Most Recent Reviews
Reviewed by maddox4 Review Date: 04/19/2017
Rating: (8) Recommended
Beautiful resort! Stayed the last week of March 2017 and some renovations were going on but they tend to do one building unit at a time so it doesn't really impact the others. Used one of the smaller pools as we were two adults no kids and it was very peaceful and clean. Our room was in building 36 which had not been renovated yet but other than the furniture being a little worn it was lovely and immaculately clean. Our studio was on the lower level on an end...our view wasn't great...air conditioner units...but we weren't the only ones. I'm sure the upper units are prettier scenery but due to my husbands stroke, we needed ground level. Would definitely stay here again.
Pros:
Beautiful groundsCons:
views from some roomsReview of Disney's QUICK SERVICE Dining Plan
Reviewed by maddox4 Review Date: 04/19/2017
Rating: (6) Recommended
On our last trip in March 2017 I kept track of what I had prepaid on the dining plan and what we actually would have paid at each location. We spent $12 in total more than if we would have paid out of pocket (I also took into account the drink mug). The 2 snack per day instead of the desserts at each meal was better for us. While it is also nice knowing you have paid for everything ahead of time, when we go back in Sept. 2017 we will not be purchasing the dining plan. We usually stay in DVC studios or 1 bedrooms so will take advantage of the "kitchen" option for some of our meals besides the usual breakfast in the room as we have done in the past.
Pros:
paid in advanceCons:
costReview of Landscape of Flavors - Lunch/Dinner
Reviewed by maddox4 Review Date: 04/19/2017
Rating: (9) Recommended
My husband and I enjoy this quick service because there are a few items that are unique--not the usual burger/fry choices. He enjoys the hamburger flatbread and I usually go for the buffalo chicken Panini. Generally peaceful if you try to hit it for a later lunch but it's not a huge place so it can get crazy at mealtime I'm sure.
Pros:
not burgers!Cons:
noneReview of Mara - Jambo House
Reviewed by maddox4 Review Date: 04/19/2017
Rating: (9) Recommended
We always make it a point to stop at this quick service even when we stay in a different resort. And, we always try to come on turkey sandwich day! This trip (March 17) we grabbed these meals as we were leaving for home, packed them in our cooler and ate them for supper on the road that evening. The meat is cooked so well it never seems dried out and love the homemade chips.
Pros:
turkey sandwiches!Cons:
noneReview of Yorkshire County Fish Shop
Reviewed by maddox4 Review Date: 04/19/2017
Rating: (9) Recommended
The fish and chips always rank a 10 with us but the seating is kind of a bummer. Hope they can expand this area at some point.
Pros:
love the fishCons:
seatingReview of La Cantina de San Angel
Reviewed by maddox4 Review Date: 04/19/2017
Rating: (8) Recommended
This is one of our favorite quick services although it is almost always crowded and with the outside ordering weather can be an issue. I also had difficulty understanding the cashiers but other than that the beef tacos and cheese empanadas were very good. Not a big fan of the "slaw/salad" but still enough food. The best deal if you like guac as much as I do is the large portion for only $4.
Pros:
decent quick service foodCons:
usually very crowded and hard to get thru lineReviewed by maddox4 Review Date: 04/19/2017
Rating: (8) Recommended
My husband and I ate here on March 27th...he had fried chicken which he said was very good. I had the shrimp and grits. Normally I am accustomed to the white creamy type sauce but this was tomato based--I still loved it. Service was excellent, very nice atmosphere as we enjoy the semi-open kitchen style so it was fun to watch them work. We did not have alcohol or appetizers so thought the price was a little high. Would go back but there are several other new dining spots we want to try first.
Pros:
good food, great serviceCons:
priceyReview of Disney Dream Overall Experience
Reviewed by Momof2DisneyPrincesses Review Date: 04/20/2017
Rating: (4) Not Recommended
While onboard the Disney Dream May 2016, I accidentally left a drawer full of clothes ($400 worth of clothes). After leaving Port Canaveral, we headed for Disney World when I realized I did not have my swimsuit (as it was in the drawer with the other clothing items) of our stateroom. I immediately called Disney Cruise customer service, who transferred me to lost and found to report the issue. After emailing back and forth with Disney's lost and found manager, I was told that they had NOT found my items in the stateroom and there was "nothing" they could do. That was it? Having been more than 16 times to Disney World and 4 Disney Cruises, this was definitely NOT the customer service we expect from Disney.
