Major Changes to Disney’s Lost and Found System


Walt Disney World Resort has introduced an online tool to make it even easier and more convenient for you to report lost items.

If you lose something in a Disney theme park, water park, Disney Springs, ESPN Wide World of Sports or on Disney transportation, visit and input information about your lost item. Disney will then search for the item for you, sending periodic updates right to your email address, whether you’re still visiting Walt Disney World Resort or have already returned home.

All it takes is a few simple clicks on any smart device.

Step 1: Visit to get started.
Step 2: Enter information about your lost item.
Step 3: Fill in your contact information and click submit.

If you have additional questions, ask a cast member. More information is available at

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One Reply to “Major Changes to Disney’s Lost and Found System”

  1. Last January we had to utilize this lost & found system. An hour after we got off tower of terror, my husband realized his cell phone was not in his belt holder. We figured it came out during the drops. we went back to tot, they did not have it, we did the online lost & found, & bingo a little while later we were able to pick up the lost cell phone at the lost & found in Disney Springs.