General Resort Information
- Accessible Room Photo
- Basic Info
- Concierge Service
- Extra Magic Hour
- Internet Access
- Magical Express
- Online Check-in
- On-Site vs Off-Site
- Orlando Stroller Rentals
- Overlooked Attractions - Deluxe Resorts
- Overlooked Attractions - Moderate
- Overlooked Attractions - Value Resorts
(Magic Your Way)
- Rapid Fill Mugs
- Refurbishments and
- Rent Disney Vacation Club Points
- Reservations Policies
- Resort Activity - Recreation Flyers
- Resort Fact Sheets
- Resort Phone Charges
- Resort Phone/Fax Numbers
- Resort Reader Reviews
- Searchable TIPS database
- Television Channels
- Valet Parking
Value ResortsAll Star Movies
Moderate ResortsCaribbean Beach
Deluxe ResortsAnimal Kingdom Lodge
Disney Vacation Club Resorts
- Disney Vacation Club
- Studio Villa Kitchen List
- 1+2 Bedroom Supply List
- Purchase a DVC Resale
- Rent Disney Vacation Club Points
Polynesian Villas and Bungalows
Saratoga Springs Resort & Spa
Villas at Grand Floridian
Disney Vacation Club at Disney’s Wilderness Lodge
FEATURED NON-DISNEY ACCOMMODATIONS
Sheraton's Vistana Resort
One - Two Bedroom Villas
One - Two Bedroom Villas
DoubleTree Guest Suites
Downtown Disney Resort Hotel
OTHER LOCATIONSAulani - Disney's Resort and Spa
w/DVC Villas - Hawaii
Walt Disney World
The Walt Disney World Swan and its sister resort, the Walt Disney World Dolphin, are part of the Epcot area. While the Swan is located on Disney property, it is not operated by The Disney Company. The Swan is a premiere Westin resort.
1500 Epcot Resorts Boulevard
Lake Buena Vista FL 32830-2653
What is the theming of the Swan?
The Swan is a coral and peach colored resort with giant aqua waves adorning the exterior. The hotel itself is an impressive sight and can actually be seen from Epcot's World Showcase. A 12 story main building and two 7 story wings hold the 758 guest rooms. When you approach the hotel, look up on the roof. The two swans that you'll see are 46 feet high and 56,000 pounds each. The resort was designed by Michael Graves.
On September 30, 2015, the Swan completed the largest makeover in its history. Every guest room was redesigned, offering guests a serene and sophisticated atmosphere, inspired by the resort’s water-themed architecture. The new rooms have a blend of whites, blues and grays as their color scheme.
There are other deluxe resorts nestled in the Crescent Lake area. The Boardwalk Inn and Villas are a short walk away. The Yacht and Beach Clubs blend in beautifully and the theme fits perfectly with the three resorts around the lake.
What are the advantages of staying at the Swan?
The Swan's proximity to Epcot and Disney's Hollywood Studios make it an outstanding choice for a stay in WDW. The BoardWalk's entertainment complex is practically in your backyard, just in case the urge to dance or listen to dueling pianos suddenly hits you. Fantasia Gardens, a miniature golf complex, is just a short walk across the street.
In addition, the dining options are nearly endless! The Swan and Dolphin share 17 restaurants and lounges between them. There are also all of the eateries at the nearby BoardWalk and Yacht and Beach Clubs. Finally, Epcot’s fabulous restaurants are just a stroll away. All in all, there are more than 40 restaurants within walking distance.
Another advantage to consider may be the price. The Swan and Dolphin give you most of the perks of staying on Disney property, yet they often have lower rates and more specials than the neighboring Disney resorts.
Since the Swan isn't a Disney Resort, do I still get any of the Disney resort amenities?
Guests at the Swan enjoy many of the same amenities as Disney-operated resort guests. A stay at the Swan includes access to FastPass+ 60 days in advance, WDW transportation to all Disney attractions, free parking at the theme parks, guaranteed park admission, package delivery to your hotel from the parks, same day dining reservations, preferred tee times, access to theme park Extra Magic Hours, on-site character dining, and access to guest services. Disney theme park tickets can also be purchased at the Swan by Swan guests.
