Waiver Forms

This is an unplanned blog so consider this to be sort of a public service announcement.

For those who have signed up to do any of the races that will be held at Walt Disney World during the Walt Disney World Marathon weekend in Orlando you should have by now received an email telling you that you can download your waiver form.

You need to download, print, sign, and bring this waiver form to the World of Sports when you get to Orlando in January.

Well, if you haven’t received this email, you are not alone. I had never received this email, but it was forwarded to me. I went to the Disney Sports Registration Verification Site to download my waiver form.

After plugging in my last name and date of birth I hit the Search button and was informed that there was no record of my registration.

Huh?

I registered on January 17th at 1:13:04:31 P.M. and I know that because I have the registration confirmation.

So I called Disney Sports at 407 938 3398 and talked to Cathy.

Cathy was helpful but could not resolve the problem.

She checked and said, “Yeah Mike, we have you registered so don’t worry!”

“That’s great Cathy but… I can’t get my waiver form.”

So after several attempts we were still puzzled as to why we could not get my waiver to download.

Finally Cathy gave me the email of the folks to contact to try and get resolution of this problem.

The email is [email protected].

I sent them a note and within a day or so I heard from Ivy.

She told me to enter my name EXACTLY as it was on my registration form.

I had been doing that but no luck.

I looked at my name. It was “Michael Joseph Scopa, Sr.” and I had tried everything…uppercase…lowercase…initial caps….even a direct copy and paste but no luck.

Then I figured I had nothing to lose so I typed in “Scopa, Sr” without the period after the “Sr” and it worked.

I informed Disney of the system’s glitch….a glitch that should not be.

Hopefully you won’t run into a problem and need to contact Cathy at Disney Sports or Ivy Track Shack.

If you do they are ready to help.