Reviews of Via Napoli Ristorante e Pizzeria
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Menus at Via Napoli Ristorante e Pizzeria
Reviewed by mmfan Review Date: 01/19/2015
Rating: (4) Not Recommended
We had made reservations here for lunch as part of the Candlelight Processional package the first week of December 2014. We had eaten here during prior visits, and had had a good experience then. We left very disappointed and wishing we had booked somewhere else.
Our first disappointment came when we found out they would not honor our Tables in Wonderland card. I had called prior to making the reservation and was told they WOULD honor the card for our discount. I shrugged that off as a miscommunication, although I was upset by the rather rude cast member at the check in desk.
Our server obviously was either new or totally flustered, she could not get our order straight and forgot to order or misordered pasts of our meals. We had to keep asking for appetizers, meals etc and she said she had forgotten to order certain things. Another server was trying to assist her and finally brought the manager although we had not requested that. The manager got the orders straightened out but with food arriving at all different times it made the meal very uncomfortable and lengthy. The meals were not nearly as good as we remembered from previous visits. The combination of poor service and mediocre food left us thinking we had a very expensive and lackluster experience, and would not be anxious to return here again,
Pros:
failry good foodCons:
poor service, very loud and crowdedReviewed by ajrob Review Date: 01/08/2015
Rating: (10) Recommended
Party of 3, had ADR in early December. We arrived early and were seated quickly.
Wait staff were amazing and really friendly. Drinks, apps and entrees were served quickly. Food was hot and tasted delicious. Spaghetti, a pizza and raviolis. All delicious!! For dessert we always order the ricotta fritters, they are FABULOUS!
We always make time to eat at this restaurant while visiting WDW. This is opur 4th meal here. It is a bit loud, but I think it is because of the high ceilings and the size of the dining room. But that doesn't stop us from going back.
Good food, staff and atmosphere.
Pros:
good food, wait staffCons:
a bit loudReviewed by bellebookworm9 Review Date: 01/03/2015
Rating: (8) Recommended
Dined here on 12/15 for lunch. Had a 2pm ADR and we were seated by 2:10. Thought about asking for the child's "Bocconcini" (fried mozzarella bites) meal as an appetizer but we decided to skip an app altogether. Ordered the same meal as the last time I was here: Individual quattro formaggi pizza and the Ugly but Good sundae.
The pizza was as big as I remembered and my mom and I shared it easily, plus it was as delicious as I remembered too! We debated on a couple of desserts but ended up with the sundae, which was also great. Server was Ivana (I think) and she brought us refills very promptly. Only complaint is the price; the individual pizza, sundae, and two soft drinks brought us to $50+ once tax and gratuity were included. Even for Disney, that seems a bit steep!
Pros:
Good food and serviceCons:
Kind of priceyReviewed by wadki249 Review Date: 12/31/2014
Rating: (4) Not Recommended
I had an early dinner here on 12/17/14 as part of the Candlelight Processional dinner package. I was paying with two of my deluxe dining plan credits.
The service I received was terrible. I had been seated for about ten minutes before my server came to take a drink order. The dinner options were very limited with the dining plan. I could get one of the specialty pizzas but I couldn't choose what I wanted on my pizza without paying extra. For an appetizer I ordered the soup and requested the optional bread. For my entree I chose the mushroom pizza but asked to add onions and olives.
Before my soup had arrived a server came to my table with a pizza and asked if I had the mushroom pizza. Since I had just ordered and had requested additions I assumed she was at the wrong table and said no. She left. A server brought my soup and a basket with a few slices of rather dry bread. Before I started my soup a server was back with a mushroom pizza with olives (no onions). I said that it was too fast and I hadn't even started my soup. She said she'd talk to my server and left. Several minutes later she was back still carrying the pizza. She put it on the table and said my server would be over to talk to me about it. I was just finishing my soup when he returned. He said he could see that my pizza had arrived. I said I didn't appreciate it sitting there getting cold while I ate my "appetizer." He said that their service is designed to bring everything at once. (Strangely, that didn't seem to be the case at the other table around me.) He asked if I'd like to have it remade and I said yes. While I was waiting for it to return I noticed that at other tables people were being given olive oil for their bread. I was not offered any. My glass sat empty for long, long periods of time with no sign of my waiter anywhere.
My pizza arrived again and it was good. Not great and still missing onions. But good. I eat very little quantities of food at one time but this was one of the few restaurants where I didn't feel like I'd gotten anywhere near what I paid for.
I left feeling disappointed and somewhat angry.
Pros:
Okay foodCons:
noisy, bad service, limited optionsReviewed by tcohen24 Review Date: 12/22/2014
Rating: (9) Recommended
I was pleasantly surprised at how good this meal was.
My daughter and I got individual pizzas and honestly it was very good. My younger daughter got pasta which she loved. My husband also got pasta with shrimp and he really enjoyed it.
Dessert was very good as well. I got the fried ricotta ...so good. My husband got the tiramisu ...pretty good. And my daughter got the some raspberry fizzy milkshake drink which was really good as well.
Our server was friendly and helpful.
I would eat here again. Try the La Rossa beer ...it was excellent.
Pros:
Very good food, good serviceCons:
NoneReviewed by jdetrick Review Date: 12/13/2014
Rating: (9) Recommended
I'd heard about how amazing this pizza was, so I think my expectations were a little too high. The pizza is good, and certainly better than most Disney pizza, but not amazing. Worth stopping at, but don't get too excited.
Pros:
Yay! Good pizza at Disney!Cons:
Too high expectationsReviewed by 5busyrussells Review Date: 09/25/2014
Rating: (10) Recommended
After a week of reservations and heavy meals, this was a perfect last night meal! We enjoyed individual pizzas and desserts which did not disappoint! We loved the wood fired taste of the pizza and it was thin and light and very flavorful! Desserts were also delicious to include the zeppoli, sorbet and tiramisu. Almost wish we had planned this dinner earlier in the visit - we probably would have eaten here twice!
Pros:
Delicious wood-fired pizza and wonderful desserts!Cons:
None.Reviewed by Krissi890 Review Date: 09/24/2014
Rating: (9) Recommended
We loved this place the couple times we went. The pizza was delicious and filling, and the salad was great as well. I had the veggie lasagna and it was soooo good. The desserts were superb! Not a place to pass on when visiting Epcot!
Pros:
FoodCons:
LoudReviewed by thekid_1 Review Date: 09/07/2014
Rating: (2) Not Recommended
We were very disappointed with our dining experience on 8/25. The food was OK to very good but the service was terrible. We never received our drinks. When the waiter came with dinner we asked for the drinks again. The drinks never arrived. The other issue is my two sons both ordered pasta. After the waiter left my older son realized his mistake. My wife immediately flagged the waiter down to see if he could change his order to mozzarella balls. When dinner came both kids got mozzarella balls when one should have received pasta. The receipt was correct for one pasta dinner and one mozzarella ball dinner.
Pros:
TiramisuCons:
Service, very noisy roomReviewed by NY10543 Review Date: 08/29/2014
Rating: (9) Recommended
Loved the pizza, loved the salad from the appetizer section of the menu. Our favorite meal all week! We're from NY and thought this was great pizza, different from what we're used to , but delicious.