However, unlike other Disney resorts, there is no access to the Magical Express, Resort Airline Check In or MagicBands. Also, though purchases and dining expenses at both the Swan and the Dolphin can be charged to your prearranged account, these charging privileges don't extend beyond the Swan and Dolphin.
Starwood Preferred Guests can earn points; inquire at check-in.
The Swan is a hotel in the "Deluxe Resort" category.
How can I make reservations for the Swan?
Reservations at the Swan can be made several ways. To inquire about ALL EARS® Reader Rates CALL 1-888-828-8850.
You can call Disney Central Reservations, Westin, or the Swan directly. The Westin reservations number is (800)228-3000 and the Swan is (800)248-SWAN (7926). For suites you must call the Swan directly at (800)-227-1500.
What types of rooms and room views are there?
The Swan has four types of rooms, and several types of suites, with a variety of views:
Traditional Room - 340 square feet, with two queen beds or one king-size bed and a sleeper sofa. Connecting rooms are available. According to the Swan website, these rooms have “no views”. Standard accessible rooms and those with accessible showers are available.
Resort View Room - also 340 square feet, with the same amenities as the Traditional Room, but with a variety of views. Starting with the least expensive, the Courtyard View overlooks the resort’s interior garden and sitting area, and/or has partial views of the resort’s landscape. The pricier Disney Resort View offers views of the wooded landscape plus partial views of the Boardwalk Resort area or the Hollywood Studios Tower of Terror. The Crescent Lake View rooms are the most expensive in this class, and said to have “breathtaking vistas” of the lake.
Grand Deluxe Room - 340 square feet, has the same amenities and view choices as the Resort View room, but includes a private balcony, with a table and two chairs.
Deluxe Family Room - 500 square feet, L-shaped and located in the corners of the building, providing a variety of views depending on location.
While all the rooms include a coffee maker, mini-fridge, sleeper sofa, desk with a chair, only the Deluxe Family room has a dining table for four.
The Swan also has four types of suites that can be booked by calling 1-800-227-1500.
The Grand Suite has a 680 square foot parlor, with a capacity of 50 to 75 people. It includes a wet bar and conference table for ten. The parlor connects to both one and two bedroom guest rooms and can be rented in a variety of configurations. Secondary guest rooms can be booked.
The Executive Suite has a 600 square foot parlor with distinct living and sleeping areas. It includes a conference table for six and a sleeper sofa. Connecting rooms are available. This suite can be rented as part of a one or two bedroom suite.
The Governors Suite has a 680 square foot parlor as well as an adjacent bedroom with a private sitting area. Its upscale furnishings include a conference table for six, a wet bar, two lounge chairs and floor lamps. Also included are balconies overlooking Crescent Lake.
There are four Presidential Suites, each with a 1000 square foot parlor, that has an entertainment center with a 55” LCD TV, plenty of seating, a grand piano, an extra full bath, a full kitchen with wet bar, and a conference table for eight. An optional secondary guest room is available. The two suites located on the uppermost floor offer balconies with dramatic views of Crescent Lake.
Are there rooms equipped for those with special needs?
Accessible rooms are available. Inquire when you make your reservations.
Are there connecting/adjoining rooms?
Yes, connecting rooms are available depending on room/suite type, but can not be guaranteed. Make sure to make your request when you make your reservation.
What amenities are in the rooms?
All rooms have a 49” flat panel TV, Wi-Fi/high-speed internet access, an in-room safe, small refrigerator, single serve coffee maker (with coffee), and individual climate control. The rooms feature all-new upgraded furniture, including a glass-topped desk on wheels; this gives guests flexible table space that can be used wherever it is needed. The centerpiece of the room is Westin’s famous Heavenly Bed, with its all white custom designed pillow-top mattress, down blanket, crisp sheets and over-stuffed pillows.
The bathroom has also been renovated. It features Westin’s Heavenly Bath that includes an overhead rain experience, and a handheld Heavenly Shower. Hair dryers and make-up mirrors are provided, along with residential style vanities, and backlit mirrors.
You can see photos of the new rooms here.
What about Concierge Rooms?
The Swan does not have any specially designated concierge or club level rooms or lounge, though a concierge is available on the lobby level to help you with your plans and reservations.
Is there a resort fee?
