Here’s How Rider Switch and Disability Access Service Works in Disneyland Now

We’re at Disneyland Resort’s theme parks today — reunited and it feels so good!

We are BACK!

We’ve been checking out all the changes to the parks today and enjoying our time at the Happiest Place on Earth! There is so much to see and do, from rides to food and everything in-between. But, one of the important things we’ve got on our list is to check out the new procedures!

If you have special circumstances with your travel party, then you may be familiar with two of Disney’s features: Disability Access Service and Rider Switch. Disability Access Service is designed for those who have disabilities that prevent them from waiting in standby lines and Rider Switch is for parents with small children who aren’t yet tall enough to experience bigger rides and attractions.

Radiator Springs Racers in Disney California Adventure

While in the park today, we reached out to Cast Members to find out how these two features have been modified since reopening, and we’ve got some important details to share with you!


According to Cast Members, the Disability Access Service is working the same as it has before in both Disneyland Park and Disney California Adventure. All you need to do is go to the entrance of the attraction you’re hoping to ride and speak with a Cast Member. They will provide you with a return time for the attraction that is equal to the current queue wait time.

Check in with a Cast Member at the entrance to the rides

Rider switch is also working similarly to how it has been done at Disneyland previously, though the process depends on which attraction you’re hoping to ride.

Rider Swap is currently a bit different for every ride

Because of the new social distancing guidelines in the parks, each ride will have families wait in slightly different locations, so you’ll need to check with a Cast Member at each attraction. We stopped by Big Thunder Mountain Railroad to see how they were facilitating rider switch, and a Cast Member shared that they are using the exit like usual, though other attractions will not be the same.

Big Thunder Mountain

The Cast Member at Big Thunder Mountain also shared that they are anticipating that the lines will be much shorter later in the day, so they may begin directing families to wait in the standby line instead of using the rider switch areas.

Splash Mountain

Stay tuned to AllEars for more reopening information straight from Disneyland Resort’s theme parks! We’ll be covering all the news today!

All the Rides Reopening With Disneyland Resort — Click Here!

Have you ever used either of these services? Let us know in the comments!

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