside of the location that you’ll have to join to get in, and virtual queues are limited in capacity and subject to availability.

Using Mobile Merchandise Checkout

You can use Mobile Merchandise Checkout at some locations to speed up your process. To do so, follow the steps below:

  1. Open the Disneyland app and sign in.
  2. Scan the items you’d like to buy as you shop to add them to your cart.
  3. Hit “check out” when you’re ready, and pay for your items on your phone. You can pay for your items using Apple Pay, Credit Card, Debit Card, Disney Gift Cards, and Disney Reward Redemption Cards.
  4. Show your confirmation QR code and the items you’ve bought to a Cast Member before you leave the store.

Mobile checkout will be available at the following stores: D23 Expo Marketplace, D23 Expo Marketplace – 3rd Floor Limited Edition Annex, Mickey’s of Glendale Main Store, and D23 Expo Shop x Mickey’s of Glendale.


Tickets for the D23 Expo are sold out, so if you’ve got your ticket, consider yourself one of the lucky fans! Remember to use the D23 Expo app to make your schedule for the event so you don’t miss the immersive events or panels where some HUGE info could be revealed. As always, stay tuned to AllEars to get all the latest D23 Expo news.

Check out this sneak peek of merchandise you can find at the D23 Expo!

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What store are you most excited to shop at? Let us know in the comments below! 

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