Yes, there is a mandatory resort services package. As of October 1, 2016 the cost is $25 per day plus tax and includes the following:
- Enhanced In room High-Speed Wireless Internet Access;
- Unlimited long distance and local calling, toll-free and credit card calls;
- Unlimited access to the resort’s Health Clubs;
- Fitness classes and other complimentary resort activities;
2 bottles of WDW Swan and Dolphin Resort water daily (provided in the room); and,
$25 off spa services of $100 or more during each day of your visit—you must mention the offer when booking, and restrictions apply
What sort of Internet access does the room/resort have? Is there a fee?
The Swan has high-speed wireless internet access. The cost is included in the resort fee.
What are the room prices?
Room prices vary greatly depending on the season and also if a convention is at the resort. You can sometimes find room prices as low as $192 (plus tax, resort fee and parking) in the off/low season.
Are any discounts available?
The resort itself will sometimes offer room specials and packages:
There is a special code for AllEars readers simply called “AllEars”. You will need to call to see if any rooms are available under that code.
The following programs sometimes offer special rates: Members of the Starwood Preferred Guest program, AAA, Senior and AARP. Read carefully as some of the lowest rates do not offer any refund for canceling.
For other discounts on food and beverages visit http://allears.net/pl/discounts.htm .
The Walt Disney World Swan and Dolphin offer a Dining Passport. Register online: http://www.swandolphinrestaurants.com/loyalty/index.html or ask at the restaurant. Frequent diners at select Walt Disney World Swan and Dolphin restaurants can begin earning Loyalty Points on their very first visit! Points accumulate with every purchase and are stored automatically on your Dining Passport. When enough points are accumulated, they can be redeemed for exclusive dining experiences, gift certificates and more. We highly recommend you apply for the card and always use it, you may be surprised how quickly the points add up!
Inquire about the SPG Kids Pass, for children of Starwood Preferred Guest members, costs $25 per day per child. This gives kids, 12 years and younger, all inclusive access to a variety of dining options at Cabana Bar & Beach Club, The Fountain, Picabu’s buffet, and the Fresh Mediterranean Market.
Are there elevators?
Yes, there are two banks of elevators available at the Swan. One elevator is located just to the west of the Business Center on the Lobby level. The other is to the east, just past the Concierge and Disney Planning Center. At check-in you will be advised as to which bank to use for your room location.
GENERAL HOTEL INFORMATION:
How can I make special room requests?
When you make your initial room reservation, be sure to indicate your room preferences. Note that the Swan will not guarantee any of your requests; but they do make every effort to accommodate your needs.
How does Check-in and Check-out work?
As with most of the other resort hotels, check-in is at 3 p.m. Upon arrival head to the front desk. Rooms are generally not available until 3 p.m. Earlier check in times depend on availability.
Check-out time is 11 a.m. Express check-out is available using your in-room phone. Late check-out can be requested for an additional fee (subject to availability). If you need late check-out, request it at check-in and as soon as possible the morning of check out (the number of eligible rooms are limited). Note: if you are self-parking, you need to take your room key with you to exit the parking lot.
What type of parking is available?
Self-park: The Walt Disney World Swan and Dolphin resorts charge for self-parking as well as valet parking. The self parking rate is $20 per day (plus tax).
Valet parking: Simply drive your vehicle to the front of the resort and a Cast Member will park it for you. Valet parking is $28 per car for the day (plus tax), even if you are staying at the Swan. Don't forget to tip the valet (both the one who takes your car and the one who brings it back to you - $1 to $2 is recommended). When you need to retrieve your vehicle, simply give the valet the slip of paper you were given when the car was parked, and your car will be delivered to the front of the hotel. To speed the process, when you are ready to get your car, call the valet stand from your room and ask for your car to be brought around.
Expect delays and congestion at the Swan Valet area off and on throughout the day and evening, especially when a convention is at the hotel.
Note: If you are not staying at the Swan and Dolphin, the rates are the same PER EACH EXIT as opposed to per day.
DINERS: If you are dining at the Walt Disney World Swan or Dolphin signature restaurants, ask the hostess to validate your parking ticket so that it is free. This would include Il Mulino, Kimonos (at the Swan) and Shula's Steak House and bluezoo (at the Dolphin). Be sure to let the valet know when you drop off your car.
What is the smoking policy?
