Reviews of Port Orleans French Quarter (Moderate Resort)

Reviews

194

Rating

8.99 / 10

Recommended By

96%



Reviewed by Feller Review Date: 06/13/2016

Rating: (0)
Recommended

I would like to send a thank your to CM Edith at FQ on 6/13/16 for all her help in planning my family gathering. We haven't even left and the CM Edith has made our get away magical.
Thanks again EDITH.

Pros:

CM Edith

Cons:

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Reviewed by bellebookworm9 Review Date: 01/20/2015

Rating: (0)
Recommended

I had previously stayed at POFQ for one night in May 2012, so my experience was pretty limited. Both my mom and I had come to walk around the resort during other trips, and she really, really wanted to stay here. After many changes to our dates, room types, and discount codes, I was able to snag exactly what we wanted: a garden view room for 5 nights, 12/14-12/19/14. I had done online check-in and faxed in some general location requests.

We arrived by car just before 3pm on the 14th, so our room was ready. The check in process took very little time and we were in our room, #4106, by 3:10. We had gotten a first floor room, as requested, but not the location I wanted. As it turned out, that was fine. This room was 1 minute and 20 seconds from the food court, next to the parking lot, overlooked a nice courtyard (smoking) area, and if we stood outside and looked directly west, we saw the higher bursts from IllumiNations!

The room was plenty big enough for the two of us and pretty clean overall, but we did have some complaints. There just were not enough outlets, and the ones that did exist were inconvenient. We had an ECV for my mom and it would have fit perfectly between the bed and the front wall, but there was no outlet. Instead, we parked it near the bathroom and stretched the cord across the vanity entrance. To do this though, we had to move the bench under the coatrack.

Additionally, we wanted to decorate our window for the holiday season but the glass was just so dirty that nothing would stick! We eventually were able to make do by wiping it down with some napkins, and using a lot of medical tape in addition to our command strips and gel clings.

Our last minor complaint: Our Magicbands worked for everything EXCEPT letting us into the resort when we returned from the parks. We always had to stop at the guard station and show them our parking pass or have them scan one of the bands. The sensor at the gate just would not work.

We spent a lot of time in the room because I was very, very ill during the trip. As such, not a lot of time was spent exploring the resort. On our last day I was feeling better, so we rested by the hot tub in the morning. It was very quiet and empty. We also went for a walk around the grounds. Mom said she didn't like it there as much as she hoped, and she liked the theme and feel of the front building more than that of the resort as a whole.

The cast members were always friendly, even when they had difficulties with their computer systems. The lobby concierge desk was able to print my Hoop dee Doo tickets, and I stopped by the front desk several times to pay off my room charges with gift cards. My mom was able to get AAA batteries in the gift shop when her insulin pump unexpectedly went dead, but she was very letdown by the store as a whole. Other resorts have better ones.

We did use the food court nearly every day and had no problems. I saved the Mardi Gras beads we were given on our first day, that was a nice little touch. Had every intention of going to Riverside to see Yee Ha Bob but my illness took precedent and a trip to CentraCare was necessary instead.

Did not use the pool or any resort transportation. There were always handicapped parking spots available no matter how late at night we returned, which was great. POFQ is just a quick drive to all of the parks, except possibly Animal Kingdom, which we didn't visit this time.

I would stay here again but would like to give Riverside a first try before that happens.

Pros:

Nice theme, friendly cast members, compact resort, close to almost everything

Cons:

Requests not met, not enough outlets, dirty windows, Magicband problem
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Reviewed by Anonymous Review Date: 11/18/2020

Rating: (1)
Not Recommended

WORST HOTEL EVER! We arrived into a room with WET carpet! Ugh! There was mold on the vents...GROSS. Sprinkler system on ceiling was caked in cob webs. Employees sitting at guest tables outside complaining about their jobs. A guest at the pool at her Chihuahua with her. No manager on site to complain to. Had to call guest relations. Had a so called "manager" tell us 3 sperate times our room was cleaned/fixed but nothing ever changed. My husband finally went to front desk and was told "Well, this isn't a deluxe resort". But dirty and moldy?

Pros:

Great food and pool.

Cons:

Everything else. Geared more towards non-family guests who want to a place to get trashed. Sad to call it Disney
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Reviewed by TLynch Review Date: 09/26/2018

Rating: (1)
Recommended

My favorite resort.

Pros:

Smaller, rooms closer to bus transportation, great staff, boat available to Disney Springs.

