Remember that Disney parks planning app called the Disney Genie?
Probably not, because the app was announced at the 2019 D23 Expo and then nothing really happened. We did get a preview of the app last year and saw how it should help guests plan their day at a Disney park, but we had no information on when it would be launching…until now!
During Disney’s quarterly earnings call today, Disney CEO Bob Chapek discussed Disney Genie in more detail.
He said the new multi-tiered service should be a better, more personable and customized experience, putting the guest in control. Chapek continued on to say that it should help guests spend less time waiting in line and more time having fun!
The Disney CEO then compared it to MyMagic+, saying that was sticking their toe in the pond, but Genie is that program on steroids, then calling the technology “transformational.” Sounds very promising!
Chapek said Genie will revolutionize the guest experience, dramatically improving it and will make navigation of their day much easier. He went on to say that the program takes consumer preferences and blends it with industrial engineering data for how the park is operating that day to make suggestions on the fly and that it will lead to substantial commercial opportunities.
During our preview of the app last year, we saw how it could be used to help take the hassle out of planning your Disney park day. We also learned that Genie will allow guests to make and change plans throughout the day based on preferences and Disney’s recommendations. These will be based on things like types of attractions, wait times, and locations, which will allow guests to create a customized itinerary for themselves.
Back in April of this year, Chairman of Disney Parks, Experiences, and Products, Josh D’Amaro, spoke about Genie first launching at Disney World. We do not have an official release date at this time, but we’ll keep you updated when we know more!
Do you think the Genie app sounds like it will help you on your Disney vacation? Sound off in the comments!