The Swan is a smoke-free resort. There are designated outdoor smoking areas. Check the resort map or with a Guest Service Agent for designated outdoor locations. A $200 room cleaning fee will be charged for smoking in Guest Rooms or on balconies.
What are the services, facilities, and amenities at the Swan?
Some great services, in addition to those normally provided at a resort, are: business center, shipping desk, concierge desk, 24-hour bell-stand, laundry/valet services, coin-operated launderette, meeting facilities, valet parking ($ per day/car), complimentary shuttle to the Orlando Vineland Premium Outlets, full Hair and Nail Salon at Mandara Spa, and on-site Disney ticket desk. Additionally, there is an ATM machine located on the lobby level by the East Elevator, airline boarding passes can be printed at the kiosk located near the concierge desk, and the cashier at the front desk will cash personal and traveler’s checks up to $100 (foreign currencies may also be exchanged).
What is the convention center at the Swan like?
The convention center offers many different types of meeting spaces. The largest space available is the Swan Ballroom with 23,000 square feet of meeting area. In addition to the Ballroom, there are 31 meeting and breakout rooms, and 6 hospitality suites to accommodate your meeting needs. A full range of business services are available, not only to those attending a convention, but other Swan guests as well. Internet access is available in all guest rooms.
On June 8, 2016, it was announced that the Swan and Dolphin would begin a $5 million renovation of its 329,000 square feet meeting space this summer, to refresh all the meeting rooms at both hotels. The renovation will include updated carpet and paint, along with the installation of new technology in the meeting space. The work will occur in phases with no impact to group programs.
What shopping is available?
Disney Cabanas is the one-stop shopping spot at the Swan. The Cabanas features the usual array of character merchandise, sundries, and essentials like toothpaste and aspirin. They also sell Magic Bands as well as Disney gift cards! Also featured are collections of men's and women's sportswear and resort wear. It is open from approximately 7 a.m. until 11 p.m. daily. Additionally, there are 4 shops located across the way in the Dolphin, and then there are the shops along the Boardwalk.
Your Disney packages from the parks will be delivered to the Cabanas shop.
Help! I've run out of clean clothes! Can you point me in the direction of the laundry room?
There is a coin operated laundry located on the first floor of the Dolphin. Washers are $3 per load and dryers are $3 for 45 minutes. The machines do not take quarters however, you must purchase special tokens at the laundry. Open 24 hours.
Dry-cleaning and valet services are also available. Just call “Housekeeping” on your in-room phone to schedule a pick-up. Laundry bags and price lists are located in the closet. Services are charged to your room and are payable upon checkout.
Can anyone recommend a baby-sitter for the evening?
Camp Dolphin is available to children ages 4-12 from 5:00 pm to midnight. It includes nightly themed activities, video and arcade games, arts and crafts, and Disney movies. The cost is $12 per child per hour. A kid's meal from Picabu can be included for an additional $10. Reservations are required and cancellation less than 2 hours prior will result in a full charge. The programs are staffed by counselors. Camp Dolphin is located in the Dolphin hotel on the first floor next to the Health Studio.
NOTE: If you dine in a signature restaurant (excluding Kimonos), or purchase a spa treatment at Mandara Spa, you can receive two complimentary hours in Camp Dolphin for your child. Ask for details when making your reservation.
Visit our Childcare FAQ for more info, as well as info on private baby-sitting services.
What are the dining options?
Dining options at the Swan/Dolphin are endless. Epcot and all of its restaurants are just a stroll away, as are all of the eateries at the Boardwalk and the Yacht and Beach Clubs. There is something for everyone at the Swan and Dolphin restaurants. If you have special dietary needs; please check with the restaurant staff upon arrival so that your stay can be made more comfortable. All hotel restaurants have children’s menus except Shula’s Steak House.
