Reviews of Beach Club Marketplace

Reviewed by Harrimans Review Date: 07/21/2013

Rating: (2)

Not Recommended

First I have to say the staff was very friendly and helpful.

After that....

This has got to be one of the worst counter service locations at any Disney Resort. The layout is small and cramped. Not nearly enough room to fill the demand of two Deluxe Resorts. The food selections were good but pretty limited. We ended up only trying the pizza and flatbreads because each time we tried waiting to get a sandwich we gave up after at least a half hour wait. The food prep area is about as big as subway store and set up the same way but we found the staff to be incredibly slow. Each flatbread and pizza was hand prepared as you ordered it and then had to be cooked in a small oven the size of the ones they use to toast a sub at Subway. This basically takes FOREVER when you have 20-30 people lined up from dinner time till close and the same at lunch time when we stayed there in June.

Once you get you food you have to navigate over to a circular register area that is shared with the gift shop and has no organized line set-up. Not bad if you catch the place when it is empty but if you actually want to go there for breakfast, lunch, dinner or an evening snack it is basically chaos. There is not much seating so you have to then walk your food either to the Solarium, the pool or your room.

The drink machines are small and too few again to handle the capacity of two Deluxe resorts. They were constantly out of ice and had way too little room to fix your drink and/or replace the lid if you were lucky enough to get ice and the beverage you wanted instead of just water.

We were there at a busier time of year, but I would say the Marketplace is a complete embarrassment to an otherwise great resort.