Traveling to Disney’s Aulani Resort Soon? Here’s Some Important Information!

We recently shared the exciting news that Aulani, a Disney Resort and Spa will reopen for guests on November 1st!

© Disney

With the grand reopening of the resort less than a month away, there are some important updates you’ll need to know if you plan on visiting soon!

As of this writing, the state of Hawaii still mandates that incoming guests from other states must quarantine for fourteen days upon arrival. However, starting on October 15th, visitors may bypass quarantine if they produce a negative COVID test upon arrival. For the most up-to-date state mandate information, visit

Other things to keep in mind prior to arrival

Face coverings are required for all guests above the age of 2 at all times, with the exception of eating or swimming. By entering Disney’s Aulani Resort, you are confirming that you and your party have not experienced any symptoms and that you also agree to abide by the resort’s rules and regulations. Aulani will also use an online check-in system to promote physical distancing.


Once you arrive at Disney’s Aulani Resort

After you check in and settle into your room at Aulani, there are additional health and safety measures to keep in mind.

Disney’s Aulani Resort ©Disney

Similar to what we have seen at other Disney resorts, there will be reduced capacity in stores, dining locations, pools, and other public areas. Limited-contact service throughout the shops and dining locations will be implemented to aid in maintaining physical distancing.


There will also be additional cleaning and sanitizing efforts in public areas throughout the resort, as well as each individual guest room prior to checking in. During your stay, rooms will receive a lite cleaning every other day. For Disney Vacation Club Members, rooms will receive cleaning serve on the fourth and eight day. Guests and DVC Members may decline this service if they prefer.


Keep in mind that while many of Aulani’s services will be open and available for guests, additional locations will remain closed during this phased reopening. Those include but are not limited to:

  • Aunty’s Beach House
  • Laniwai Spa
  • Painted Sky: HI Style Studio
  • ‘AMA‘AMA Restaurant
  • Makahiki Bounty of the Islands – including character dining
  • KA WA‘A Lū‘au
  • Little Opihi’s beachside kiosk
  • Private Dining
  • Valet service
  • Alamo car rental desk
  • Instructor-led fitness classes
  • Some activities, including ‘Ohana Movie Night, Shaka-A-Shaka Pool Party, Disney Animation, Kakamora Chaos, DVC Member Hour, and guided tours

Despite the fact that Aulani is reopening soon, Disney will continue to provide flexibility for travelers. Guests can still cancel their Aulani reservation up to 24 hours prior to your arrival date for stays through May 20, 2021. If you choose to cancel, Disney-imposed cancelation fees will be waived.


If you cancel a room-only reservation within 24 hours (or if you are a no-show), a cancelation fee will be applied. If you cancel a Walt Disney Travel Company vacation package within 24 hours prior to your check in date (or are a no-show), a $400 cancelation fee will be charged.

Click here to learn more about one of the best ways to book a Disney Resort Hotel room that you may not have thought about!

Do you have an upcoming reservation at Disney’s Aulani Resort? Let us know in the comments!

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