We Experienced the New Temperature Check Screenings at Universal Orlando’s CityWalk. Here’s What the Process Was Like.

CityWalk at Universal Orlando re-opened today with new health and safety precautions in place.

Universal Orlando

These updated protocols include face mask requirements for guests and employees, limited hours, social distancing measures, and required temperature checks. Here was our experience was like with the temperature screening required for entry!

Many of the health and safety measures which were announced for CityWalk are similar to those that will be implemented at Disney Springs when it re-opens starting May 20th. One of these protocols includes a required temperature screenings for all guests and employees.

CityWalk Health and Safety Sign

According to Universal, guests with a temperature of 100.4 degrees or higher will not be admitted. Our team visited CityWalk to get a first-hand experience of the temperature screening process, and here’s what we learned!

CityWalk Orlando’s Opening Day

Before our reporter even made it to the temperature scanning area, there were signs all over the CityWalk area detailing the precautions being taken. Universal Orlando made sure to detail the importance of face masks, frequent hand-washing, distancing of at least 6-feet apart, and temperature checks.

Universal Studios CityWalk Re-Opening

Hand-sanitizing situations were placed around the entrance area before and after the temperature checks. Guests were placed 6-feet apart from one another as they waited in line to enter CityWalk.

Social Distancing

Although there were plenty of people at CityWalk to visit the shops and dining locations, the process moved smoothly and quickly. An officer wore a face shield before waving a contactless forehead thermometer in front of the guest. In order to get an accurate reading, hats or anything blocking someone’s forehead had to be taken off.

Temperature Checks

After the temperature was read without any physical contact, guests moved onto bag check before entering CityWalk. Overall, the process was fairly simple, and the team members were incredibly friendly throughout.

Temperature Checks

We will continue to keep you updated with the rest of our experiences while we visit Universal Orlando’s CityWalk on reopening day!

Click here as we take you through our full experience of the first day back at Universal Orlando’s CityWalk!

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Rachel Franko has been going to Disney Parks since she was a baby, and her love of Disney has only grown into a SLIGHT obsession since! She's been writing for AllEars since 2019 and loves sharing the magic with all the readers. When she's not writing, you can catch her heading to Disney and Universal Studios with a heart full of dreams and a backpack full of themed ears!

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3 Replies to “We Experienced the New Temperature Check Screenings at Universal Orlando’s CityWalk. Here’s What the Process Was Like.”

  1. Surprised they are going old school hand held with such a large volume of people. They should have used the Remark system like disney seems to be going with.

  2. I am a nurse who has her temperature taken on a daily basis and the non contact thermal thermometers don’t register my temp is to low. Any idea if there is a plan in place in the event this happens?

    1. My work takes me into hospitals each day and most now take my temp as well. The contactless thermometers are not accurate at all… I have been anywhere from 92.3 to 96.9.I have never been above 98 on either the contactless or the roller thermometers. I laugh when they are so low as I know that is not accurate. They say OK as long as you don’t have a fever. Makes me wonder if someone actually reads a 98.8… are they actually more closer to 101 or higher?