Reviews of Theme Park Photo Pass
Reviewed by mawdryn Review Date: 06/28/2015
Rating: (7) Not Recommended
I have used Memory Maker twice now. Last March (2014), my husband and I used it. There were photographers everywhere, and we had over 300 photos for a 6 night, 7 day trip, The quality of the pictures was very good, and we had a lot of magic shots.
We used it again this past June with our 15 year old, twin daughters, for our 5 night, 6 day trip. We had just over 200 pictures. I found there were less photographers in the parks. We had to ask for the magic shots, and the quality of photos wasn't nearly as good.
We asked for an Olaf magic shot in Epcot before we went over the bridge into Canada. The photographer said sure and had us pose. When we looked at the pictures a few days later, Olaf wasn't in the shots...
The photographer in Germany was excellent. I wish I would have gotten his name. Same with the photographer behind Spaceship Earth by the fountain. He was excellent! These were our best pictures by far.
There really should be a few photopass photographers during the character meals. I feel they would be especially useful here.
I don't know that I would purchase MM again. I felt the $159 price tag just wasn't worth it this time.
Pros:
Magic Shots, Videos and an Abundance of PhotosCons:
Lacking PhotographersReviewed by Ronniedawg01 Review Date: 11/14/2014
Rating: (4) Not Recommended
Well, I posted a review for Photopass from our December 2013 trip saying I would never again use this service. For our October trip, I went against my judgement and purchased it once more. Three separate times, I have emailed their help center to seek out photos. This is unacceptable. To ask for $150.00 and then lose at least 10 photos, is ridiculous. Today, I am certain . . . I will never use this service.
Pros:
Nice PhotographersCons:
They lose picturesReviewed by Ronniedawg01 Review Date: 12/28/2013
Rating: (4) Not Recommended
We purchased PhotoPass Plus for our granddaughter's first trip. Although the photographers were very pleasant and professional, the customer service end of this process was severely lacking. I placed my order for the CD that I had already paid for and a storybook that I spent literally 48+ hrs. making for my granddaughter's Christmas gift. I also checked 4 day shipping, which would have given me just enough time to receive the CD and book. The book was mailed one day AFTER the CD. The book arrived well within the 4 day window; the CD which was mailed one day earlier, again using the same 4 day shipping method, has yet to arrive. It is now 10 days after I received notice the CD was mailed, and still have not received it. Christmas has come and gone and still no pictures. In addition, I also noticed that several pictures were missing, so I emailed and called. They found all but one. It has never been found. I have pleaded with them to send me another CD and to mail it with tracking information. They do NOT answer my emails. Totally unacceptable and unprofessional. Never Again.
Pros:
Nice Photographers, Nice PicturesCons:
Receiving the CD and their customer serviceReviewed by arielwatcher Review Date: 03/29/2013
Rating: (5) Not Recommended
I keep HOPING they offer more locations and more photographers, sadly in March 12-20, 2013 there were few of either.
I had pre-bought my disc and arrived in March hoping to catch as many of our moments as possible for our party of 4.
I got about 57 photos over 8 days. AND they didn't drop in the 'magic' so the photos looked goofy, and not in the magical Disney way. After 3 emails they got the magic dropped in.
Where the Test Track photo USED to be put on the regular pass, now it is not.
The cost of the disc has skyrocketed....
This will probably be the last disc we buy.