Shula's Steak House - an elegant steakhouse decorated in heavy dark woods. Shula’s Lounge has a cozy atmosphere with leather chairs and plenty of sports channels. Located on the lobby level, call 407-934-1362 for reservations. Shula's serves dinner only. Complimentary valet parking is included, as are two hours of complimentary child care at Camp Dolphin (see above). (Dolphin)
Todd English’s bluezoo features fresh seafood with coastal cuisines from around the world. Open for dinner. For reservations call 407-934-1111. The lounge is open at 3:30pm, and the restaurant opens at 5 pm. Complimentary valet parking is included, as are two hours of complimentary child care at Camp Dolphin (see above). (Dolphin)
Il Mulino New York Trattoria, features Italian cuisine in a chic contemporary setting. The lounge is open at 3:30 pm, and the restaurant opens at 5:00 pm. For reservations call 407-934-1199. Live entertainment is featured on Friday and Saturday evening. Complimentary valet parking is included, as are two hours of complimentary child care at Camp Dolphin (see above). (Swan)
Kimonos offers Asian specialties and sushi. You can watch the sushi chefs prepare the food, relax and have a drink while you wait for your meal. Kimonos is only open during the dinner hours. Karaoke is also available nightly at Kimonos’ lounge, after 9:30 p.m. For reservations call 407-934-1609. Complimentary valet parking is included. (Swan)
As noted above, complimentary valet parking is offered if you dine at one of the above restaurants. Also offered is the Dining Passport mentioned above under discounts.
Fresh Mediterranean Market serves breakfast (buffet or a la carte) and lunch (open seasonally), featuring food and beverages inspired by various regions such as Spain, Italy, France, Greece and Morocco. (Dolphin)
The Fountain - ice cream, shakes, salads, sandwiches, and burgers make up the menu. The Fountain is open for lunch and dinner and is located on the lower level. (Dolphin)
The Cabana Bar & Beach Club is located near the Dolphin lap pool and is a casual eatery. Burgers, flat breads, cocktails, and salads are the standard fare here. The Cabana is open seasonally for lunch and dinner (Dolphin)
Garden Grove Cafe serves breakfast, lunch, and dinner daily in a garden gazebo setting. There is Disney Character dining at breakfast on Saturdays and Sundays. The Garden Grove Cafe serves an a la carte menu during the day, and a buffet at dinner. There is a special Seafood Buffet on Friday and Saturday nights. (Swan)
Splash Terrace is an outdoor restaurant located near the Swan pool. Splash Terrace serves sandwiches, pizza, and ice cream, and offers a full service bar. It is open for lunch, dinner and snacks. Note that orders can be placed online at SplashToGo.com.(Swan)
Quick Service Dining:
Picabu is a 24-hour buffet/cafeteria service and convenience store located downstairs at the Dolphin. (Dolphin)
Java Bar serves a variety of coffee drinks, including espresso and cappuccino, along with fresh pastries. Open 6:30 a.m. to 6 :30 p.m., Monday to Saturday, and 6:30 a.m. to 11 a.m. on Sunday. (Swan)
Lobby Lounge has grab and go fresh coffee and pastries from 6:30a.m. to 11 a.m. and is open for drinks in the evening from 3p.m. to 11 p.m. (Dolphin)
Is Room Service an option?
Room Service is available 24 hours a day. Breakfast, all day dining and light night menus are available.
Are there other 24-hour options?
Picabu, which is located on the first floor of the nearby Dolphin is always open. However keep in mind, no hot food is available during overnight hours.
Additionally, the hotel offers a service called Personal Pantry, which allows you to order snacks and beverages and have them delivered to your guest room's mini-refrigerator. You simply complete the menu provided and present it to the front desk agent at check-in. These menus are also available in your guest room so you can place your order at your convenience. Items will be delivered to your room at any designated time. Charges for the items are moderate, and they will be added to your room bill. There are no delivery or service charges. Personal Pantry service is available 24 hours a day.
Do the Swan/Dolphin have Rapid Fill Mugs (like the Disney resorts)?
No, but the Swan and Dolphin do share a refillable mug program similar to the Disney Rapid Fill Mugs. The mugs are sold at Picabu on the lower level of the Dolphin. You are then entitled to free refills of soft drinks, iced tea and lemonade during your stay. Refills are available at Picabu, Cabana, The Fountain, Garden Grove and Fresh Mediterranean Market.
Tell me about the pools and other recreation options.
The Swan and Dolphin have plenty of swimming available, including two lap pools, a spring pool, a site for “quiet conversation”, a kiddie pool and four whirlpools. One lap pool is located near the Dolphin, and the other is located near the Swan. Both have hot tubs, away from the liveliness of the tropical “Grotto". The Grotto is a 3-acre water playground complete with waterfalls, slides, water volleyball, and hot tubs. Tropical foliage surrounds the Grotto area, and the white sand beach nearby makes it a perfect place to relax or have fun. The kiddy pool is near the Grotto for the little ones. Pool toys are available for rent. The pools are open daily 9 a.m. - 9 p.m.; the water slide is open daily 10 a.m. - 7 p.m., but all of these times may vary seasonally. Towels are provided poolside or are available at the health clubs.
