Reviews of Mears Connect
Reviewed by Anonymous Review Date: 01/27/2024
Rating: (3) Not Recommended
Only reason for a 3 is for our awesome bus driver Jean on the way to the resort and back to airport. Those stars are for him!
Leaving our resort, the bus was 40 mins late. Our family rushed to get to the pick up site by 11:30 for our 11:50 bus. I called multiple times and was told the bus was \"on its way\"...it didn't show up until 1230...highly disappointed with this due to the importance of being on time.
Pros:
Awesome driverCons:
40 minutes lateReviewed by Anonymous Review Date: 01/22/2024
Rating: (1) Not Recommended
did not perform as promised
Pros:
none leap to mindCons:
I would not have included even a single star if that was an option. I scheduled Mears Global Select sedan service to return to the airport. The original driver was a \"no show\" and the substitute driver was 20 minutes late. If you have ever been through TSA at Orlando's airport, you know how long the process is and how stressful it was for me when Mears failed to deliver as promised, despite the price of its premium service. Mears has lost my trust and, thus, my business.Reviewed by Anonymous Review Date: 01/18/2024
Rating: (1) Not Recommended
Ehh. This service has gone downhill. No issues from airport to disney hotel. But the bus took off and left us while I was trying to find the right mears bus leaving our hotel. I had connected to the locator so they could see my party was onsite. The customer service number just plays one of the high call recordings and u never get a person to help set up the next bus. You are out of luck if something goes wrong. Highly recommend Uber instead. They are always near the resorts so driver was there within 2 minutes plus you can order it for a time that works for you.. not too early for your flight like mears does. More time at the parks or relaxing!
Pros:
Located at airport. No other pros.Cons:
Everything elseReviewed by Anonymous Review Date: 01/14/2024
Rating: (1) Not Recommended
Had issues leaving airport with the check in crew sending people to the wrong bus causing the driver to have to delay departure to find the right bus for the wrong passengers. When getting picked up for the airport the link provided no info on our bus until 20 minutes past when we were supposed to have left for the airport. Then since the bus was over thirty minutes late when it got there to pick us up they decided to have it wait around for the next group to board so they wouldn't be late. Making our group originally group for this bus now leaving the resorts for the airport almost an hour behind.
Pros:
Drivers are niceCons:
Cannot schedule busses properly Late pick ups/departures Willing to make groups late to try and not make another group wait.Reviewed by Anonymous Review Date: 01/13/2024
Rating: (1) Not Recommended
Ride with Mears, wait for years
Pros:
NoneCons:
Promise of buses every 20-30 minutes is an outright lie. Took 75 minutes and bus is going to four different resort areas and probably 15 hotelsReviewed by Anonymous Review Date: 12/28/2023
Rating: (3) Not Recommended
We took Mears at the end of November from the airport to Animal Kingdom Lodge. It took 2 hours. We sat at the airport for 1/2 hour not moving waiting for the bus to fill up, then when I finally thought we were going to leave, we pulled away to stop at another terminal to wait for more people to board and then to 2 hotels before ours. We chose to do something different on the way back.
Pros:
Not having to drive or rent a vehicleCons:
too long to get to hotelReviewed by Anonymous Review Date: 12/26/2023
Rating: (10) Recommended
My wife Jessica Elston and myself have visited Disneyworld, a total of two times. The first was our honeymoon Jan 22, and the second was for my wife’s 30th birthday Sep 23.
On both occasions we were fortunate enough to have Randy Porter as our driver to our accommodation.
We are from the United Kingdom, so when we do save enough to cross the Atlantic, we want the trip to be as magical as possible.
Randy Porter has made both occasions feel amazing. His subject knowledge, along with his hilariously friendly personality, made our holidays really special.
This praise is a longtime coming, for a man that deserves to be highlighted as a commodity to your business.
Thank you all very much.
Best Regards
Calvin Elston
Author of The Beam Part One
Pros:
Friendly, efficient, hilariously entertaining quizCons:
We have to save for a while to cross the AtlanticReviewed by Anonymous Review Date: 12/17/2023
Rating: (10) Recommended
Monti is the best driver for Mears!!! Great driver and great ride!! Would highly recommend riding with him.
Pros:
MontiCons:
NothingReviewed by Anonymous Review Date: 12/11/2023
Rating: (3) Not Recommended
We used Mears Connect previously in 2022 for round trip. We had an early flight, so we had no wait for the bus to the resort. For our return trip, the bus showed up 15 minutes late and still had to stop at 2 other resorts. Luckily we have TSA precheck or we may have been in trouble. Fast forward to our most recent trip in 2023, once again we had no wait for the bus to our resort. However, our bus to take us back to the airport never showed up. Us and another party were supposed to be picked up at 5:10 and the tracking link wasn’t working. At 5:30 we called and were assured the bus was coming. At 5:45 a Mears Connect Van driver showed up (not there for us-she was there for another group) and we explained our situation. Luckily she had a few extra seats and was able to call her supervisor and get us on the van. We pulled out of the resort at 5:55, 45 mins after our bus was supposed to be there, and we don’t know if that bus ever showed. I most likely won’t be using Mears again after having a headache with both return trips.
Pros:
No issue with airport to resort trip, friendly driversCons:
Late/no show for resort to airport pickupReviewed by Anonymous Review Date: 12/09/2023
Rating: (1) Not Recommended
If you enjoy bad service at a bad price this is you your answer mears Connect