Cons:

None
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Reviewed by Cheyru Review Date: 12/14/2015

Rating: (2)
Not Recommended

A Motel 6 range hotel. The hotel is old and it shows. The walls were dirty and needed cleaning with soap and white vinegar. TV remote did not work, they dropped off batteries the first night, did not work, second night dropped off remote but did not come it to try to see if it worked. Finally gave up and went to bed. Last morning figured out you have to point remote at right corner to get it to work. Over all musty old smell. Elevators only one per building, had to walk to back and then front again if room was on the other end. Old also. Nothing special about the room for the price you pay. They lost my scooter and I had to wait until it just appeared in front as if by magic. With other problems in the park, regarding scooter use and other issues will never visit Disney again unless someone else pays for everything and that might make up for the money ill spent.

Pros:

Pool, VIP service for unscented bedding.

Cons:

Room Dirty, broken TV, customer service attitude. elevators
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Reviewed by Anonymous Review Date: 02/02/2022

Rating: (3)
Not Recommended

At first I thought we would love this hotel for the beignets and the theme and price, but the lines at the bus stop are really long and people get snappy about who got there first (which I have never experienced in all of WDW over nearly a dozen stays now at various places.) We went to concierge and upgraded to a resort we usually stay at to get away from the crankiness. This resort is still too far from the parks for me. I felt trapped in the parks because I couldnt just monorail or walk back to our room when we needed to. If you stay here, be prepared to rideshare to the parks and back if you want to get there quickly. Sassagoula was okay, and the resort is saved by the beignets. Rooms were kinda just okay. There was a huge makeup stain on my sheets, and the beds are very hard. I am not a fan.
This might be a better hotel if you want something nicer than a value and I'm sure Disney pool fans will enjoy the pool. I did like how unique the resort was with its colors. But the bus only transportation and the behavior around it is a dealbreaker.

Pros:

Beignets, affordable quick service, small size, easy to navigate.

Cons:

Buses as only transport, sheets not as clean as I am used to, beds are hard.
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Reviewed by jersue96 Review Date: 11/03/2016

Rating: (3)
Recommended

We stayed here September 4-7. We were scheduled to remain at this resort until the 10th but we asked to be moved due to the bus stop situation and mousekeeping was severely lacking. By our 4th day the room had never been swept, and food was picked up such as cheerios and crackers after mousekeeping was here to collect a tip. We did get towels but very little shampoos. I did request a few bottles due to the fact that the 4 of us would be back to shower. I left a nice tip to let them know I appreciated their efforts and in return had to call down several times for soaps and towels once and to let them know the room had never been swept. We asked to be moved and we were moved and were able to enjoy the rest of our trip. I would love to be able to give this resort another chance but they really need to get some of these issues that have been posted time after time under control. I have no problem paying good money to stay but I expect good service not lacking service.

Pros:

Beautiful grounds and rooms

Cons:

Bus situation and mousekeeping
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Reviewed by fluffy30 Review Date: 03/29/2016

Rating: (3)
Not Recommended

Was looking forward to our three night stay here (Mar 19-22) following a week at Saratoga Springs but was sadly disappointed. We stayed in building 7 which was the furthest from the lobby, pool, food court and bus stop, but it was still only a 5-7 min. walk to the main areas.
Liked the small size and the room was fine although the bathroom is very compact. Parking was close to each of the buildings. That's about it for pros to this resort. The food was terrible both at breakfast and the one dinner we had. Service was so slow and ordering chaotic. Had to go to different windows to order food then get a pager from each one and pay at the cashier. Our sandwiches got cold while waiting 10 min. for our kids burgers. The drink refill area was dirty and the straw dispenser just filthy. The pool area was very crowded and the kids found the slide too small. They did enjoy the water play area. I thought the children's activity leaders to be a bit snippy with the kids and the greeter at the door to the lobby was rude. He actually scolded my six year old for asking for a plastic coin. He seemed much more interested in engaging with the adult guests. This was the 15th Disney resort we have stayed at (I'm trying to get to them all) and my least favourite so far. We did go over to Riverside and enjoyed pizza for lunch one day and checked out the pool. We may try there next time. I think French Quarter may be better suited to couples and adults but for families it really misses the mark.

Pros:

Small resort. parking

Cons:

Food court, staff
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Reviewed by Anonymous Review Date: 08/19/2023

Rating: (5)
Not Recommended

Stayed in September of 2022. Waitress at lounge was rude. Tv was always down when we turned it on. Maintenance would fix it but it would not work after shutting it off.

Pros:

The gift shop cast members were awesome and beignets are delicious.

Cons:

Tv didn’t work and rude cast members
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Reviewed by Anonymous Review Date: 04/05/2022

Rating: (5)
Not Recommended

Average room with mini fridge and poor air conditioner. Overpriced

Pros:

Bus service to parks.

Cons:

No grocery store. Every other day housekeeping. Noisy
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