Reviews of Disney's Boardwalk Inn Concierge Level



The Concierge Rooms and Service at Disney's Boardwalk Inn

Reviewed by redundo Review Date: 03/09/2013

Rating: (3)
Recommended

Overall, our stay was a huge disappointment. We checked out of the club level at Wilderness Lodge (great experience), then arrived at Boardwalk Inn a little after 1:00 pm. We were NOT met at the entrance, but wandered around in the lobby until someone (not club level staff) asked if we needed help. He snagged a club level person passing by and asked him to escort us to the club level checkin. He didn't seem to be too happy about having to do this. Sigh...

Well, we spent the next 2 hours in the Innkeeper's Lounge because a room wasn't ready for us. THEN, although we had requested a Deluxe Room on the same level as the Club because of mobility disability, we were given a Deluxe Room on the 3rd floor. They insisted there was nothing else available. I can't begin to describe how exhausting this was when we wanted to visit the Innkeeper's Lounge. The room was very nice though. All I can say is...NEVER AGAIN!!

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