Guest Relations at Disney Springs Marketplace will now keep lost-and-found items for three days before sending them on to Theme Park Lost and Found at the Transportation and Ticket Center. If trying to locate a lost item, you can visit Guest Relations in the Marketplace or call 407-828-3150, option 9 during operating hours: Sunday-Thursday, 9 a.m.-11:30 p.m. and Friday-Saturday, 9 a.m.-midnight. Note that items found at Disney theme parks and water parks are held at the park's Guest Relations for one day before they are transferred to Theme Park Lost and Found.
Disney Springs Lost-and-Found Procedures Adjusted
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They found my cell phone but told me that they don’t have the proper shipping label to mail it to me. I just don’t understand that. It’s Disney they have everything. I’m very disappointed.