Reviews of Garden Grocer
Reviewed by sandyl Review Date: 10/14/2016
Rating: (10) Recommended
We decided to place an order with garden grocer the first day of our trip - we placed the order via the app which we were a bit skeptical that everything would be available - we received an immediate confirmation as well as a phone call confirming our order. We also received a call notifying us that our order had been delivered. Garden Grocer has a very extensive selection its very reasonable prices. Worked out great for breakfast and having fruits an snacks in the room. Woful highly recommend using them
Pros:
Great service with first quality foodCons:
noneReviewed by jersue96 Review Date: 09/21/2016
Rating: (10) Recommended
We decided to try Garden Grocer after not only reading wonderful reviews but talking to folks who had used this service. They had nothing but wonderful things to say! We decided to give it a try and ordered early to get a discount and got a few things such as beer, cereal, chips and a case of water! When we arrived our order was waiting for us and bell services brought it to our room. The order was correct and nothing was missing. We have already booked another vacation for next year and are planning on using Garden Grocer again! We would highly recommend this service to anyone. It was an easy ordering process !
Pros:
Wonderful service! Nice not having to go grocery shopping on vacation!Cons:
Not one thing!Reviewed by dfinley Review Date: 09/18/2016
Rating: (9) Recommended
The order was delivered as promised. Everything was top notch except green apples (brown inside), but could not have known until eaten. Would use again.
Pros:
Convenience, QualityCons:
—Reviewed by LISAE Review Date: 08/10/2016
Rating: (10) Recommended
Another trip to WDW and another Garden Grocer delivery. The price is great compared to WDW water prices etc. The delivery had arrived prior to check in and was perfect.
I can't recommend GG highly enough.
Pros:
good price, accurate delivery and on time.Cons:
noneReviewed by austin95mom Review Date: 07/20/2016
Rating: (10) Recommended
We have used Garden Grocer numerous times and have always been well pleased. Out of about 10 times we have only been missing part of our order once. Orders are delivered to bell services and any items that need refrigeration are placed in cold storage. We notified bell services of our missing item thinking that it was still in their possession. They were unable to locate the item so they notified Garden Grocer and it was replaced quickly. Having food delivered by GG to our WDW resort has saved us money and time that we were able to spend enjoying our vacation. They do have a minimum order of about $45 but we meet that minimum easily. Also there is a delivery fee if the order is under a certain amount (I don't remember the exact charge). Overall it is a great service that my family will continue to use.
Pros:
convenient & reliableCons:
delivery feeReviewed by maze4 Review Date: 05/30/2016
Rating: (10) Recommended
First time user. Wanted to try since was staying 9 days and didnt want to pack so much. As a family we connected the laptop to our tv and viewed yhe website to make selections. That made it fun during the planning process. We ordered early to get discount. Received text, email, and phone call letting me know items were waiting at resort. We stayed 5/16-5/24 and actually had alot of food leftover. My milk froze but that was resort issue not GG. Will use this service again. Did not request special items but will next time ie. Alcohol, specialty yogurts etc
Pros:
convenienceCons:
noneReviewed by shell65 Review Date: 04/30/2016
Rating: (10) Recommended
We used this again this year. They texted me when the order was ready. The order was delivered to our room immediately by the bellman. The food was fresh. We got exactly what we ordered.
Pros:
easy, convientCons:
—Reviewed by mcmouse Review Date: 04/18/2016
Rating: (10) Recommended
We tried Garden Grocer for the first time this year. We found it to be a great money saver. We placed our order online enough in advance to receive a 10% discount. Delivery fee was $14. with a minimum order of $40. Just ordering a case of water is a huge money saver when the price of a bottle of water at the World is $2.75. We ordered munchies, and lots of breakfast foods, along with OJ and milk, so we could get out of our room earlier in the AM, and also, of course, to save $$$ on breakfasts. Delivery is made to bell services, and they keep your refrigerated things cold until you call and ask them to deliver everything to your room. Groceries are brought in sturdy paper bags (eco friendly). We will certainly use this service again. A great idea!
Pros:
cost effectiveCons:
—Reviewed by kfergus Review Date: 03/22/2016
Rating: (9) Recommended
Used Garden Grocer for the 5th time on our recent trip and as usual they were fantastic. We stay in DVC resorts so we like to have breakfast while we are getting ready and lunch in the room during midday breaks, so we ordered coffee, cereal, milk, juice, cinnamon rolls, snacks, and sandwich items including produce. We also ordered soft drinks and beverages which were great to have on hand in our room. All products were fresh and our order was delivered on time with a call to confirm delivery. We arrived at 4pm but had selected the 12-4pm deliery window, so bell services held our order. Although there were some minor items they did not show to be in stock on their app, almost everything on my wish list was there, and it saved time and hassle to not have to try and grocery shop after we arrived. Overall this is a great service and I recommend it 100%.
Pros:
Convenience and serviceCons:
varietyReviewed by bmdisney Review Date: 12/20/2015
Rating: (2) Not Recommended
My first experience with GG was during the planning stages on my most recent trip. On the front end, it was all positive. But my plans unexpectedly changed requiring me to cancel my order. I contacted GG well in advance of my trip (3 weeks) to cancel. I received confirmation my order was cancelled. My trip has now come and gone and it has been 30 days since I cancelled my order. No refund yet. My attempts to get information by email have yielded nothing. I may understand the difficulty in getting a refund if I cancelled last minute, etc. So, just a word of warning - You pay up front (which I completely understand) but if for any reason you need to cancel your order, refunds may take over a month (and counting).
