Refillable Amenities Replacing Individual Bottles at Disney Resorts

As recently reported, Disney plans to significantly reduce its plastic waste over the next few years. One of the ways it plans to achieve this is by switching over to refillable in-room amenities (shampoo, body wash, conditioner, etc.), instead of using smaller individual, single-use bottles. Disney projects this effort will reduce plastics in in Disney hotel and cruise ship guest rooms by 80 percent.


Wall-mounted dispensers like the ones pictured above have been placed in Walt Disney World’s value resorts for some time now. (The photo above was taken recently at the All-Star Music Resort.) But we hear reports now that similar set-ups have been spotted in some moderate resorts, too, specifically Port Orleans French Quarter and Caribbean Beach Resorts.

As you can see from the photo, these larger dispensers are locked in place, to reduce the chance of tampering with the bottles. For those fans of the H2O+ bath products (yours truly included!), it seems that Disney is continuing to provide this high-end line of lotions, soaps and shampoos.

Unfortunately, we’ve already had reports of guests finding empty dispensers when they’ve checked into their rooms — perhaps housekeeping isn’t yet used to checking the product levels routinely.

One thing’s for sure — we’ll miss taking home our partially used individual bottles and using them once back in our day-to-day routine! Just one whiff of that sea marine shampoo takes us back to happy times, lounging around our resort, or getting ready for a busy day in the parks.

Have you seen these new refillable amenities during your recent visit to the World? What do you think of this change? Leave a comment below!

Debra Martin Koma wrote about food, travel and lifestyle issues for a number of local and national publications before she fell in love with Walt Disney World on her first visit — when she was 34! She's returned to her Laughing Place more times than she can count in the ensuing years, and enthusiastically shares her passion with readers of AllEars.Net and AllEars®. Deb also co-authored (along with Deb Wills) PassPorter's Open Mouse for Walt Disney World and the Disney Cruise Line, a travel guide designed for all travelers to Walt Disney World who may require special attention, from special diets to mobility issues.

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15 Replies to “Refillable Amenities Replacing Individual Bottles at Disney Resorts”

  1. During our recent stay the week of February 12, Disney installed these in Animal Kingdom Lodge Jamboree House. Not a fan, I do not like using the body wash. Seemed very hard to rinse off. I agree it does not seem sanitary.

  2. I always buy a special scent just for Disney from Bath and Bodyworks, it’s one of my traditions, so I don’t care about Disney changing their products and dispensers, I won’t use them, lol! I always have plenty of my stuff left and can relieve my trip for a lot longer than with the little trial sized products Disney provides ?

  3. I hate the refillable bottles. It’s unsanitary and it’s inconvenient. I think it’s ridiculous that as much as Disney charges they have chosen this route as a way to make changes. What if some odd guest tampers with the contents? It is incredibly unsafe in this day and age to assume that just because it’s Disney World someone crazy wouldn’t do something unsafe or unkind for someone else to have to deal with. I’ll bring my own…

  4. Our conditioner bottle did not work, but was never fixed. It seemed that the shampoo & body wash were switched. We just used what we brought with us. Will always bring our own.

  5. Recently tried out the product. The shampoo and conditioner are not too bad, but it did resort to my conditioner in the end. It just didn’t work the same on my tangles and dry hair.
    I hated the smell of the body wash! I longed for the wash I brought from which; which conveniently, disappeared from our hotel room.
    But I didn’t let it spoil my vacation I to the magic. I’ll just know better for our next trip and will come better prepared!

  6. It makes me sad that a company like Disney would resort to the unhygenic use of refillable bottles. Why not use an individual container that is made from recycled plastic! Stop cheaping out Disney! When you charge what you do per night you can spend a few pennies on an environmentally friendly container!

  7. Just a mention; the frame holding the bottles does not lock to prevent tampering. I’ve seen people on forums holding the bottles in their hands after a simple push of the knob thought to be a lock.

  8. I had them at Caribbean Beach last month-did not like them at all! The dispense top is very sharp and was rotating a bit much when wet. I’m concerned about the cleanness around the top of the bottle and all around it! It’s not senitary. Not a warm welcome when you check in your room and find empty or dirty bottles – we always loved to take some magic home. Besides the gifts and our wonderful memories we loved those shampoo and lotion tubes. Once home the scent reminded us of DISNEY – our trip and it keeps reminding us to plan another one again. Specially on the cruise ship those make you feel so welcome and home!!!I hope DISNEY will have a change of Hearts again!

  9. We were at Coronado Springs in June and one of the bottles was damaged and empty. I let the front desk know, but the situation was never handled. I appreciate the need to reduce plastic waste, but after a day in the parks, some body wash is rather necessary!

  10. We recently stayed in Port Orleans Riverside (July 2018) and they had them there too! Still individual bottles at Saratoga Springs!

  11. I haven’t been yet to see them, but they do pose a concern for me. Having an ocd I am concerned about the cleanliness behind the bottles, how does mousekeeping clean the nozzles, are they cleaned every time they clean a room? If people are reporting that the bottles have been empty, does this mean they are failing to clean the area properly? Of course, I combat the problem by bring my own bathing supplies, but there is always that what if. I too will miss the individual bottles. I loved being able to take it home and relive my wonderful trip.

  12. What is to stop people from bringing their own bottles and refilling them to take home? I’m sure Disney has thought of that, even if it say “oh well, can’t win them all”.