There is a beautiful white sand beach with Swan watercraft rentals.
There are 4 tennis courts and a basketball court that are kept lighted throughout the night, for those that still have energy left over after a day at the parks. Volleyball is available either on the sand, or in the water at the Grotto.
There is a large play area for children, located near the Grotto, which has a spraying Seal fountain.
A jogging and walking path winds around the Swan and Dolphin. Add to that, the walkway around Crescent Lake (near the Yacht & Beach Clubs and BoardWalk), and/or the path to the Disney's Hollywood Studios and you'll have quite an extensive walk or jog. The path around the Swan is pretty with all of the vegetation and small wildlife. You can get a jogging map online, or at either of the health clubs.
Electric Boat Rentals - Recline and relax on a leisurely ride around Crescent Lake on a Chaise Lounger which can accommodate up to two adults.
There are two health clubs servicing the complex - one at the Dolphin and one at the Swan. Both are open 24 hours a day, and are staffed from 6:00 a.m. to 9 p.m. daily. Complete locker room facilities are also provided.
The Mandara Spa is a 10,500 square foot Balinese-inspired retreat. There are 13 treatment rooms, two couples suites, a steam room, Tea Garden and Meditation Garden. Guests who purchase a spa service are eligible for two hours of complimentary child care at Camp Dolphin (see above). Your hotel resort fee includes $25 off of spa services of $100 or more during each day of your visit—you must mention the offer when booking, and restrictions apply.
There is a game room at the Dolphin, where adults and kids can enjoy a selection of video games, air hockey, pinball and more.
Fantasia Gardens is a 5 minute walk away. This miniature golf adventure opened spring of 1996 and includes two 18 hole courses. There is something for everyone--fun and Disney magic on the Fantasia Gardens course, and a more challenging game on Fantasia Fairways.
Also, don’t forget to explore activities offered at the nearby BoardWalk and Yacht & Beach Clubs.
What about night spots at the Swan/Dolphin?
The Il Mulino Lounge is open for evening cocktails, as is Todd English’s bluezoo lounge. Shula’s Lounge has a cozy atmosphere with leather chairs and plenty of sports channels. There is also a small lounge in Kimonos, which offers karaoke after 9:30 nightly. The Splash Terrace serves drinks-- get a to-go cup and grab a seat out on the white sand beach.
The Dolphin’s Lobby Lounge also offers evening cocktails.
Does the Swan have an Epcot Fireworks Cruises?
The Swan and Dolphin do not have fireworks cruises however, you can rent a Pontoon from the nearby Yacht and Beach Club Marina to enjoy Epcot's IllumiNations! This can also be a birthday cruise and will include a driver, cake, balloons, lights snacks and of course the fireworks. For full details on the cruises visit the IllumiNations page.
Can any of the fireworks be seen from the Swan?
Yes, fireworks can be seen from the IllumiNations display at Epcot. Of course, upper floors offer the best view from your room; but viewing from outside is great too. Sit down at the beach that adjoins the Swan and Dolphin themed pool for a great view of IllumiNations' fireworks.
How do I get to all of the wonderful places at WDW?
You picked a great resort because it is all about Location! Location! Location!
Swan guests enjoy full use of all of the WDW transportation services. Buses run directly from the front of the hotel to Magic Kingdom, Animal Kingdom, Disney Springs, Typhoon Lagoon, and Blizzard Beach. Some of the buses service only the Swan and Dolphin resorts; others service the Boardwalk and Yacht and Beach Clubs as well.
Epcot can be reached by catching a Friendship Launch (boat) from the courtyard between the Swan and Dolphin, or by taking a short stroll across the bridge to the BoardWalk and to Epcot's International Gateway and World Showcase. The walk is a pleasant one and takes about 10 minutes.