Pros:
Beautiful ship, fun showsCons:
Terrible customer serviceReview of Disney's Yacht Club Concierge Level
Reviewed by DEtter Review Date: 04/24/2017
Rating: (2) Not Recommended
We just returned from a 3 night stay, 4/16/17-4/19/17, and I have to say it was the worst Club Level/resort experience we have ever had. From arrival to departure it was an absolute waste of money. Upon arrival we were not personally greeted, which is expected when staying concierge, so we made our way to the lobby check-in where our first cast member encounter was bordering on downright rude. Our understanding was that our check-in was to take place with the club staff and when this was mentioned we received a flat, annoyed look and were told “no, I will do it then someone will come get you.†So, we proceeded to endure the agonizing process during which we advised that if our room was not ready we had bags that would need to be stored. Sure enough, once check-in was completed, we were told to wait and he would “get someone.†We again stated that we needed to store bags and were huffily pointed down the lobby and told “drop off your stuff then come back and I will get someone.†So, right off the bat we were questioning our resort decision but figured it could only get better….boy, were we wrong.
We dropped our bags, returned to the check-in counter only to find it completely deserted. Granted it was quite early in the morning but to find absolutely no one there, knowing we could not proceed any further without an escort was mind boggling. Finally a nice young man came out and asked if we had been helped. We relayed our adventure so far and he kindly apologized and proceeded to escort us to the 5th floor where we were left in the hands of cast member Ryan. I can honestly say, in the 3 nights/4 days we were there, he was the only shining light we had. Seeing we were frustrated at our treatment so far, he went above and beyond to turn the situation around and was an absolute pleasure to deal with. We had noted on our reservation that we were celebrating our 15th anniversary so Ryan gave us our buttons and warm congratulations and that is where the celebration ended. For the remainder of the time we were there we did not receive recognition form another cast member! Absolutely nothing! Now we are seasoned Disney veterans and understand that any sort of extra for celebrations are completely random and not to be expected but a simple verbal acknowledgement from the cast members should be second nature to them. Very disappointing to say the least.
Once we were situated we went to the Regatta lounge for breakfast. I have to say, this is the strangest and most unwelcoming lounge we have yet to encounter. The layout is odd as you have to cross through the food station to get plates, the soda fridge is crammed in by the coffee maker which is right by the door so you are inevitably having to cut through the middle of a line just to get in the room and the seating is akin to a small break room. There are no comfy chairs or couches, no room to relax and the staff seems less than thrilled to be there. The food selections are counter service at best with the breakfast and mid-day snack selections being exactly the same every day. The kicker to this place is that it closes 3 times a day, actually closes with no access to guests! So, if you come back from the parks for a break and want to grab a drink or a snack but don’t time it right you are out of luck because there is no entry and the cast members will not even answer the door! For the amount of money guests pay to use the Regatta club this is absolutely unacceptable! When we asked about this strange process we were simply told “yeah, we close between services.â€
We stayed in room 5192 and it was nothing to write home about. No nautical feel, beds were hard, pillows were marshmallow soft and there was no comfortable place to relax. Considering how uninviting the “lounge†was, it would have been nice to have at least had a comfortable room to relax in but not dice. Only upside was that the shower was good. Mousekeeping was adequate, at best, and never once did we get a towel character or any type of extra. Of the 2 concierge desks, more often than not, 1 was empty and the solitary cast member that was present, regardless of who it was, just seemed bothered. It was strange to not even receive a “hello†or “have fun†from them when leaving or returning. I mean, the desks are right off the elevators so it’s not like they don’t see you! One day we did return to an absolute war taking place between a guest and the staff over missing pants. Apparently he had a very important dinner at the Yachtsman Steak House that evening so he had sent his dress pants out to be pressed early that morning with a guarantee that they would be back in time. Well, it was after 4p and he did not have his pants nor did anyone know anything about it. Seems he had gotten the brushoff and shuffle one too many times and he lost it….understandably so. To cap off the stay, on the morning we checked out we were surprised to see 4 cast members in the concierge area. Alas, only one was actually working, but didn’t speak, while the other 3 were gathered in a huddle looking at the computer with one of the ladies filing her nails. They looked up but didn’t utter a sound. Fitting ending to a dismal stay.
Overall, we were thoroughly disappointed in the Yacht Club. From cast members to rooms to concierge we feel like our money was not well spent. After years of staying at the Boardwalk and never having anything but exemplary service, whether in a standard room or Club Level, we now know for a truly magical and relaxing vacation, Yacht Club is off the list. Shame, as it is a beautiful resort.
Pros:
Beautiful Resort, Great LocationCons:
Poor Staff, Terrible Club LevelReview of Flying Fish
Reviewed by sand935 Review Date: 04/23/2017
Rating: (10) Recommended
We go to Disney World once a month all winter (live in Wisc).
Everytime we go we make sure we eat at Flying Fish.
My husband usually orders the salmon, he says the fish and what is served with it is one of the best salmon combination he has ever had.
I am trying to work through the menu, so far I have tried the steak, bison, sea bass with prawns, and a few of the sustainable fish; all have been exceptional.
The combination of veg. with the sustainable fish is my favorite.
The combinations that Chef Tim comes up with are so tasty. I rarely clean my plate but I always do here.
DiDi has been our server most of the times we are here and have not have better service anywhere else. He is the best.
