When the Disney parks reopened, they got some BIG changes…especially in the U.S.!
We got new health and safety measures (that have since disappeared in some areas), and things like restaurants and hotels had to slowly reopen. But one of the biggest updates has been Disney’s park pass reservation system that requires guests to reserve their visits in advance. And it looks like it’s sticking around, according to one Disney executive!
Recently, Disneyland Resort President Ken Potrock had an interview with the Orange County Register where they discussed all the changes that the parks have seen in the past year. And on that list of questions was one very interesting tidbit about the park reservation system.
When asked if reservations have changed the Disneyland experience, Potrock replied: “It’s been an extraordinary change. People ask me if reservations are going to go away. I don’t think so. Reservations create a really important opportunity for us to be able to manage the demand more effectively than we ever could.”
He went on to add, “If you remember the days where we would have huge quantities of people coming into the park — wall to wall and cheek to cheek. Then you remember days where we didn’t have as many people. The objective here is to spread that demand, whether it’s a Tuesday or a Saturday. If we do that, a couple of really good things happen. One, it’s a better experience for all. Two, we can better manage the labor scenario in a more efficient way.”
We’ve heard similar comments from other executives in the past about the park pass system sticking around, but it looks like that thought process hasn’t changed much in the past few months. As the Disney parks increase capacity, it becomes a little easier for guests to get reservations, but it can still be challenging on holidays or busy weekends.
We’ll keep you updated with any news on Disney’s operational changes, so stay tuned to AllEars for the latest!
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Have you been to Disneyland Resort since it reopened? Tell us in the comments!