Disney's Hollywood Studios can be reached one of two ways; via the Studios Friendship launch or by walking. The walking path begins directly behind the BoardWalk's Atlantic Dance Hall and continues to Disney's Hollywood Studios Parking lot. It takes 10-15 minutes. The boat launch is found in the courtyard between the Swan and Dolphin.
The Epcot and Disney's Hollywood Studios launches are shared with the Yacht & Beach Clubs and the BoardWalk. If you miss the launch to Epcot, you can easily walk over and catch it at the BoardWalk or the Yacht Club. Boats leaving Epcot bound for Hollywood Studios make their stops in this order: Epcot, BoardWalk, Yacht & Beach Club, Swan & Dolphin, Studios.
Transportation to the other Disney resorts is trickier. Disney does not provide any resort to resort transportation. Allow yourself 45 minutes to an hour for travel time between resorts, just to be safe. Options include: Going to the closest open theme park or Disney Springs and catching a bus to the resort of your choice; using a rental car; or taking a taxi or an Uber.
Mears town cars are also available should you want a ride directly to another Disney resort. The valet can assist you with getting a car. They are usually parked out front and will pick you up in minutes. Standard fee from the Swan to anywhere else on Disney property (resorts, parks, Disney Springs) is $20 plus gratuity. Four persons can fit and share a ride. The town cars are useful when dressed for dinner and traveling to another Disney resort.
Uber has also become a mode of transportation.
TIPS AND OTHER INFORMATION
Is there anything special for kids?
The SPG Kids Pass, for children of Starwood Preferred Guest members, costs $25 per day per child. This gives kids, 12 years and younger, all inclusive access to a variety of dining options at Cabana Bar & Beach Club, The Fountain, Picabu buffet, and the Fresh Mediterranean Market.
Children's Menus - All hotel restaurants offer special children's menus except for Shula's Steak House, where parents are treated to complimentary babysitting while dining.
Plush Pal Playtime - While your kids are at the park, their favorite doll or toy can have a great time. Pick them up at the end of the day for a complimentary report card and pictures showcasing their fun adventures. Friday and Saturday only, Drop-off from 7 to 10 a.m., and pick up from 6 to 10 p.m.
KIDS’ CLUB - As noted under babysitting above, Camp Dolphin is available for kids 4 to 12 in the evenings. Though there is a fee, certain dining experiences or spa treatments include a credit (see Dining and Activities/Recreation, above).
What other tips will help me make the most of the Swan?
If you miss the Friendship launch for Epcot, you can easily walk to the Yacht Club or the BoardWalk and catch it there. If you miss the Friendship launch for Disney's Hollywood Studios, the Swan and Dolphin are the last stops, you'll have to wait for the next launch or walk over.
The Swan/Dolphin has an app available for download, which allows you to learn all about both hotels on your mobile device, (available on iOS for iPhone and iPad, and also for Android).
The website has a welcome link, (http://swandolphin.com/welcome/ ) which the hotel lists as a Welcome App. It is designed to help you with your check-in and stay, and includes park hours, activities, hotel maps and more.
The Swan hosts many conventions and also tends to be popular with foreign tour groups. When you make reservations you might check with the reservations agent to see if this is the case, if this might affect your stay.
During 2014-2015 all guest rooms were totally renovated. The guest room features all-new upgraded furniture and all of the latest technology including large HD TVs. Additional power outlets provide corporate executives and family travelers more options for use of multiple personal electronics. A glass-topped desk on wheels provides guests with a flexible tabletop space for wherever and whatever the need.
By fall 2011, all guest rooms have been enhanced with new earth tones and warm hues, including custom draperies and upgraded technology.
In late 2006, a $60 million dollar redesign of the lobbies was completed. Both resort lobbies boast over 1,000 new custom lighting fixtures, including dramatic chandeliers artistically crafted in Europe and the Eastern Mediterranean. Woven metal and handcrafted tropical Pao rosewood paneling complete the newly refurbished space, as well as imported Asian Golden Onyx counters on all guest service desks throughout the resort.
In 2003, the WDW Swan and Dolphin hotels completed a $75 million expansion and enhancement plan. The plan included: new meetings and exhibit space; an all-new guestroom design by renowned architect Michael Graves - the original architect of the hotel; and the introduction of a new, nationally recognized restaurant to its existing line-up of dining venues. All of the rooms at the Swan have been totally renovated and feature the new Heavenly Beds!