Infamous Universal Orlando Ride Malfunctions

Everyone has off-days, even big attractions at huge Orlando theme parks. Sometimes, you’re just not feeling it, and we totally get that.

Universal Orlando Resort

But those off-days can sometimes turn into funny stories, and that’s definitely the case with these Universal Orlando ride issues. We’re revisiting some of the most infamous ride malfunctions in Universal’s history. Just a warning: these stories do involve suspense, wild animals, and even dementors.

Let’s start out with those wild animals, shall we?

Hagrid’s Magical Creatures Motorbike Adventure™

Hagrid’s Magical Creatures Motorbike Adventure is one of the most popular attractions at Universal Orlando. In fact, 100% of AllEars readers who have reviewed this ride so far have recommended you go on it.

Hagrid’s Motorbike Adventure

But it turns out, this ride was a little TOO popular. Around the time that this ride opened in 2019, there were hundreds — possibly thousands — of unwanted visitors.

Hagrid’s Magical Creatures Motorbike Adventure

Nope, those weren’t human visitors. This coaster got invaded by BEES.

Bees in Disney World ©Disney

The bee infestation was apparently an ongoing issue, but at one point it got so bad that the coaster shut down.

Hagrid’s Magical Creatures Motorbike Adventure

Luckily, Universal took care of the problem shortly after that, and Hagrid’s Adventure has been welcoming visitors (of the human variety) ever since.

Cleaning Hagrid’s Motorbikes

We can’t help but feel kind of bad for the bees — the ride name does say that it’s for “creatures.” So really shouldn’t they get the priority here? Based on Hagrid’s love for somewhat dangerous animals, we think he would’ve loved those bees.

Click Here to See a Coaster Throwdown between Hagrid’s Motorbike Adventure and the Velocicoaster

Harry Potter and the Forbidden Journey™

Rogue bees aren’t the only problem in the Wizarding World, apparently. Over at Harry Potter and the Forbidden Journey (that’s the attraction inside the Hogwarts castle), there have been some not-so-magical moments.

Harry Potter and the Forbidden Journey

We’ve had a few reporters get stuck inside Forbidden Journey when the ride vehicle was tilted at a very strange angle (if you’ve been on this ride, you know what we mean). The vehicle is almost like the Soarin’ ride, where you’re suspended in the air, and it tilts you around to look at different scenes.

Forbidden Journey

One of those scenes involves some of the scariest villains in the Wizarding World — dementors. Once, our reporter was stuck, tilted at an uncomfy angle, and surrounded by those dementors. It’s pretty much our worst nightmare come to life.

Queue (p.s. we know that’s not a dementor)

Another reporter has been evacuated from this attraction after hanging out almost completely sideways in the ride vehicle for a half hour.

Forbidden Journey

So even though we absolutely would like to spend more time inside the Hogwarts castle, that’s probably not our top choice for how we want to do it.

Click Here to See 10 Things You DON’T Want to Miss at the Wizarding World of Harry Potter

Hollywood Rip Ride Rockit™

The other ride malfunctions were pretty notable, but Hollywood Rip Ride Rockit has been through the ringer when it comes to breaking down.

Hollywood Rip Ride Rockit

On a few different occasions, “technical glitches” have caused the ride to stop, and passengers were helped out of the vehicle and down the stairs to safety.

Universal Orlando

WESH reported one such event in 2019, when the fire department even came by to make sure that everyone made it off the coaster safely. That wasn’t the only time that Fire and Rescue made the trip to this ride. In 2013, the roller coaster glitched out, and the ride vehicles came to a stop.

Hollywood Rip Ride Rockit

That’s what’s supposed to happen on these rides when there’s a problem. But for one group of people, it was perfectly rotten timing. Their vehicle was stopped on the near-vertical ascent at the beginning of this coaster, 150 feet above the ground. Everyone got off the ride safely, but it took almost 2 and a half hours to complete the evacuation.

© NBC Universal

That seems like plenty of time to regret your decision to board the coaster at *exactly* the wrong time.

Click Here to See Which Universal Rides You Should Skip if You Suffer from Motion Sickness


Does anyone else miss the Jaws ride in Universal Orlando? Diagon Alley is super cool, and we’re very happy that it’s part of Universal now. But we still miss seeing our friend the giant killer shark.

Ahh, Shark!!!

As much as we came to love this attraction, it had possibly the worst opening day of any ride. On its debut, the mechanical sharks broke down repeatedly, and guests had to be evacuated from the ride had almost constantly. Other effects didn’t work right either. As if on cue, a thunderstorm rolled in later in the day and caused even more problems.


It was so bad that Universal actually sued the original manufacturer for design malpractice. They later rebuilt the ride (from scratch), which became the attraction we loved dearly.

Universal Orlando

Then, of course, it was removed in 2012 to make way for Wizarding shops. But don’t worry! You can still get your photo taken with the glorious shark who started it all at the Jaws photo op in Universal Orlando.

Click Here to Learn More About the History of Jaws at Universal Studios

So what can we learn from this? Sharks and bees — while both are majestic creatures that are essential to their respective ecosystems — apparently don’t last long on Universal rides. Yep, that’s the moral to this story.

Universal Orlando

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Have you ever been stuck on a ride at Universal Orlando? Tell us your story in the comments!

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2 Replies to “Infamous Universal Orlando Ride Malfunctions”

  1. I got stuck on Harry Potter tilted forward in front of the whomping willow. It was so uncomfortable. Fortunately it was only for like a couple of minutes, but if it had been more it would have become probably pretty painful.