WDW Concierge Service
At-a-Glance

The following ratings are based solely on the experience of members of the All Ears.Net Team!

Ratings of 1-5 with 5 being outstanding

CONCIERGE
SERVICE
Beach Club
Boardwalk
Inn
Contemporary
Grand
Floridian


Polynesian
Wilderness Lodge
Pre-Arrival 2 4 2 3 3 4 2 4
Check-In 5 5 3 5 3 5 5 3
Rooms 4 3 4 4 4 4 3 3
Cast Members 3 4 4 5 3 3 5 3
Food 5 3 3 3 5 3 4 2
Lounge 3 3 4 4 4 4 4 2
Amenities 5 3 3 3 4 3 4 2
Uniqueness 5+ 3 4 4 3 4 3 2
OVERALL
RATING
4
3.5
3.4
4
3.6
3.75
3.75
2.6
Date of Stay
2010
2003
2008
2004
2007
2006
2007
2006

Pre-Arrival - After the resort reservation was made, was there any contact from the Itinerary Planning Services to offer assistance. How was the interaction with the Cast Member(s)? Did pre-arrival requests get filled?

Check-in - Was the process smooth? What special perks are given to Concierge Guests for check in? Was there a long wait?

Rooms - Are the concierge rooms different than other rooms at the resort? Are they located in a separate area? Special View? Special amenities?

Cast Members - Friendliness, helpfulness, magic!

Food - Quality and variety of the foods offered.

Lounge - Ambiance, layout, staffing

Amenities - special perks offered to the concierge guest

Uniqueness - what sets this concierge offering apart from another